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Patient Opinion 2008
- 17. It takes time
Building traffic
Building trust – on the part of both
patients and staff
Building real engagement by the
NHS
- 24. Impact
Small, but growing
We are interested in
Responsiveness
Service improvement
Culture change
A reinvention of caring
- 26. So what now?
Feedback may not be enough
Can the web
Inspire?
Motivate?
Support local change?
- 29. Visit us to find out more
www.patientopinion.org.uk