Controlling,meaning,features,importance,steps involved in the process of controlling
Important Questions in chapter of controlling
Case studies chapter controlling
7. Question 4.
State any five points that highlight
the importance of ‘controlling’
function of management.
(CBSE, Delhi 2017)
8.
9.
10. Question 7.
Mr. Nath, a recently appointed production manager of Suntech Ltd.,
has decided to produce jute bags instead of plastic bags as these are
banned by the government. He set a target of producing 1000 jute
bags a day. It was reported that the employees were not able to
achieve the target. After analysis, he found that employees were
demotivated and not putting in their best for achieving the target.
Mr. Nath’s behaviour is good towards the employees. His attitude is
always positive. So, he announced various incentive schemes for the
employees like:
Installing awards or certificates for best performanceRewarding an
employee for giving valuable suggestionsCongratulating the
employees for good performanceIdentify the functions of
management highlighted in the above paragraph.State the incentive
under which the employee are motivated.State any two values which
the production manager wants to communicate to society by his
work and behaviour.
(CBSE, Sample Paper 2015)
11. Question 8.
A company was manufacturing LED bulbs which were in great demand. It was found that
the target of producing 300 bulbs a day was not met by the employees. On analysis, it
was found that the workers were not at fault. Due to electricity failure and shortage of
workers, the company was not able to achieve the set targets and alternative
arrangements were needed.
To meet the increased demand, the company assessed that approximately 88 additional
workers were required out of which 8 would work as heads of different departments and
10 would work as subordinates under each head. The required qualifications and job
specifications were also enlisted. It was also decided that necessary relaxations should be
given to encourage women, people from backward and rural areas and people with
special abilities to assume responsible positions in the organisations. All efforts were
made to match the ability of the applicants with the nature of work.
Identify the functions of management discussed above.State the two steps in the process
of each function discussed in the above paragraph.List any two values which the
company wants to communicate to the society.
(CBSE, Delhi 2015)
Answer:
The functions of management discussed above are Staffing and Controlling.The
two steps involved in staffing function are as follows:Estimating manpower
requirements: The manpower requirements of an organisation are estimated
through workload analysis and workforce analysis. The workload analysis helps to
determine the number and type of human resource required in the organisation to
meet its present and future needs. Whereas workforce analysis seeks to determine
•the number and type of human resource available within the
organisation.Recruitment: The process of recruitment involves searching for the
prospective candidates and stimulating them to apply for jobs in the organisation.
•There are two sources of recruitment namely, internal and external.
The two steps involved in controlling function are as follows:Comparing actual
performance with standards to identify deviations if any.
•“It was found that the target of producing 300 bulbs a day was not met by the
employees.”Analysing deviations through critical point control and management by
exception approach to identify the causes for their occurrence.
▪︎“On analysis, it was found that the workers were not at fault. Due to electricity
failure and shortage of workers, the company was not able to achieve the set
targets and alternative arrangements were needed.”
▪︎Taking corrective action, if required.
▪︎To meet the increased demand, the company assessed that approximately … as
subordinate under each head.”The two values that the company wants to
communicate to the society are:
▪︎Women empowerment
▪︎Kindness.
12.
13. Question 10.
PQR Ltd. is engaged in manufacturing machine components. The
target production is 200 units per day. The company had been
successfully attaining this target until two months ago. Over the
last two months, it has been observed that daily production
varies between 150-170 units.
Identify the management function to rectify the above
situation.Briefly state the procedure to be followed so that the
actual production may come up to the target production. (CBSE,
Delhi 2010)
14.
15. Question 12.
Kapil & Co. is a large manufacturing unit. Recently the
company had conducted time and motion studies and
concluded that on an average, a worker could produce 300
units per day. However, it has been noticed that the average
daily production per worker is in the range of 200-225 units.
■Name the function of management and identify the steps in
the process of this function which helped in finding out that
the actual production of a worker is less than the set target.
■To complete the process of the function identified in (1) and
to ensure the performance as per time and motion studies,
explain what further steps a manager has to take? (CBSE, 2010)
Answer
16. Question 13.
K&K Co. Ltd. is engaged in manufacturing of machine components.
The target of production is 200 units daily. The company had been
successfully attaining this target until two months ago. Over the last
two months it has been observed that daily production varies
between 150-170 units. Identify the possible causes for the decline
in production and the steps to be taken to achieve the desire
targets. (CBSE, 2008)
