1. M RAMESH KUMAR
Hyderabad, Hand Ph: +91 9246011003, Email: ramesh.majji@live.com
Profile
To secure a career in Administration, Business Development, Revenue Management & Customer Service in a reputed
organization, which appreciates professional approach and hard work, where I can utilize my knowledge, various skills &
experience in contribution towards fulfilling the company’s growth objectives, develop my career and excel in the related field.
Education
Graduate in Bachelor of Commerce (Passed out in Yr 1997) from Andhra University.
Perusing Advanced Programme in Supply Chain Management from IIM Calcutta.
Computer Knowledge: MS Office, Oracle, SAP.
Certificate of Achievement: Technical Qualification from AP Technical Board
Experience
 4 Yrs working experience in FMCG Operation (Consumer Goods) as Regional Logistics Manager
 4 Yrs working experience in Retail Operation (All categories of products) as Distribution Center Manager.
 9 Yrs working experience in 3PL (FMCG Products) and Courier and Cargo Operation.
 Capable of handling large scale of manpower and also large scale of Logistics and Supply Chain Operations.
 Capable of establishing and implementing business process pertaining to Supply Chain for smooth operation.
 More than 7 Yrs of working experience in SAP and Sound knowledge in Data Analytic.
Current Employer: M/s HCL Infosystems Ltd
Position: Regional Manager – Logistics
Period of Service: From June 2013 to Till Date
Assignments: Responsible for South Region distribution operation and responsible for Delivery Performance, Inbound
Performance, Network Expansion, and Logistics cost, Inventory Management and Monitoring LSP WH Operations.
JOB RESPONSIBILITY
 Ensuring Timely Order Execution (Customers sales orders & Internal Stock Transfers) in all warehouses in region.
 Ensuring Timely Delivers to meet SLAs and analysis of service failures and tacking corrective actions for improvement.
 Ensuring Timely accounting of all Inbound supplies and customer deliveries.
 Ensuring Inventory accuracy and liquidation planning for aging inventory with help of sales team.
 Distribution network analysis and planning for New Stock Points to improve the service level.
 Reviewing WH performance and Transportation performance and reviewing Team Performance.
 Preparing logistics budget and prepares the projects for cost saving and service level improvement.
 Customer claim settlements and collecting “NOC” quarterly once also from LSP.
 Providing training to WH personals and ensuring optimum utilization of available resources.
 Preparing MIS reports and SOP Implementation and ensuring cost effective operations.
 Negotiations with Logistics Service Provider and Transporter for Warehousing and Transportation cost.

2. Employer: M/s Whirlpool of India Limited
Position: Regional Logistics Manager (South)
Period of Service: October 2010 to May 2013
Assignments: Manages activities of personnel at Warehouse to ensure cost effective operation and Acceptable working
practices. Responsible for South II region (Andhra Pradesh & Karnataka) Warehousing and Primary & Secondary Transportation.
Annual budget planning for Warehousing and Distribution for South Region and Sales Forecast and Primary Transportation.
JOB RESPONSIBILITY
 Responsible Regional Distribution Center Operation (Warehousing & Primary Transportations).
 Responsible for Secondary Distribution Operation in South Region (Order processing, Sales Forecast, Inventory
management, Warehousing and Secondary Transportation with cost effective).
 Negotiation with New CFA / WH / Transportation and finalizing best rates for secondary transportation.
 Defining & Adhering Service Level and Best Practices.
 Inventory analysis and liquidation planning of aging inventory.
 Defining Inventory Norms and Vehicle Availability and Reconciliation with CFA & Transportation.
 Interaction with branch sales team for availability and supply at SKU level.
 Commercial terms and settlement, System planning / Implementation Audits.
 SOP Implementation and Cost reduction planning.
 Service Level Analysis and MIS Preparation.
 Maintain a focus on continuous improvement to a class standard of DC operations through developing, reviewing and
updating DC procedures and associated business procedures.
Employer: M/s Spencer’s Retail Limited
Position: Distribution Center Manager
Period of Service: March 2008 – September 2010 (2 ½ Yrs.)
Assignments: Manages activities of personnel at Ware House to ensure cost effective operation and acceptable working
practices. Responsible to ensure quality of work, Official works concerning HR, Personnel Welfare, Office Admin, Accounts etc.
PROCESS
 Responsible for Distribution and Warehousing for all products of Food and Non Food and General Merchandising in timely
and effective and efficient manner.
 Maintain a focus on continuous improvement to a class standard of DC operations through developing, reviewing and
updating DC procedures and associated business procedures.
 Guardian of Stock and Stock accounting – including in bound, in process and dispatching within the premises.
