An innovative corporate initiative to develop outstanding leaders, profitable customers & sustainable processes by integrating consulting, training and coaching platforms

1. Your Growth Partner
Innovative Inspiration
Outstanding Leaders
Profitable Customers
Sustainable Processes
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Your Growth Partner © 2009 Azsetz LLC All rights reserved

2. Corporate Mind Alliance™
An innovative corporate initiative to develop outstanding leaders,
profitable customers & sustainable processes by integrating consulting,
training and coaching platforms
The program is designed for a group of 15-20 decision makers who learn to
share and execute best practices, solve individual business issues and
explore opportunities
The program encourages participants to work on real time business
projects to leverage the concepts and methodologies learnt for enhanced
business value
Return on CMA Investment = 5X in 12 months
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3. Program Benefits
By the end of the workshop, the team/individual will learn to:
Measure individual strengths and leadership styles
•
Identify next generation leaders and create a leadership pipeline
•
Engage, grow and retain employees to create a high performance culture
•
Utilize VOC (voice of the customer) & NPS (Net promoter Score) to gauge met
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and unmet needs of the customers
• Design innovative products and services to serve appropriate customer segments
• Solve day to day business challenges by utilizing simple, creative tools
Outstanding Leaders
Profitable Customers
Sustainable Processes
Your Growth Partner © 2009 Azsetz LLC All rights reserved

4. Innovative Program Delivery Mechanism
24 hours of Training imparted
Training in sessions 1, 3, 5, 7, 9 and 11
The overall program enhances
team work and peer mentoring
60 Hours of
Peer enriched
Consulting
mentoring learning and
value added
execution 24 hours of consulting
facilitated by an Azsetz expert
6 hours of one-on-one executive
in sessions 2, 4, 6, 8, 10 and 12
coaching to bring out the best in
each participant
Coaching
6 hours of project reviews with
corporate executive team
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Your Growth Partner © 2009 Azsetz LLC All rights reserved

5. Learning Objectives
Sessions 1&2
Leadership
Development
&
Corporate
Strategy
People
Management
Business Sessions 3 & 4
Sessions 11&12 Operating &
Rhythm Business
Metrics
Review with
Executive Team
Productivity
Innovation
Solutions
& Sessions 5&6
(Lean &
Problem
Sessions 9&10
Solving Sig Sigma lite)
Customer
Insight
(STAR, NPS,
Review with
VOC) Executive Team
Sessions 7&8
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6. Leadership Development & Corporate Strategy
Sessions 1 & 2 deliverables :
Leadership Development
 Greater understanding of exemplary leadership practices
 360 degree feedback & development plan
 Engage, grow and retain employees
Renewed and Updated:
 Mission, Vision and Value statements
 Strategic position that communicates product/service offering to employees,
customers and competition
 Clearly defined strategic business goals
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Your Growth Partner © 2009 Azsetz LLC All rights reserved

7. People Management & Business Metrics
Sessions 3 & 4 deliverables :
People Management
Employee annual performance management system
 Align people to right positions and help them learn and grow
 Employee goals and performance measures
 Individual and team accountability with clearly defined responsibilities
Business Metrics and Dashboards
 Determine key business measures and targets
 Tactical initiatives that are aligned to objectives
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Your Growth Partner © 2009 Azsetz LLC All rights reserved

8. Productivity Solutions
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Sessions 5 & 6 deliverables : Map the
Value Stream
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Specify Value
Lean Methodologies
 Learn the 5 principles of lean
 Learn how to eliminate 7 types of waste 3
 Lead a lean improvement project Establish
5 Flow
Work to
Perfection
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Implement
Pull
Action Work-Outs
SMART solutions in short time frame
 Senior management assigns a business challenge to a cross functional team
 Team will work with a facilitator and recommend SMART solutions
 Employee Empowered Solutions
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9. Customer Insight
Sessions 7 & 8 deliverables :
Strategic Marketing
Innovative STAR (Study, Target, Act & Review) model
VOC (Voice of the Customer)
Design surveys to explore the needs of existing
and potential customers
NPS (Net Promoter Score)
 Design quick 2 to 5 question feedback surveys
to understand customer experiences
 Identify and act on 2 to 3 critical issues/
opportunities to improve customer loyalty
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Your Growth Partner © 2009 Azsetz LLC All rights reserved

