Ratan Pal Singh is seeking a position in IT solutions/consulting providing SAP support. He has over 2 years of experience as an SAP Basis Administrator. He has expertise in monitoring and administering SAP application and database servers, performing system refresh, maintenance, backups and resolving issues. His experience includes projects with clients such as Maersk Oil and Gas, Dansk Supermarked Group, and Aritzia where he supported ECC, BW, and other SAP modules installed on Linux/Windows servers with Oracle and HANA databases.

1. Ratan Pal Singh Mobile: +91 9038007545
Email: ratanece92@gmail.com
Linkedin: www.linkedin.com/in/ratan-pal-singh-sapconsultant
OBJECTIVE
Seeking a value added position in IT solutions/consulting organizations providing help and
supports to clients, administration and production support of SAP
SNAPSHOT
 SAP Basis Administrator experience of 2 years.
 SAP experience includes support projects including NetWeaver Installation, Monitoring, Db refresh,
Database Administration, Troubleshooting and configurations for various business applications
software and systems. Monitoring and troubleshooting errors in HANA database.
 Expertise in SAP Application server monitoring, system monitoring, system Refresh, SAP system
administration, Database monitoring, database maintenance, Database Backup & Recovery, performance
tuning, Resource management like memory, buffer, etc.
 Worked across most of the SAP Basis Activities 24*7 and regular shift environment.
 Good client facing skills, Problem management and Incident management.
PROFESSIONAL EXPERIENCE
Mphasis
Project 1
Client : Maersk Oil and Gas
Environment : NetWeaver, ECC, SOLMAN, PI, BO, GRC
OS : Linux/Windows
Database : Oracle 11g, 12C
Team size/Role: 15/SAP Basis Administrator
Duration : July 2015 – June 2017
Client: Maersk Oil is a Danish Oil and Gas company owned by A. P. Moller-Maersk Group. A. P. Moller-
Maersk Group has activities in a variety of business sectors, primarily within the transportation and energy
sectors. It has been the largest container ship operator and supply vessel operator in the world since 1996.
Since then, Maersk is the largest container shipping company in the world.
In this project, we have well sophisticated Landscape of SAP systems combined with Oracle 11g operating
on Linux and Windows having ECC, PI, BW, BO, and SOLMAN systems and handle BASIS related tasks and
support.
Roles and Responsibilities:

2. Ensuring desired quality service within agreed timeframe. Planning and execution of various change
management activities on SAP systems, for the customer. Supporting seniors and enhancing knowledge by
participating in group discussions.
Activities Performed:
• System Refresh through backup restore method
• Oracle Installation (NON-RAC)
• ECC system copy by DB backup restore and binary files copy method.
• NW 7.3 as ABAP installation on SLES 10 with oracle 11G database
• NW 7.4 installation on RHEL 6.4 with oracle 12C database
• Client administration (creation, deletion, copy)
• User administration for JAVA and ABAP (creation, deletion, locking, unlocking)
• User Authorization (creating profile, generating roles)
• Sap transport management (releasing, importing, error analysis)
• SAP standard job administration
• Filesystem housekeeping
• Kernel Upgrade on various landscape
• SBP patching on oracle (RAC/NONRAC)
• Support pack upgrade with SPAM
• Add-on installation with SAINT
• SAP and Oracle parameter change
• Database maintenance (tablespace resizing, Table Reorg, index rebuild,etc.)
• Security notes analyzing and implementation
• Support during OS patching activity for windows and Linux
• Generating and analyzing ADDM, AWR Reports
• License installation on various systems
• crontab job scheduling and error analysis in cron scripts
• Workload analysis
• Review system health checkups on daily, weekly and monthly basis with generated reports in different
layers of system like OS, Database and SAP application.
• Daily system monitoring and solving alerts occuring with dumps, locks, standard jobs, archives, etc.
• Raising OSS message to SAP and Oracle SR to Oracle
• Incident and change management with HP Service manager 9.2
Project 2
Client : Dansk Supermarked Group
Environment : SAP BW HANA
OS : Linux
Database : HANA 1.0 SP12
Team size/Role: 6/SAP HANA Administrator
Duration : DEC 2016 – Present
Client: Dansk Supermarked Group is a 100% Danish-owned Company, owned jointly by salling Fondene
(81%) and A.P.Moller-Maersk (19.Dansk Supermarked Group is the largest retail group in Denmark and
consists of the retail chains føtex, Bilka, Netto and Salling. Together, the four chains comprise more than
1,400 stores.
Roles and Responsibilities:
Monitoring of Hana database and solving alerts from Hana Studio. Participating in Hana upgrade activities

3. and supporting seniors in major activities.
Activities Performed:
• Hana database monitoring
• Solving and troubleshooting daily alerts.
• Backup management through HP data protector
• User creation, activation, deactivation and role assignment
• Configuring alerts in Hana studio, parameter change.
• Monitoring of HP store once tool, Raoul (3 PAR) tools of HP.
Project 3
Client : Aritzia
Environment : SAP ECC, PI, Solman
OS : Linux
Database : Oracle
Team size/Role: 3/SAP Basis Administrator
Duration : June 2017 – Present
Client: Aritzia is a Canadian women’s fashion brand founded in Vancouver by CEO Brian Hill in 1984. Aritzia
has shops in Vancouver, Seattle, San Francisco, Toronto, Chicago, Los Angeles, Montreal and New York.
Its target market is women aged from 14 to 30. The company went public on October 3, 2016.
Roles and Responsibilities:
Providing support in efficient functioning of servers. Daily monitoring and troubleshooting issues at
database level. Managing transports. Planning and executing weekly and monthly maintenance tasks.
Activities Performed:
• Monitoring of systems
• Solving and troubleshooting daily alerts.
• Backup management.
• Transport management
• Add-on installation.
• Security notes installation
• EWA report generation and analysis.
• Change management using sm9
Educational details
B.Tech in Electronics and communication Engineering
West Bengal university of Technology, West Bengal – 8.28 DGPA
Honors/Affiliations
• Individual summit award winner in April 2017
• Awarded EETP scholarship by Govt. of India Telecommunication Department in 2012

4. • Stood 1st
in IEEE ASIA/pacific Regional Quiz in June-06-2012
PERSONAL DETAILS
D.O.B. : 08-10-1992
Current Occupation : Associate software Engineer (Mphasis)
Marital Status : Unmarried
Father’s Name : Mr. Lokenath Singh
Email : ratanece92@gmail.com
Contact Number : +91 9038007545
Languages known : English & Hindi
Address : L block, Flat 601, Grevillea society, Magarpatta city, Pune 411013
Sex : Male
Nationality : Indian
Declaration
I hereby declare that the information provided above is true to the best of my knowledge and belief.
Place: Pune Ratan Pal Singh