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UNIT-II
RURAL MARKETING SEGMENTATION
FACTORS INFLUENCING RURAL CUSTOMERS
DURING PURCHASE OF PRODUCT
 Social Activities
 Cultural Background
 Family Size
 Influence of Opinion Leader
 Status in the area
 Purchasing Power
CONSUMER LIFE STYLE APPROACHES
Consumer behaviour is the study of individuals,
groups, or organizations and the processes they
use to select, secure, and dispose of products,
services, experiences, or ideas to satisfy needs
and the impacts that these processes have on
the consumer and society.
It blends elements from
 Psychology
 Sociology
 Social anthropology and
 Economics
SEVERAL MYTHS ABOUT RURAL SECTOR
 It attempts to understand the decision-making processes
of buyers, both individually and in groups.
 It studies characteristics of individual consumers such as
demographics and behavioral variables in an attempt to
understand people's wants. It also tries to assess
influences on the consumer from groups such as family,
friends, reference groups, and society in general.
 Cast play a key role in behavior of community. In rural
India, the upper cast and lower cast differences still
continue and are considered an important facet of
everyday life.
 There is a clear demarcation in the villages for house
making, two areas , including natural resources such as
drinking water and grazing land for cattle.
 In urban limited physical space and pressure on
limited available natural resources , interaction based
on economic status and vocations rather than on
basis of caste leads to an absence of such division
 The belief that rural people do not buybrands.
 The belief that the rural consumer buy cheap
products. In reality they seek value for money.
 The belief that the rural market is homogenous
mass. In fact it is fascinatingly heterogeneous.
 An urban individual is free to take independent
purchase decision. In a village, because of strong
social structure, including caste consideration and
low literacy level, community decision making is
quite common
CHANGING BEHAVIOUR OF RURAL
CONSUMER
 Better Quality Of Life
 Brand Awareness
 Desire for New Products & Fashion
Consciousness
 No Desire To Save
 Influence Through Demonstration
 Role Of The Retailers
 Pricing Strategies
 Distribution Strategies
RURAL MARKET RESEARCH
 The systematic design , collection, analysis and
reporting of data and findings relevant to a
specific marketing situation facing by the
company in rural market.
 “The systematic planning, gathering, recording
and analyzing data about problems related to
marketing of goods and services.”
RURAL MARKET RESEARCH PROCESS
 Marketing research involves a sequence ofsteps-
 Step-I Defining a research problem
 Step-II Finalizing a research design
 Step-III Developing a research hypothesis
 Step-IV Planning the research methodology
 Step-V Data collection
 Step-V Data analysis
 Step-VI Conclusion and Recommendations
SOURCES AND METHODS OF DATA
COLLECTION IN MARKETING RESEARCH
 Data Collection in Marketing Research is a detailed
process in which a planned search for all relevant data
is made by researcher.
Types of Data
 Primary Data- Primary data is the data which is collected
first hand specially for the purpose of study.It is collected
for addressing the problem at hand. Thus, primary data is
original data collected by researcher first hand.
 Secondary data- Secondary data is the data that have
been already collected by and readily available from
other sources. Such data are cheaper and more quickly
obtainable than the primary data and also may be
available when primary data can not be obtained at all.
TYPES OF RURAL STUDIES
 Quantitative studies
Since penetration and consumption of most products
are low, the market is under development,
hence quantitative studies cannot be
done for most products
 Quantitative studies
Since penetration and consumption of most products
are low, the market is under development,
hence quantitative studies cannot be
done for most products
Qualitative studies
4As of Rural marketing – Acceptability,
Affordability, Awareness and Availability
U &A (Usage & Attitudes) or KAP (Knowledge,
Attitude and Practices)
Feasibility
SOURCES & METHOD OF DATA
COLLECTION
 Ensuring the support of opinion leader
 Behaving in a manner to be liked by ruralpeople
 Being at right places:
Village Chou pal
Retail outlet
Fairs
Huts
METHODS
 Secondary Data –
Census of India,NCAER, CSO, DRDA,
Panchayat office
Primary data
In-depth interview,
focus group discussion,
social research (PRA),
Questionnaire,
Sampling
 Primary Data
 PRA technique
Is a set of approaches and methods to enable
rural people to share, enhance and analyze
their knowledge of life and conditions, to plan
and to act.
PRA Tools
Social mapping : capture house location/ caste
distribution
Resource mapping : availability of resources
Seasonality diagram : information on the basis
of seasons
Venn diagrams : to identify various issueswith
relative importance
RESEARCH TOOLS FOR RURAL MARKET
 Semiotic Analysis -appropriate colors, signs and
symbols to avoid inappropriate ones. Helps
advertising agencies in promotion mix
 Customer I.Q -quality, satisfaction and loyalty
which provides information about brand equity
 Advanced Tracking Program (ATP)-tracking
brand health and brand equity to analyze
different brands performance
LIMITATIONS & CHALLENGES IN RURAL
MARKETING RESEARCH
 Nature of Rural Market
 Scarcity of Rural Marketing Research Budget
 Lack of Uniformity in Secondary Data
 Accessibility
 Lack of Facilities in Rural Areas
 Comprehension of Research Tools
 Sensitivity of Rural People
DO’S AND DON'TS IN RURAL MARKET
RESEARCH
 Wears simple clothes
 Familiar with local language or accompany a known
person
 Spent time with villagers even though it is not needed to
his research
 Purpose and its benefits to villagers should be
explained in order to get correct data's.
 Issues sensitive to respondents should be carefully
handled
 Male researchers should approach a woman through
her husband or guardian of the woman.