 Responsible for Space Management to accommodate Stock at the best Stocking Standards.
 Responsible for manpower planning and management of outsource contract personnel.
 Responsible for maintaining and increasing manpower productivity.
 Responsible for maintaining and increasing the Service Levels and Shrinkage control.
 In charge of Put Away and Flow Through process for the speedy availability of the products.
 Responsible for control of Damages at the Warehouse and monitor and control store returns / damages.
 Responsible for reducing and maintaining Warehouse Cost.
 Responsible for maintaining all the equipment at the Warehouse and monitor the annual maintenance contracts for the
same. Introduce and implement “Best Warehouse Practices” to ensure optimal output.
 Training and Development of the personnel at the Warehouse and Adherence to all the Legal and Statutory matters in
respect to Warehouse
 Safety Measures at the Warehouse for the Warehouse personnel

3. FINANCE
 Produce budget, resource and capital planning and weekly key performance reports and analysis to ensure an efficient
and cost effective DC operation.
 Effectively utilize equipment (Resources) and facilities to ensure the most efficient and cost effective operation.
 Implement initiatives that ensure cost containment, minimize the cost to meet budget and region objective.
PEOPLE
 Ensuring and providing appropriate training to all level of employees in DC
 Anticipate and satisfactorily resolves all problems and issues with internal and external customers, equipment and staff.
 Ensure effective communication between internal and external customer, employees and business associates.
 Developing own potential and that of the personnel working in the DC to ensure effective succession planning.
 Involvement in negotiation of Transport and Manpower Agreements and ensure good labor relations are maintained.
SAFETY
 Providing standard training to all employees (Including Outsourced) on Safety Precautions.
 Monitor and supervise the health and safety through formal participation in Hazard Identification, Risk Assessment and
Control Planning, workplace inspections, pre-purchase evaluations etc.. and informally through work site visits and
discussions with staff.
 Review all accidents/incidents and corrective action reports and resolving of safety issues.
 Ensuring safety is an agenda item for all trainings in DC.
 Initiate actions to improve health and safety within area of responsibility.
 Ensure all employees/contractors are inducted and receive regular training s required to perform their job safely.
Employer: M/s Home Solutions Retail Limited
Position Held: Warehouse Incharge for Home Town
Period of Service: February 2007 - March 2008 (1 Yr.)
Assignments: Manages warehouse floor operation and ensuring best practices and providing training to the staff. And timely
supplying the products to shop floor also ensuring availability of all range of products at shop floor for display. And ensuring timely
delivery to the customer.
JOB RESPONSIBILITY
 Established good business relationship with internal and external customer.
 Initiated and boosted up Team Work among reservation staff.
 Periodical review of work & provide training for staff to overcome weak areas and makes strategic supply chain plans that
brings in more revenue for the unit.
 Monitoring Warehouse [30K Sqft.] Operation and Handling near about 14,000 SKU’s and controlling WH Supervisors, WH
Team and controlling subcontractors and local vendors.
 Managing the Cycle counting programme and ensuring the inventory quality and accuracy programs and Create, install,
and/or monitoring inventory management system.
 Coordinating physical inventory process and cycle counts and Monitor inventory flow through system - especially
expedites and develops stock location and order picking strategies to optimize workflow, space utilization, and labor
productivity in warehouse.
 Controlling WH’s inventory levels and ensuring stock availability at WH’s which is more than 14000 products handling.
 Managing & leading the operational teams and assessing & develop team members in skill development. And managing
the customer relationships to ensure customer service standards are achieved and continuously improved.
 Monitoring and ensuring the quality storage of inbound material within the warehouse as per the company set procedures
 Monitoring the daily inventory transactions and entries in ERP [SAP] and Monitoring the 7S condition of the warehouse
ensuring the trouble-free functioning of all the warehouse equipments.

4.  Analyzing the inventory trend & type of retail products (Fast / slow / dead inventory) and planning for space optimization &
liquidation of slow / dead inventory
 Envisioning the scope of work for long term and planning resources and activities (Manpower, training, infrastructure etc)
and Analysis and periodic review of all the procedures & systems for effectiveness as per the changing requirement
scenario.
 Proposing annual and quarterly goals for the warehouse team to the reporting manager and management Coordination,
Communication and reporting. And Coordination with warehouse Team leader and Call-off team for timely availability of
required material.
 Coordinating with Buyers and Finance department for speedy Purchase order processing Coordination with internal
customers (Procurement department and etc) for retail products requirements Daily, weekly and monthly updates in the
form of reports, verbal communication and mails to be given to the reporting officers.
 Monitoring and planning of distribution [Inbound & Outbound] and tacking quotations and finalizing vendors / contract for
transportation with cost effective. And analyzing service performance of co-loaders / transporters for smooth operations
[Distribution].
