smu assignment spring 2016

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ASSIGNMENT
DRIVE SPRING 2016
PROGRAM MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER IV
SUBJECT CODE & NAME MI0038- ENTERPRISE RESOURCE PLANNING
BK ID B1964
CREDITS 4
MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q.No Questions Marks Total Marks
1 Define Enterprise Resource Planning (ERP). Briefly explain the major benefits of an
ERP system.
Define ERP 2 10
Explain any 8 major benefits of an ERP system 8
2 Explain ERP selection process.
Explain ERP selection process 10 10
3 Explain the various Roles of MIS. Explain decision support system (DSS) and its
advantages and disadvantages.
4 roles of MIS 4
10Define Decision Support System 2
Advantages and disadvantages of DSS 4
4 Explain the role of manufacturing and production planning module of an ERP system.
Briefly explain the sub-modules of the manufacturing module.
Explain the role of manufacturing and production planning
module of an ERP system
2 10
Explain any 8 sub-modules of the manufacturing module 8
5 Write short notes on the following:
a. Sub-modules of CRM
b. Features of human resource management module
a. Explain the 3 sub-modules of CRM 6 10
b. Explain any 4 features 4
6 Define the role of vendors and consultants in ERP implementation.
Define vendor and role of vendors in ERP implementation 5 10
Define consultant and the role of consultants in ERP
implementation
5
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