1. Objective
To enhance my working capacities, professional skills, business efficiencies and to be involved in work where I can
utilize my skills and Knowledge with the system that effectively contributes to the growth of organization.
Profile
Nine years of overall professional experience, worked on major CRMs like Microsoft Dynamics, Salesforce and also
worked on web project like Microsoft SharePoint, Drupel, DotNetNuke & WordPress. I contribute my efforts in various
areas like Software Testing, Performance / Stress Testing, Requirement Gathering, Business Analysis and Test
Automation. I have worked on diverse business domains which include Cloud Call, Health Care, SOAP & Rest API,
Education, Mobile applications and Solutions, e-Commerce, Social Media and utilities.
I am experienced managing people of on-shore and off-shore teams, including hiring, mentoring, and performance
appraisals. My strength includes good communication and leader ship skills, ability to learn quickly, logical reasoning,
creativity and an attitude for excellence.
Career History
May 2016 – Present Sr. SQA Analyst (Automation / Manual) Contour Software – Market
Leader Division.
July 2014 – April 2016 Team Lead / Sr. Software QA Engineer. SYNETY PLC.
June 2012 - July 2014 SQA Team Lead. Traffic Online Media Solutions.
April 2009 - June 2012 Sr. Software Quality Assurance Engineer Quality Check Inc.
February 2006 - December 2008 Software Quality Assurance Engineer Pakistan Cables Limited.
Job – Summary
Sr. SQA Analyst (Automation / Manual).
May 2016- Present
Sr. SQA Analyst:
Market Leader (Constellation Software), founded in 1999, provides innovative online technology and marketing
solutions for real estate professionals across the United States and Canada. The company serves more than 150,000
real estate agents, brokerages and franchisors, offering complete end-to-end solutions that enable them to grow and
manage their businesses. Market Leader's subscription-based real estate marketing software – including websites,
contact management, a marketing center, and lead generation services – is powered by Smart Lead Technology, and
helps customers generate a steady stream of prospects, plus provides the systems and training agents need to convert
those prospects into clients and meet monthly transaction goals.
I have been involved since 2016 and helped verifying & updating test cases in the test case repository, identifying and
reporting bugs into bug tracking systems & creating automation scripts.
Achievement during this tenure:-
None
Besides software testing I am also responsible for
Rana Mansoor Ahmed
9+ Years of Experience in Software Quality Assurance, Software
Testing, Test Automation, Performance / Stress Testing,
Requirement Gathering and Business Analysis
Email : rana_shahan@hotmail.com
Cell No: +92-300-2787-997
Location: Karachi, Pakistan
http://pk.linkedin.com/in/ranamansoorahmed

2. Team Lead / Sr. Software QA Engineer.
July 2014- April 2016
Team Lead / Sr. Software QA Engineer:
SYNETY PLC is a growing telecom company in Leicester UK which is also expanding in other parts of the globe,
providing a unique telephony solutions which can be integrated to any CRM system available. My role in the company
is to be involved in identifying problems on CloudCall Product. Manual testing includes on web and desktop plugins
for following CRMs,
 Microsoft Dynamics
 Salesforce
 Desk.com
 Sage CRM
 Act!
 RDB ProNet
 MS Outlook
In addition to this I also participate in quarterly team building and goal setting meetings and coordinate frequently
with an onshore QA and development manager. My role covers testing functionality and ensuring the code integrates
smoothly with the CRM. It also includes API level testing across the platforms using Fiddler and WireShark.
Achievement during this tenure:-
Selenium WebDriver + TestNG + ANT + XSLT Reports.
Complete implementation of Selenium Webdriver (Automation scripts).
- Generate Automation Scripts for regression testing of salesforce.
- Automation scripts run on cross browser (IE-11, Chrome & Firefox).
- Assertion on http GET response from API.
- Capture screenshot on failure of test case.
- Create build with ANT
- Generate XSLT reports.
Besides software testing I am also responsible for
- Mentoring of my subordinates in case of understanding of product and features. Reporting to my QA
manager based in UK regarding performances and aptitude of my team.
- Assigning & Managing sprint targets.
- Making Quick Start Guide documents of the plugins.
Software Quality Assurance Team Lead
June 2012- July 2014
Traffic is a full-service digital marketing agency, which provides integrated and professional online business solutions
driven through web, social, content, mobile, search or advertising channels. There major software services includes
Web Development, Content Management System and Mobile App Development.
Software Quality Assurance Team Lead:
I was responsible for managing quality standards for application/projects and its design. My position involved close
interaction with the Development Manager and Support Manager (HTML / Dot Net / PHP).
 Responsible for management of all Quality Assurance functions include planning, strategy, testing execution
and tools.

