1. RAVI KUMAR
321/A, N-Block Street No. 13
Amar Market. Jaitpur Sourabh Vihar
Badarpur, New Delhi-110044
Contact No: 91- 8130044471
Email ID: - ravi9910482027@gmail.com
CAREER OBJECTIVE
Seeking a position in growth oriented organization, where my professional and technical skills can
be fully utilized. I am eager to learn and wanted to add more knowledge while working so that I add
more value towards the growth of my organization.
EXPERIENCE SUMMARY
7 yearsexperience of MIS and Web Analyst.
ExcellentcommandoverExcel,Word,Powerpoint, Google Analyst
and great presentetionskills
MIS reportingprocessesalignedtobusinessneeds
Solve the ad-hocrequirementof Managementrelatedto
organizational informationforcritical decisionmaking
Good knowledgeof the product,processandthe industrytrends
Strongorganizational,planningandanalytical skills
EDUCATIONAL QUALIFICAION
Graduation fromRajasthanUniversity
10+2 fromHimachal PradeshBoard of School Education,Dharamshala.
ComputerApplicationandProgrammingDiploma fromF-Tech
Institute,New Delhi.
PROFESSIONAL EXEPERIENCE
1. Jun’14 till NOW
Workingwith DB Digital as WEB Analyst.
Key ResultAreas (MIS Lead)
GeneratingDashboards&Reportsfor TrafficAnalysis
Website Performance overthe Globe
WebTrendsAnalytics
WebTrendsVisitorIntelligence,WebTrendsExplore,WebTrends
Insight,Google Analytics&Insight,andalsoautomationof various
Businesslevel andExecutive levelreports
2. 2. Dec’09 to Jun’14
Working withReligare, Noida. as Sr. MIS Exe
Key ResultAreas
MIS and DashboardPreparationof daily/weekly/Monthlyreports.
Data management
Day to day transactionmonitoring(AgentPerformance Report,
DispositionReport,loginandlogout…etc.)
To conduct data auditstoensure processadherence.
Data Uploadedondialer
ProcessWise Data Tracking.
Data Sorting,ScrubbingandNDNCcheckingfor outboundcallingdata.
Data distributionaccordingtogiveninstruction.
CoordinatingwithITteamforthe issuesrelatedtoSage CRM,C-Zentrix
and otherportalsusedforreportingthe MIS.
2. Aug’08 to DEC’09
Working withSubhiksha Trading Services Ltd. AsMIS Exe.
Key ResultAreas
Reconciliationof Collection&Sale reports
AuditingOpening&ClosingBalance inControl Sheettoensure the data
integrity
Preparationof Collection,Sale,Expense andInventoryreports
TECHNICAL SKILLS / OTHERS
Sage CRM, C-Zentrix, E- stock, LD, Google Analytics,MS-office (MS-Excel/ Power-Point/MS-word)
3. PERSONAL DETAILS
Date of Birth : 04-03-1983
Father’s Name : Mr. Subhash Chand
Marital Status : Married
Nationality : Indian
Language known : English, Hindi
DECLARATION
The above furnished information is true as per my knowledge.
(Ravi Kumar)
Date:
Place: New Delhi