1. RAVI BADRINARAYAN
35 Beacon Hill Drive Brampton Ontario L6X 0V7
e-mail: ravi.badrinarayan@outlook.com Telephone: 416-702-8978
SUMMARY
A skillful problem solver with a strong foundation in computers sciences, computer maintenance with
extensive knowledge and experience in innovated technologies that include ORACLE, SUN, FUJITSU,
EMC, VERITAS, LINUX and MICROSOFT, with experience in project management, system
administration, system analysis and design.
EXPERIENCE AND ACCOMPLISHMENTS
February 2004 – Present Senior System Engineer
Oracle Canada ULC, Mississauga, ON
Involved as the Senior System Engineer for Oracle Canada that provides network computing
infrastructure solutions that include computer systems, software, storage and services. Its core brands
include the Oracle Databases, Application Servers, Java, the Solaris operating system, and the Oracle
Hardware product line.
 Provide escalation assistance as Subject Matter Expert resource to customers and/or partner
engineers as required.
 Follow-up and action on Support recommendations, tech tips, tool updates, etc.
 Maintain all products to current supported level of microcode/firmware at assigned accounts
 Ensure that all contractual work performed and Time & Materials calls are documented for
accurate billing.
 Keep customer and all other parties involved, informed with timely updates on progress on
Service Delivery installs and critical issues.
 Keep regular communications with Team Leader, Technical Support, SAM's and DSM/RSM
concerning potential customer issues.
 Complete 100% accurate reporting of Customer Supporting activities.
 Contribution to Knowledge creation via team sharing, TOI's and documentation.
 Complete installations following EIS installation processes, deinstalls, upgrade systems and
perform direct maintenance as required.
 Quarterly preemptive plan update on assigned accounts
 Conduct SRAS analysis on assigned accounts, interpret SRAS reports to customers and guide
customers in addressing the highlighted risks.
 Active participation in RAS community
 Conduct Incident report and/or Problem Management report after an escalation.
 Served as the technical lead for the integration team that implemented projects for Small,
Medium and Enterprise customers: System based on different Oracle hardware and software
platforms such as Oracle Database, Application Servers, and Engineer Systems.
 Responsible for all server configurations and all related system documentation
 Server at the technical liaison to the Account Executive for Pre/Post Sales

2. May 1998 – February 2004 Senior System Engineer
Fujitsu Technology Solutions, Toronto, ON
Involved as the Senior System Engineer for Fujitsu Technology Solution a provider of integrated
computing solutions and a wholly owned subsidiary of Fujitsu Limited with over $40 Billion in revenue.
 Served as the technical lead for the integration team that implemented projects for Small, Medium
and Enterprise customers: System based on different hardware and software platforms, SUN,
FUJITSU, EMC, Solaris, Linux, SCO, HP-UX, AIX, Veritas, Oracle and Microsoft
 Responsible for all server configurations and all related system documentation
 Configure system for Reliability, Availability and Serviceability (RAS) using SUN Cluster, Veritas
Cluster and Fujitsu Primecluster software
 Network Management using SunNet Manager, Transend, Traffix, HP Open View
 Storage Management using Volume Manager, Veritas File System and Net Backup software
 Network Security (Implementing Firewall and VPN solutions, using Gauntlet, Checkpoint
Firewall-1, Netscreen)
 Server at the technical liaison to the Account Executive for Pre/Post Sales
July 1995 – May 1998 Senior Unix System Specialist
Cancom Business Network-Mobile, Mississauga, ON
Involved as the Senior UNIX System specialist for the mobile division of a satellite communication
company that has gross revenue of more than $21 million per year.
 Install satellite communication software on variety of different Operating Systems, such as UNIX,
DOS< XENIX, NOVELL, WINDOWS 95, WINDOWS NT
 Design and implement NETWORK SOLUTION using TCP/IP, NFS
 Provide customers with documentation and training on the satellite software
 Perform performance tuning and capacity planning advises for customers
 Custom programming in C, PERL and Shell script
 Developed integration document and test plans
 Provide ongoing technical support to users across Canada
 Identify new software solutions
 Served as a liaison with Executive and Senior Management to develop objectives, review
constraints and recommend appropriate system design
November 1994 – July 1995 Senior Systems Specialist
The KTS Systems Group, Toronto, ON
Belong to a department with various support specialists, for a software development firm with revenue of
more than $10 million per year.
 Responsible for all hardware and software installation
 Provide hardware support for NCR, MOTOROLA and COMPAQ
 Supported a variety of operating system which included UNIX (SVR4), HP-UX), SOLARIS, SCO,
UNIVERSE and PICK
 Assisted in NOVELL and various office package support (i.e. Procomm, Viaduct, MS Office

