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RISK MANAGEMENT
Risk
Risky World 
 Food prices spiked in 2008, riots breakout in 
more than dozen countries in Africa and Asia, 
and in Egypt a worker feeding his family with 
34$ monthly salary. 
 In Indonesia a village montie lost one out of 
five residents when hit by tsunami. 
 Global financial crises 53 million people will 
remain stuck in extreme poverty by 2015, 
who otherwise would not so poor. 
 Crimes, diseases, loss of employment, war, 
Terrorist attack……….. World is risky?
Risky World
Risk 
 Risk ‘Uncertainty’ an unexpected outcome of 
an event 
 Even the most successful persons have a bad 
day in their life 
 Risk can be defined as the combination of the 
probability of an event and its consequences 
(ISO/IEC Guide 73).
Risky worth pursuing
Risk 
 Risk is virtually anything that threatens or 
limits the ability of an organization to achieve 
its mission. 
 It can be unexpected and unpredictable 
events such as destruction of a building, the 
wiping of all your computer files, loss of funds 
through theft or an injury to a member. 
 anything can happen, that have the potential 
to damage your organization, cost you 
money, or in a worst scenario, cause your 
organization to close.
8 
Basic principles, concepts, 
definitions 
A risk is ANYTHING that may affect the 
achievement of an organization’s objectives. 
It is the UNCERTAINTY that surrounds future 
events and outcomes. 
It is the expression of the likelihood and impact of 
an event with the potential to influence the 
achievement of an organization’s objectives.
Source of Risk 
 Risk is based on the uncertainty principle means that 
business decisions are subject to the changes in the 
business environment 
 constantly changing environment in which organizations 
exist 
 In Business only one thing is constant and that is change 
 Change is not an Event it’s a process that is continuous 
 Uncertain environment constitutes 
 Customers 
 Technology 
 Govt Regulation 
 Competition
What’s Risk in Change 
 ‘Grow or Die’ (Technology) 
 ‘Stay Connected Stay alive’ (customers) 
 ‘Survival of The fittest’ (Competition) 
 ‘Adapt or Die’ (G. Regulation) 
 The most significant risk to an organization is 
the losing touch to its environment
 What’s meaning of risk? 
 Who is at risk? 
 What’s source of risk? 
 What’s business environment? 
 What’s risk in change?
Nature of Change 
 Org are living in the turbulent transition between 
industrial age and information age 
 Reengineering, revaluation, downsizing, reinvesting 
and restructuring all reflect change in business 
environment 
 The uncertain environment does not change in a 
straight line 
 To know the path of change you have to understand 
phases of change 
 Forming(Invent,create,try) 
 Norming (repeat,improve,control) 
 Fulfilling(improve quality, reinvent) 
 The most significant risk to an organization is the 
losing touch to its environment
13 
Basic Concepts
Risky World 
 In recent years the world have suffered a 
multitude of crises, financial and economic 
turmoil have disrupted the world economy 
through loss of income, jobs, social instability. 
Natural disasters have devastated entire 
communities from haiti to japan, there is a trail 
of fatalities leaving behind a question. 
 How can we become more resilient to such 
risks?
Risky World 
 An other concern is missed development 
opportunities that arise when necessary risks are 
not taken. 
 Inability to mange risk to leads to crises and 
missed opportunities, risk management calls for 
people from crises fighters to risk managers. 
 Risk comes from change…. 
 BUT 
 Solution is not to reject it but to be well 
prepared
Risk Effects 
 Risk can effect positively or negatively, we cal 
positive effect as opportunity(up side Risk) and 
negative effect as threat(downside risk). 
 Risk if ignored can be turn into crises if well 
managed can be an opportunity 
 Risk bears some cost in shape of losses if its 
not managed and it also have some 
management cost. 
 Risk can be reduced if not eliminated.