 Avoid one- to-one interact as they gather as crowd.
 Researcher always carry food, water and first aid kit
to avoid health problems


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RM-Unit -II.pptx

  • 1.
  • 3. FACTORS INFLUENCING RURAL CUSTOMERS DURING PURCHASE OF PRODUCT  Social Activities  Cultural Background  Family Size  Influence of Opinion Leader  Status in the area  Purchasing Power
  • 4. CONSUMER LIFE STYLE APPROACHES Consumer behaviour is the study of individuals, groups, or organizations and the processes they use to select, secure, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society. It blends elements from  Psychology  Sociology  Social anthropology and  Economics
  • 5. SEVERAL MYTHS ABOUT RURAL SECTOR  It attempts to understand the decision-making processes of buyers, both individually and in groups.  It studies characteristics of individual consumers such as demographics and behavioral variables in an attempt to understand people's wants. It also tries to assess influences on the consumer from groups such as family, friends, reference groups, and society in general.  Cast play a key role in behavior of community. In rural India, the upper cast and lower cast differences still continue and are considered an important facet of everyday life.  There is a clear demarcation in the villages for house making, two areas , including natural resources such as drinking water and grazing land for cattle.
  • 6.  In urban limited physical space and pressure on limited available natural resources , interaction based on economic status and vocations rather than on basis of caste leads to an absence of such division  The belief that rural people do not buybrands.  The belief that the rural consumer buy cheap products. In reality they seek value for money.  The belief that the rural market is homogenous mass. In fact it is fascinatingly heterogeneous.  An urban individual is free to take independent purchase decision. In a village, because of strong social structure, including caste consideration and low literacy level, community decision making is quite common
  • 7. CHANGING BEHAVIOUR OF RURAL CONSUMER  Better Quality Of Life  Brand Awareness  Desire for New Products & Fashion Consciousness  No Desire To Save  Influence Through Demonstration  Role Of The Retailers  Pricing Strategies  Distribution Strategies
  • 8. RURAL MARKET RESEARCH  The systematic design , collection, analysis and reporting of data and findings relevant to a specific marketing situation facing by the company in rural market.  “The systematic planning, gathering, recording and analyzing data about problems related to marketing of goods and services.”
  • 9. RURAL MARKET RESEARCH PROCESS  Marketing research involves a sequence ofsteps-  Step-I Defining a research problem  Step-II Finalizing a research design  Step-III Developing a research hypothesis  Step-IV Planning the research methodology  Step-V Data collection  Step-V Data analysis  Step-VI Conclusion and Recommendations
  • 10. SOURCES AND METHODS OF DATA COLLECTION IN MARKETING RESEARCH  Data Collection in Marketing Research is a detailed process in which a planned search for all relevant data is made by researcher. Types of Data  Primary Data- Primary data is the data which is collected first hand specially for the purpose of study.It is collected for addressing the problem at hand. Thus, primary data is original data collected by researcher first hand.  Secondary data- Secondary data is the data that have been already collected by and readily available from other sources. Such data are cheaper and more quickly obtainable than the primary data and also may be available when primary data can not be obtained at all.
  • 11. TYPES OF RURAL STUDIES  Quantitative studies Since penetration and consumption of most products are low, the market is under development, hence quantitative studies cannot be done for most products  Quantitative studies Since penetration and consumption of most products are low, the market is under development, hence quantitative studies cannot be done for most products Qualitative studies 4As of Rural marketing – Acceptability, Affordability, Awareness and Availability U &A (Usage & Attitudes) or KAP (Knowledge, Attitude and Practices) Feasibility
  • 12. SOURCES & METHOD OF DATA COLLECTION  Ensuring the support of opinion leader  Behaving in a manner to be liked by ruralpeople  Being at right places: Village Chou pal Retail outlet Fairs Huts
  • 13. METHODS  Secondary Data – Census of India,NCAER, CSO, DRDA, Panchayat office Primary data In-depth interview, focus group discussion, social research (PRA), Questionnaire, Sampling
  • 14.  Primary Data  PRA technique Is a set of approaches and methods to enable rural people to share, enhance and analyze their knowledge of life and conditions, to plan and to act. PRA Tools Social mapping : capture house location/ caste distribution Resource mapping : availability of resources Seasonality diagram : information on the basis of seasons Venn diagrams : to identify various issueswith relative importance
  • 15. RESEARCH TOOLS FOR RURAL MARKET  Semiotic Analysis -appropriate colors, signs and symbols to avoid inappropriate ones. Helps advertising agencies in promotion mix  Customer I.Q -quality, satisfaction and loyalty which provides information about brand equity  Advanced Tracking Program (ATP)-tracking brand health and brand equity to analyze different brands performance
  • 16. LIMITATIONS & CHALLENGES IN RURAL MARKETING RESEARCH  Nature of Rural Market  Scarcity of Rural Marketing Research Budget  Lack of Uniformity in Secondary Data  Accessibility  Lack of Facilities in Rural Areas  Comprehension of Research Tools  Sensitivity of Rural People
  • 17. DO’S AND DON'TS IN RURAL MARKET RESEARCH  Wears simple clothes  Familiar with local language or accompany a known person  Spent time with villagers even though it is not needed to his research  Purpose and its benefits to villagers should be explained in order to get correct data's.  Issues sensitive to respondents should be carefully handled  Male researchers should approach a woman through her husband or guardian of the woman.  Avoid one- to-one interact as they gather as crowd.  Researcher always carry food, water and first aid kit to avoid health problems 