10. Innovation and Problem Solving
Sessions 9 & 10 deliverables :
Innovation
 Inspire and develop employees to be creative
 Design process to tap innovation
 Generate new ideas and develop capabilities to make them a reality
Learn Problem Solving tools
 GRPI methodology (Goals, roles, process & inter-personal skills
 Brainstorming sessions
 Priority methodologies (N/3, 100 points method)
 Six Sigma “DMAIC Lite” problem solving methodology
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11. Business Operating Rhythm
Sessions 11& 12 deliverables :
Establish an annual Operating Rhythm (process) to:
 Enhance Monthly, quarterly, annual corporate performance reviews
 Design 3-5 year business plans
 Understanding of external environment (competition, industry, economic and
technology…corporate level)
 Development of business/product SWOT analysis
 Leadership performance and feedback
 VOC and NPS analysis and action steps
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12. Benefits to Organization
Profitable
Growth
Satisfied
Customers
Increased
Employee Productivity
Retention
& Growth
Strong
Leadership
Outstanding
Leaders
Profitable
Customers
Sustainable
Processes
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Your Growth Partner © 2009 Azsetz LLC All rights reserved

13. CMA Program Champion
Rajesh Tedla – Chief Operating & Learning Officer
 22+ years of global experience (12+ years with GE)
 Last position with GE – Sr. Vice President Strategic Marketing
 Functional Experience: Operations, Manufacturing, Quality, Lean, Six Sigma, Executive Coaching,
Business Development, Marketing, Risk, Supply Chain, Legal, Sales, Customer Service and Human
Resources.
 Industries: Financial Services, Leasing, Automotive, Appliances, Die Casting, Aircraft Engines, Lighting,
Commercial Real Estate
 Train the Trainer – Six Sigma, Lean, Innovation, Innovative Problem Solving, Strategic Marketing, CAP
(Change Acceleration Program), and Coaching Clinic
 Education, Training and Certifications:
 BS (Mechanical Engineering), MS (Industrial Technology), MBA (Management and Marketing)
 GE Management Development Center – Several leadership development courses
 Graduate of Corporate Coach University
 Graduate of New York Institute of Photography
 Certified Six Sigma Blackbelt, Master Blackbelt and Quality Leader
 Licensed facilitator for “Coaching Clinic”
 Founder – ICAN Foundation (a non-profit organization to help unemployed youth gain employment and
inner city school students achieve academic excellence)
 Executed over 750 Six Sigma projects
 Coached and mentored over 2300+ people
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Your Growth Partner © 2009 Azsetz LLC All rights reserved

14. CMA Program Champion
Dipak Ghosh - Director and Chief Consultant
 25+ years of global experience with GE
 Last position with GE – Sr. Vice President Customer Consulting
Results-driven, global business leader with successful domestic and international experience in P&L and
operations management with a Fortune 10 company. Quick study, with strong strategic and execution focus,
providing decisive leadership across multiple functions in a matrixed organization. A passionate growth
leader with demonstrated cross-functional and problem solving skills. Specific competencies in
Building and Leading Startups

Business Turnaround / Transformation

Acquisition Integration

Process Improvement (Lean Six Sigma)

Change Management

Decision Analytics

 Education and Certifications:
 New York University Graduate School of Business, New York, NY
 Post-MBA Program in International Business and Corporate Finance
 Northwestern University, Evanston, IL
 MS in Management Science
 Indian Institute of Technology, Kharagpur, India
 B Tech (Honors) in Mechanical Engineering
 GE Management Development Center – Several leadership development courses
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Your Growth Partner © 2009 Azsetz LLC All rights reserved

15. Azsetz Portfolio
Azsetz offers management consultancy services to
enhance performance and profitable growth
Delivery Competencies
Consulting Training
Productivity Strategic
Innovation
Solutions Marketing
Coaching Organization Change
& Leadership Management
Development
Customer’s
Profitable
Growth
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Your Growth Partner © 2009 Azsetz LLC All rights reserved

16. Ram Appikatla
O 860 282 6043
M 408 931 4511
ram.appikatla@azsetz.com
Rajesh Tedla
O 860 282 4072
M 203 297 4617
rajesh.tedla@azsetz.com
Headquarters
1169 Main Street, East Hartford, CT 06108
P: 860 282 4063 / 4070, F: 860 610 0078
www.azsetz.com
A Certified Minority Business Enterprise
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Your Growth Partner © 2009 Azsetz LLC All rights reserved