Aricent hiring for Network Engineers

1. Company Name : Aricent
Skills Required : Excellent Communication Skill.
Prior troubleshooting experience.
Willing to work in 24*7 Support (Including Night Shifts).
Prior experience of Voice based technical support.
Excellent communication(written & verbal) skills.
Experience Required : 4 - 7 Year(s)
Job Location : Noida
Walkin Date : 12 Sep 2015
Walkin Time : 10:00 AM - 04:00 PM

2. Job Description :
Troubleshoot Level 1/2/3 network issues of enterprise customers
(US/CAN region).
Achieve all the defined metrics & SLA.
Effective engagement with customer (written & verbal) & ensure
Customer Satisfaction.
Proactive involvement of Technical Leads / Management in resolving
critical issues.
Writing Tech documents covering best practices & Tshoot approaches for
a product/issue.
Mentoring of New Hires.

3. Walkin Venue :
APTRON Solutions Pvt. Ltd., B-10, Sector
2, Noida. A minute away from Sector 15
Metro Station. U.P.- 201301.