Risk Types 
 Financial risk 
 Operational Risk 
 Strategic Risk 
 Hazard Risk
Strategic Risks 
External Risk 
 Competition 
 MNC’s vs local 
 Reputatation risk 
 Media 
 Customer Demand 
 Industry Change 
 Industry norms change, change in output/input 
Internal Risk 
 R&D 
 low quality products and services
Financial Risks 
 External Risk 
 Interest Rate 
 Foreign Exchange 
Dollar rate effect on imports 
 Credit 
Banks credit lines,renewl,reschedule 
 Internal Risk 
 Liquidity &Cash flow 
 Credit 
Non payment by customers
Operational Risks 
External Risk 
 Regulation 
Compliance risk in Govt rules, taxes 
introduction of new health and safety legislation 
 Culture 
West facing in china 
Internal Risk 
 Information System 
IT having Flaws, customers see you as unreliable, IT system 
causes loss of all data. 
 Supply chain 
interruptions to your supply chain, reliance on one supplier
Hazard Risks 
 External Risk 
 Natural Events 
Flood, Earthquake, Natural Disaster, 
 Political and Economical 
Law and order, Economy slow down, Govt Destabilization 
 Internal Risk 
 Properties 
Damage to property stock, building,Business inturuptions 
 Employees 
Strikes,intruption to production, customer service,Crime
Speculative Risk(Business Risk) 
Most business decisions, 
such as marketing a new 
product, involve 
speculative risk. 
speculative risk risk that 
is inherent to a business, 
involving the chance of 
either profit or loss
Pure Risk(Hazard Risk) 
A natural disaster, such as a 
flood, or an accident 
involving a customer or an 
employee is a pure risk for 
a business owner. 
pure risk the threat of a 
loss to a business without 
any possibility of gain, 
such as robbery or 
employee theft
The bank call centre 
 The managers at the call centre of a big 
commercial bank are reviewing the risks facing 
the business in the coming year. One issue is that 
the centre has always had high staff turnover, 
which is thought to be a result of low pay and 
demanding shift patterns, along with the high 
number of similar jobs being offered by other 
employers in the area. 
 Highlight Risks
The bank call centre 
 High staff turnover, 
 low pay and demanding shift patterns, 
 similar jobs being offered 
 Training; It takes about two weeks to familiarize new recruits 
with the bank’s product range and IT systems 
 aware of the processes required for dealing with customers 
 heavily regulated industry. 
 Reputation Risk 
 Training cost 
 End up with unsatisfied customers(leaving) and poorly trained, 
low paid demorale employees(leaving).
Risk Terms 
 Risk appetite 
 This is the amount of risk an organisation is willing to 
accept in pursuit of value. It is directly related to an 
organisation's strategy and may be expressed as the 
acceptable balance between growth, risk and return. 
 Risk culture 
 This is the set of shared attitudes, values and practices 
that characterise how an entity considers risk in its daily 
activities. Risk culture is mainly derived from an analysis 
of organisational practices, namely rewards or sanctions 
for risk-taking or risk-avoiding behaviour.
Risk Nature 
 Risk in the form of uncertain changes in the 
environment can effect the assets or the 
management process 
 The effect of risk also depend upon the types of 
assets involved and nature of management 
controls 
 The assets at risk can be; 
 Human 
 Physical 
 Financial 
 intangible
Risk Nature 
Org. Goals 
Mgt. 
Controls 
Organization Assets 
Risks
ICMAP Mission
Risk Nature 
 risk involves uncertainty about meeting 
organizational goals 
 The only tangible outcome of risk is its 
consequences we can not see intangibles that are 
risks 
 Risk is risk neither good nor bad but its 
consequences 
 Consequences depend upon 
 Assets at risk 
 Type of threat 
 Duration of its consequences 
 Controls effectiveness
Risk Nature 
 Risk is a measure of uncertainty on the conditions of 
environment, management focuses on consequences 
of risk 
 The key to risk assessment lies in the chain of goals and 
objectives that saturate The organization 
 Management control system plays an important role in 
perception of risk, controls minimize consequences of 
risk and not risk 
 There are no practical methods for making uncertain 
events more certain 
 The management of risk follows the assessment as 
treatment follows the diagnosis 
 The management of risk is the essence of 
management
Risk Analysis 
 It’s a decision making tool for considering the 
consequences of alternatives 
 Why Risk Analysis? 