Employer: TNT India Limited
Position Held: Depots Incharge
Period of Service: February 2006 - February 2007 (1 Yr.)
Accomplishments: Worked as Depots Incharge [Road Network] and directly reporting to Regional Manager. Supervising a
team of 20 employees who are reporting directly to me. I am responsible for Depots Administration & Operations, MIS
Management, Costing Analysis, Management and maintenance of all databases like Transportation and Distribution planning of
East, etc.
JOB RESPONSIBILITY
 Monitoring Warehouse Operation and Controlling 3 Supervisors and 7 Ops. Officers and subcontractors and local
vendors.
 Prepare service quality improvement plan, weekly OPP implement, analyze service reports, and monitor performance and
taking pro-active corrective actions in order to improve service levels.
 Preparing proper dispatch and collection planning of entire east zone and Implementing at all levels with support of R0M.
 Monitoring the line haul performance and informing the reasons for failures to management with suggestion to take
corrective action.
 Conducting the training [Operations] to team members and maintaining the ops. Procedures as per HO guide lines. And
Coordinates inbound and/or outbound activities. And Implement safety, security, housekeeping, and sanitation programs.
 Responsible for accurate inventory and productivity levels. And Supervises, schedules, and trains personnel in the
warehouse on ongoing basis.
 Prepare and present periodic reports to local management in order to present update and timely information. Ensuring all
policies and procedures are adhered to including warehouse/product security.
 Monitoring and collecting the up country operational information and analyzing the service performance and informing the
reporting officers timely.
Employer: Gati Limited
Position Held: Zonal Logistics Coordinator (3PL Operation)
Period of Service: September 1997 – February 2006 (8 ½ Yrs.)
Accomplishments: Joined as Executive Trainee in 1997 and recognized and promoted from one profile to another profile till
2002 and final position is Zonal Logistics Coordinator from 2002 and reporting to Zonal Head, I was responsible for Coordination,
Supervision, and Providing Logistics Solutions to corporate customers as per their specific requirement. Also responsible for Zonal
Network Performance [Operations]. And this is a key position in the organization as Zonal Coordinator with key tangible
deliverables pertaining to Logistic Operations and Network Coordination.

5. JOB RESPONSIBILITY
 To monitor the Arrival/Delivery Service Level & initiate Steps to improve the same.
 To Co-ordinate with WH Managers and Territory Sales Managers for handling customer queries and complaints in an
effective manner.
 To prepare (SOP) standard operating procedure and Prepare MIS reports with the help of ERP Solution and State-of-the-
art Oracle based Software (GEMS).
 Cost control and ensuring maximum Capacity Utilization of LCV/HGV and at assured sectors. And analyzing the Operating
Contribution of customer wise.
 Ensuring strict implementation of all Inbound and Outbound processes And Providing required infrastructure and Identify
appropriate handling equipment and tacking safety and security precautions for smooth operation.
 Analyze load generation Operating Unit wise and restructure the routes by modifying the existing routes and auditioning
new routes wherever required.
 Training to the handlers for proper handling the material and conducting the training programs to drivers. Warehousing
and Stock Management and preparing Distribution & Dispatch planning for unit wise to improve the service level.
 Handling Operational activity of Logistics Customers and maintain good relationship with the customers.
Major Accomplishments
 Consecutively for four times I was rated 'A' - Very Good Performance during my employment in GATI and I had received
letter of Appreciation from Chief HR officer in this regard.
 Promoted as National Coordinator – Logistics for client M/s National Cash Register in Jan’2006
 Instrumental in designing and implementation as successful project Rail Millennium which is still being implemented and
received a letter of appreciation from Managing Director In this regard.
 Promoted as Zonal Network Coordinator of East Zonal in m Yr 2002 during my experience at Express Distribution Center.
PERSONAL PROFILE
Ambitious and energetic composed under pressure and get along very well with people at all levels. Possess excellent
correspondence & communication skills and very organized with professional approach.
Age & Date of Birth: 25th February 1976
Religion: Hindu
Marital Status: Married
Nationality: Indian
Skills
 Friendly and easy going with people, keen observer, fast learner, able trainer & good listener.
 Sound Knowledge of geographical positioning and connectivity of entire India.
 Sound knowledge in Logistics and Supply Chain operations in SAP.
 Sound knowledge in Distribution Network and Data Analysis.
 Proficient in Sales Tax formalities pertaining Cargo Movement for all States in India.
 Self Confident, Committed, effective in Cross functional teams and consistent.
 Good communication, interpersonal & negotiation skills with strong organizational & team building abilities.
M RAMESH KUMAR