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Marketing Management . Case Study of Twitter and questions discussed (Kotler & Keller)

23. Aug 2016
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Marketing Management . Case Study of Twitter and questions discussed (Kotler & Keller)

  1. Global Platform for Public Self Expression & Conversation in real time
  2. JACK DORSEY “THE MAN BEHIND”
  3. “I want to make something so simple, you don’t even think about it, you just write”. -JACK DORSEY
  4. What the advent of television and radio did was to give a small group of people a new way to reach masses. What Twitter did that it captured and recorded history in real time with eyewitness accounts, pictures and thoughts.
  5. Trend of “@” and “#” started from Twitter
  6. Twitter as a medium had a huge impact on
  7. Gave activists a means to: • Share accurate and uncensored information • Connect with like minded people • Quickly disseminate information • Organize street operations
  8. Today people use to: • Promote a brand or company • Raising money for charities • Breaking News • Follow Favorite Celebrities & TO CHANGE THE WORLD
  9. •Product Standardization •Product Adaptation •Product Invention •Global Adaptation •Global Distribution •Building Country images and Consumer Perceptions
  10. to Reach Everyone in the World
  11. Global Impacts since Inception • Penetratedpopular cultures • Removingtraditionalbarriers & classesapart • Sense of direct connection withfavoritecelebs • Influencingall other mediums • Can bring online revolution in case ofpolitics,occurrence of naturaldisasters&protests
  12. Biggest Competitors
  13. How does it differ from other Social Media • Usefulness • Ease of Use • Performance • Reliability • Strength of Brand • Advertising options to sellers
  14. Grow (or Recapture) user base from other trending social media sites. Justify Stock Price while building the business. Resolve One way Communication
  15. THANK YOU
  16. Created by Ramit Khurana, Guru Nanak Dev University, during a Marketing Internship under Prof. Sameer Mathur, IIM Lucknow.
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