 To take decisions in business 
 To allocate resources to different projects 
 Risk analysis include risk assessment and risk 
management 
 Risk Assessment is understanding risk and risk 
management is doing some thing about risk
Risk Analysis 
 Risk Analysis t is a process of thinking 
systematically about all possible risks,problems 
or disasters before they happen and setting up 
procedures that will avoid the risk, or minimise 
its impact, or cope with its impact. 
 It is basically setting up a process where you can 
identify the risk and set up a strategy to control 
or deal with it.
Risk Analysis Case study 
 CEO of hexon Organization had to take a 
decision, Org in a growth phase and want more 
space for extended operations, Alternatives 
 Purchase adjacent land 
 Build an additional facility 
 Build a new building large enough to handle all 
operation and sell older one 
 Lease additional facility
Risk Analysis Case study 
 Risk ,uncertainties; External 
 Market demand(Major) 
 Interest rate 
 Political Risk 
 Compliance risk 
 What decision can be made 
 Postponing 
 Or taking an alternative of building or 
 Short term arrangements 
 Who should be involved 
 Every one concerned in his area
Risk assessment and Management
Risk assessment and Management 
Risk management is about taking risk knowingly, not 
unwittingly.” 
 Risk assessment is a method of identifying and 
measuring Risk 
 Risk Management is taking action to minimize Risk 
 Good risk management is not just about avoiding 
value destruction - it is also about facilitating value 
creation. 
 Risk assessment and Risk Management are tools to 
help us to understand and solve the problem
Risk assessment 
 Strategic; conducted for a period of 5 to 10 
years by senior management, it includes 
identification, measurement and prioritization 
 Project /program/process; use to mange the 
current period activity , its blend of both 
strategic and operational 
 Operational ; used in every day operations 
largely for health and safety issue, deals with 
work place risks
Risk assessment 
 Strategic 
 Project 
 Operational 
Risk Assessment 
Risk Management
Risk Management 
 Diversify or Avoid the Risk: changing the 
nature of the activity to spread the exposure 
over multiple activities 
 Sharing the Risk: it’s a form of diversification 
in which risk can be shared with customers, 
suppliers, or Banks (like Insurance) 
 Contingency Planning establishing controls 
for known risks (DRP) Disaster recovery plan
Risk Assessment & Management 
 Risk management process that helps ensure 
the financial stability and safe operation of an 
organization. It involves answering three 
interrelated questions: 
1. What are the most significant risks that the 
organization faces; 
2. how are they likely to arise or occur; 
3. and what can be done about them either to 
minimize their potential impact, or otherwise 
to make proper provision for them?
Risk Assessment & Management 
 Risk assessment and risk management are 
imprecise tools so we should not expect too 
much from risk analysis 
 As Complete security can not b provided so the 
risks can not be eliminated completely, 
however key to Risk Management is to insure 
all the known risks and get a right mix of plans 
overtime that help you to achieve your goals
43 
The Cyclist and the Risk 
Manager
44 
The Cyclist and the Risk 
Manager 
 Identify risks that the cyclists faces in cycling to 
work. 
 Report back.
45 
The Cyclist and the Risk 
Manager 
 Identify risks that the cyclists faces in cycling to 
work. 
 Report back.
46 
Risks 
Threats: 
 Death 
 Head Injury 
 Injury 
 Reputation 
 Financial 
 Damage to the bike 
 Sunburn/frost bite 
Opportunities: 
 Exercise 
 Sunlight 
 Reputation 
 Financial 
 Role model 
 Environment
47 
Mitigation Strategies for 
threats 
 Death, head injury, other injury – 
 helmet, bright clothes, lights, bell, CANbike course, obeying traffic laws, positive 
attitude, anger management course 
 Reputation – 
 great outfit, change of wrinkle-free clothes, shower, time management 
 Financial – 
 high quality locks,stopping at stop signs 
 Damage to the bike – 
 regular maintenance, avoiding pot holes 
 Sunburn/frost bite – 
 sunscreen, mittens, hats, token/change 
 Dehydration- 
 filled water bottle
High risks in Industry 
 The risks of damage to reputation, brand, and 
image; network, privacy, and security risks; loss 
of intellectual property; potential changes in 
corporate governance, regulatory and legal 
environment; and fluctuations in economic 
conditions, were all found to be the top risks in 
all the sectors of the industry. 