3.  Works with the Project Manager and other technical leaders to establish time tables and Quality Assurance
plan.
 Ensure that QA process is documented and communicated and adequate to ensure agreed quality levels for
the application/projects.
 Ensure traceability of test cases to requirements, working with the project Business Analyst to ensure all
requirements are tested.
 Works with technical analysts to identify unit testing coverage and ensure any gaps are documented and
addressed.
 Work with QA team to ensure testing of functional areas is complete, tracked and on-schedule.
QA team performance testing and ensures that performance standards are communicated and documented.
 Oversees determination of need, selection and implementation, and maintenance of QA tools.
 Oversees, point of escalation for the wrike (using as a defect tracking software) database for all testing
phases (update, follow-up and escalate overdue issues).
 QA issue prioritization and resolution facilitation.
 Facilitates weekly Quality Assurance meetings and maintains agenda.
Sr. Software Quality Assurance Engineer:
I was experience with a wide variety of projects and environments. Functionality, compatibility, reliability, installation,
security and related test methodologies. Testing of web application, client-server, database, educational and related
projects on windows, IOS and android systems. Coordinator and leadership roles in creation and execution of QA and
testing processes, test strategies and plans. Also creating and maintaining regression test cases, bug documentation,
and bug tracking system. Experience with both team and individual work.
 Coordination with senior management for business and functional analysis.
 Review test cases, Test plan, and business analysis report.
 Management of day-day client interaction as per client requirements
 Coordinate with concerned persons in order to sort a range of problems and making sure their resolution.
 Ensure complete SQA for the project, QA plan
 Identify, reporting and tracking product defects.
 Training and mentoring junior resources.
Achievement during this tenure:-
QualysGuard Vulnerability Management.
Complete implementation of Team Foundation Server (SDLC Cycle).
- Iteration implementation
- User stories,
- Test plans
- Test cases
- Bugs
Besides software testing I am also responsible for
None
Software Quality Assurance Engineer
April 2009 – June 2012
Software Quality Assurance Engineer:
Quality Check Inc. is a United States based software house & specializes in software solutions for the US Information
Technology Healthcare Industry. I was responsible for the following.
 We use to follow agile development methodology, we have daily scrum meetings where we decide today’s goal,
issues and future deadlines.

4.  Prepare story / requirement documentation, assisting my senior business analyst with documentation and
requirement analysis with the stake holders.
 Propose effectiveness or efficiency in the business processes.
 Involved in developing prototypes/mockups for visualization for the expected feature or module.
 Assisted developers in understanding business requirements.
 Assist business analyst in validating the ER model and Use case diagrams
 Perform smoke testing on the application build releases.
 Perform black box testing on different modules of application.
 Perform gray box test.
 Involved in regression testing for application builds.
 Bug reporting on Test Director/Jira
 Involved in performance testing on particular load times.
Achievement during this tenure:-
 Certify e-prescription module from Surescript.
o Involved in complete training classes.
o Build requirement specification.
o Build implementation guide (application walkthrough).
o Build & run test cases according to specification.
o Successfully passed the testing phase through surescript and get the certificate
 Import module.
o Involved basic requirement / specification.
o Build & run test cases.
 SMS module.
o Build & run test cases.
 Scan module.
o Build & run test cases.
Besides software testing I was also responsible for
 Complete product feature list.
 Maintain Quality control document.
 User manual (automated in Adobe Captivate)
 Designed Business Process Diagram (on MS Visio)
 Designed application flow diagram (on MS Visio)
Software Quality Assurance Engineer
February 2006– December 2008
Systems Quality Assurance Engineer:
I was been involved in Black box testing for multiple custom built applications. Worked extensively in Manual Testing
and bug reporting on Excel and track these bugs until they were resolved. Complete awareness of Software
development life cycle (SDLC) and Software Testing cycle. Have also performed smoke testing, stress testing.
Besides software testing I was also responsible for
 Layout design of extension shed, Machine’s foundation & parts.
 Edit of Layout of Factory plan.
 Normal breakdowns of Machines (ISO)
 Major Breakdowns of Machines (ISO).
 Awaiting time of machines (ISO).
 Prepare the preventive maintenance (I.S.O) schedule.
 Correspondence with different department about departmental affair / communication.

5. Qualifications
2001-2004 Bachelor in Commerce from Gulshan College, Karachi.
1999-2000 Intermediate in Commerce from Islamia College, Karachi.
1998-1999 Matriculation in Science from NJV School, Karachi.
Computer Courses
 Completed one year Certification in Information Technology from US-Tech Institute of Information
Technology, Karachi.
 Completed 3-months Short Course on MS Office from Cyvo Institute, Karachi.