1. RANDALL G. G. INNISS
Odenton, MD 21113 443.569.1507
https://www.linkedin.com/in/randall-inniss randallgginniss@yahoo.com
Highly experience business professional, adept at managing projects and teams. Recognized as
accomplished, self-motivated, and adaptable with a record of successes managing internal and
external customers and teams in a variety of business settings.
Possess leadership qualities for promoting commitment to values that produce business growth,
improve team performance, and meet overall goals. Ability to evaluate business procedures and
make necessary decisions to obtain financial growth and productivity. Expertise include:
Monitoring P&L | Leadership | Training & Mentorship | Business Growth
Enhancements | Business Process
PROFESSIONAL EXPERIENCE
SEARS HOLDING CORPORATION, Odenton, MD 2015 to 2016
Technical Manager
Oversaw repair technical staff, consisting of 25 to 30 technicians, and coordinated operations of
support staff, consisting of 15 to 18 personnel.
• Maintained efficiency while minimizing unit costs, and achieved high levels of productivity by
making sound decisions through evaluation of P&L, working with vendors and manufacturers of
Craftman product and monitoring Northeast US repairs.
• Streamlined processes and ensured quick and smooth turnaround of repaired product to all
regions of northeast US by monitoring technician productive, cross training personnel to have
departmental flexibility, monitoring truck routes, and daily evaluations of work flow.
• Reduced cost of replacement items by overseeing repairs of small engine product, floor care
products, and electronic products.
• Improved productivity and hiring process by managing interviewing, hiring, training, evaluating,
and coaching of technician teams.
DIMENSION HEALTHCARE SYSTEM, Hyattsville, MD 2014 to 2015
Logistics Supervisor
Organized warehouse through picking orders, restocking, and replenishing shelves. Assisted all
departments as needed.
• Maintained efficient movement of supplies and improved customer services internally and
externally through training of clerks, evaluating processes, and implementing changes.
• Decreased loss of inventory by implementing preventative systems and higher level
accountability for handling of product.

2. SEARS HOLDING CORPORATION, Odenton, MD 2013 to 2014
Area Manager
Developed recruiting strategy to attract, interview, hire, and train team of store marketers to grow
sales of Sears home improvement products in Baltimore market, working with 10 stores to
accomplish goals. Communicated weekly reports on activity of regional representatives and conduct
coaching when needed to maintain steady growth.
• Streamlined time keeping by coordinating associate schedule shifts.
• Enhanced sales of home improvement products by traveling through region, meeting with store
managers and sales management to coordinate improvements in strategy.
RANGUS INC., Odenton, MD 2011 to 2013
Insurance Agent / Sales Representative
• Generated sales throughout Maryland through B2B development and presenting benefit
packages to groups of employees. Marketing small, medium, and large business to set
presentations. Prospected market segments, initiating communication and establishing
appointments with prospects.
• Enhanced employee benefits by conducting B2B presentations.
• Built Energy Provider business by conducting presentations to prospective clients on reducing
cost on monthly energy bill.
SEARS HOLDING CORPORATION, Odenton, MD 2007 to 2011
Technical Manager
Raised level of production and developed strong team of technicians to keep up with demand from
retail business partners.
• Achieved 1 out of 23 ranking in US for productivity and overall business efficiency through
evaluating the personnel, procedures and work flow and make the appropriate changes to
affect a shorter repair time and well trained team that focused on the goals of the company.
Also develop a system to reward associates for their successes and team members were
allowed to assist each other.
HAGUE QUALITY WATER OF MARYLAND, Annapolis, MD 2007
Sales Representative
Conducted B2B sales presentations to prospective clients to lease filtered water units in Greater
Washington, DC area.
• Improved outreach by prospecting market segments and initiating communication to establish
appointments with prospects.
• Enhanced timely and smooth installation process, assisting as needed and acting as liaison with
installation department.
ADDITIONAL EXPERIENCE
AVACTION, Alexandria, VA

3. Audio Visual Technician Assistant
RIVER OF LIFE CHURCH. Capital Heights, MD
Church Administrator / Property Manager
SWIFT STAFFING, Catonsville, MD
Staffing Manager/ Customer Service
UNITED STATES NAVY, Naval Base Norfolk, VA / NAS Guantanamo Bay Cuba / NRD
Washington DC / NRD Philadelphia / NRD Richmond
Navy Counselor
EDUCATION AND TRAINING
87 credits towards Bachelor of Science (BS), Business Administration, University of Maryland
University College, Adelphi, MD
Associate of Science (AS), Business Administration, Anne Arundel Community College, Arnold,
MD
ISO Auditor certification
Licensed Independent Insurance Consultant
Honor Graduate from Navy Career Counselor School
Graduate of Navy Law Enforcement School
Graduate from Ship Special Defense Force School
Qualified UNREP Rig Captain
Qualified UNREP Safety Officer
ACTIVITIES
Assisted Archbishop Spalding High School with filming games