 High risk with entities that are victim of cyber 
crime, Banks do not have fraud detection 
systems that can detect and alert business 
owners to suspicious or unusual activity in their 
bank accounts.
Risk Assessment 
 Every entity faces a variety of risks from external and 
internal sources that must be assessed. A 
precondition to risk assessment is establishment of 
objectives, linked at different levels and internally 
consistent. Risk assessment is the identification and 
analysis of relevant risks to achievement of 
objectives, forming a basis for determining how the 
risks should be managed. 
 Because economic, industry, regulatory and operating 
conditions will continue to change, mechanisms are 
needed to identify and deal with the special risks 
associated with change.
Risk Assessment 
 It’s the quantitative and qualitative evaluation of 
exposures arising from some activity 
 Risk Identification: 
the identification and the classification of what the risk 
are and their characteristics. 
 Risk Measurement and Evaluation: 
the measurement of possible consequences 
 Risk Prioritization: 
how the risks are related to each other
Process of risk assessment 
1. Gain an understanding of the organization's overall 
goals 
Examine documents i.e mission statement 
Classify into time span of short medium and long term 
2. Choose the risks that important to Org. 
Operational 
Financial 
Strategic 
3. Define the environment that are important to org. 
Technology 
Customer 
Competitor 
Economical 
Financial
Process of risk assessment 
4. Create a series of matrices 
5. Using various creative process such as brain 
storming, imagine scenarios out of box, may 
out sourcing. 
6. Combine the risk assessment for various 
goals and objectives. Based on the 
assessment management can plan how to 
deal with those risks.
Project risk assessment 
 Project risk assessment uses a different 
method to identify risk may use one of the 
following methods 
 Exposure analysis; assets involved 
 Environmental analysis; change in 
environment 
 Threat scenarios; what is. What might 
happen
Project Risk assessment 
Identify Risks 
Alternatives/ 
Risk vs Cost 
Design Controls 
Monitor 
Risks
Project risk assessment procedure 
a) Identify risk; with mentioned approaches 
b) Measure Risk/ develop alternatives; measure 
risk on score scales with different approaches 
and price out alternatives 
c) Control design; choose cost effective controls 
d) Risk management; monitor risks and hazards 
making adjustment to project
Risk Identification 
 Risks are an everyday part of life, so organisations 
need a system to identify all those they face. This 
involves collecting information from a variety of 
sources: individuals, reports, observation and 
environmental 
 assessments. Common methods of collecting data 
that identify risks include workshops, scenarios, 
brainstorming and 
 surveys. These may be linked with consultations with 
stakeholders, environmental analyses, strategic plans 
etc.
Risk Identification 
 Risk identification is a key process of Risk 
assessment. Risk can not measured, prioritized or 
managed unless identified 
 Risk identification sets out to identify an 
organization's exposure to uncertainty, it requires an 
intimate knowledge of the organization, the market 
in which it operates, 
 the legal, social, political and cultural environment in 
which it exists, as well as the development of a sound 
understanding of its strategic and operational 
objectives, 
 factors critical to its success and the threats and 
opportunities related to the achievement of these 
objectives.
Approaches to identify risk 
 Exposure Analysis: Managers put physical, 
financial, human assets at risk to achieve Org. 
objectives. 
• Identification of risks that can effect assets that 
are critical for any Org. Matrices are created 
• Exposure analysis is suitable for asset intensive 
industries like manufacturing and construction 
industry 
• STPL Size Type portability and location 
Approach is used.