3. July 1985 – August 1994 Senior System Administrator/Programmer Analyst
National Book Service, Mississauga, ON
Supervised a team of programmers, system designers and computer operators for book wholesaler firm
with revenue of more than $12 million per year.
 Converted two DEC MICRO VAX II Computers using AT&T SYSTEM UNIX to a AST/486
networked system using INTERACTIVE UNIX and the NETWORK FILE SYSTEM (TCP/IP), this
solution resulted in a saving of $150, 000 capital cost and a yearly operational saving of $10,000
 Installation and upgrades of hardware and software for all UNIX systems
 Configuration and fine-tuning of kernel parameters to enhance system performance
 Monitor system performance and system securities
 SHELL programming
 Installation and configuration of office package on PC (MICROSOFT OFFICE)
 Design and preparation of system and program specifications including coding, testing,
debugging, implementation and installation of systems and programs, along with orientation and
training of users
 Develop and maintain COBOL Applications including Accounts Receivable, Accounts Payable,
General Ledger, Order Entry, Invoicing, Inventory and special programming pertaining to
Libraries (EDI)
CURRENT TECHNOLOGY ENVIRONMENT
Operating System
 Solaris, Oracle Enterpise Linux, Redhat Linux, Windows
Visualization
 Logical Domains, Oracle VM, Zones/containers, Hardware partitioning
 Vmware, ESX Servers
Filesystem Lun Management
 ZFS, EXT4, SVM, LVM, VxFS, VxVM
Applications & Tools
 Oracle OpsCenter, Jumpstart, Oracle Cluster
 Veritas ( VCS, San Point Control, Netbackup)
 Oracle Database and Application Server
 EMC (Navisphere, Mirrorview, Snapview, Analyzer)
 Checkpoint Firewall-1, CA Gauntlet
Hardware
 Oracle Engineer Systems ( Exadata, Exalogic, SuperCluster)
 Oracle Servers ( M-Series, T-Series, X-Series)
 Sun Enterprise, Midrange and Entry-Level Servers
 Fujitsu Enterprise, Midrange and Entry-Lever Servers
 Sun Storage arrays (A/D1000, StorageEdge 5200., 3900, 6900)
 EMC storage arrays (Clariion, Centera, Symmetrix)
 Oracle Storage arrays and tape library
 Intel Servers and workstation (Fujitsu, Dell, HPQ, IBM)
 Brocade, Qlogic and McData Switches
Networking
 DNS, TCP/IP, NFS, NIS, PPP, LDAP
Programing
 C, C++, Cobol, Unix-Shell, and Perl, PHP

4. CERTIFICATES
SUN CERTIFIED: Work-group and Enterprise Computing (Technical and Sales Competency Level 2000)
SOLARIS CERTIFIED SYSTEM ADMINISTRATOR
SOLARIS CERTIFIED NETWORK ADMINISTRATOR
VERITAS CERTIFIED PROFESSIONAL
ACCREDITED EMC TECHNICAL PROFESSIONAL
TRAINING
Solaris System Administration, Oracle Ops-center, Sun Systems Fault Analysis, Solaris NIS+
Administration, Solaris Network Administration, Volume Manager, Veritas Netbackup, Veritas Cluster
Server, SunNet Manager Administration, Configuring Sendmail and POP, Configuring DNS, TCP/IP,
Network Administration, Supporting Windows NT 4.0 Core Technologies, C++ Hands-On Object-Oriented
Programming, Exceptional Customer Service and Professional Telephone Skills, Better Business Writing
EDUCATION
October 1985 – August 1987 DeVry Institute of Technology, Toronto, ON
Computer Programming Diploma
COMPUTER SCIENCE COURCES: Systems Analysis, Documentation, Data Processing, Controls and
Security, Operating Systems, Computer Maintenance, and Programming
BUSINESS COURSES: Business Management, Management Information Systems, Accounting
Principles, Financial Accounting, Mathematics, and Statistics