Risk Identification approaches 
 Environmental Analysis: the organizations 
environment constitutes Customer, competitor, 
economic, Govt Regulations 
• the identification of environment risks that could 
effect organization’s operations 
• PEST -- A high level technique to understand the 
external environment affecting the industry and some 
of the specific external factors that may affect the 
business. It considers Political, Economic, Social and 
Technological factors and the risks to the business 
that flow from these. 
• Suitable for service industry like phone companies
PEST
Risk Identification approaches 
Threat Scenarios: specialized risk identification 
for frauds and disasters 
• This approach not frequently used like the above 
two mentioned Because of time and skills required 
• Its always documented and time specific process 
and its record must keep secure
Risk Identification approaches 
 Five Forces analysis This technique considers all the 
forces that influence the company, its industry and its 
market place. It helps to analyse why a business is 
successful or not. The five forces are the threat of new 
entrants, threat of substitute products or services, the 
bargaining power of suppliers and buyers, the 
competitors and the intensity of rivalry in the industry. 
 Facilitated methods (eg, brain storming) have the 
advantage of drawing upon those experienced in risk 
assessment, whilst maximising the input of management 
who should know the business best.
Risk Measurement 
 Assess Risk impact. Once the risks have been identified, 
some assessment needs to be made of their likely impact. 
This involves quantifying the risk in some way. We might 
conduct market surveys, computer simulations, cost-benefit 
analyses, or apply probabilities, statistical tests or sensitivity 
analysis. Alternatively, we may rely on subjective judgments. 
 Mathematicians prefer to measure it in quant through 
probability but managers measure it on qualitative scale as 
low medium and high 
 Risks are the events with some probability of occurring, 
consequences are results of risk 
 Risks and its consequences can be measured on three 
dimensions 
1. Risk occurrence 
2. Severity of consequences 
3. The timing of risk and duration of consequences
Risk Measurement
Risk Measurement methods 
1. Probability; its application of probabilities to 
asset values to calculate loss in numbers 
 The problem with that approach is some 
situations are difficult to measure in quant way 
 Take different scenarios of threats like fire, 
flood and assume probability of threat its 
duration, assets at risk and expected loss 
 But most mangers not prefer probability 
approach
Risk Measurement methods 
2. Risk Factors are observed; more presence of risk factors 
means higher risk; 
 Complexity 
 Asset liquidity 
 Management competence 
 Control strengths 
 Three types of risk factors used 
 Subjective risk factors 
Integrity of management 
Extent of rapid changes in process 
 Objective risk factors 
Value at risk 
Employee turn over 
 Calculated risk factors 
Distance from office
Risk Measurement methods 
 Weighted matrices: its similar to using risk 
factors we allocate weights to different 
components it involve 5 step process 
1. Limit risk factors 
2. Choose a scale 1-5 
3. Evaluate factors and assign a score 
4. Develop weight for each risk factors 
5. Multiply weight with factor score
Case study 
 The national bank has branches all over the 
country and each branch is independent in 
operations 
 Source of risk 
 Insider loan activity 
 Collateral verification 
 controls 
 Every loan secured by collateral 
 Employees loan reported 
 Each collateral loan full documentation and 
segregation of authorities 
 Measure risk and allocate 20 hour budget
Case Study Branch Banking 
1. Get your scenario? 
1. Organization type nature, size, of business goals 
general/ specific. 
2. Source of risk/ categorization/ types of risk , 
why… explain…. 
3. Measure/ mapping/ ranking as medium, high 
or low/ explain…….. Why? 
4. What can be done about it… measures why 
explain…………..
Case Study Branch Banking 
1. Get your scenario? 
 Organization type nature, size, of business goals general/ specific. 
 Bank, deals in money, large number of customers, Maximum profit / fraud 
prevention & detection of errors 
2. Source of risk/ categorization/ types of risk , why… explain… 
 Banks are inherited with risks, Risk of fraud, liquidity risk, interest rate risk, 
reputation risk, branch independent risk of abuse of authority. 
 Risks identified relate with revenue, how they constituents total revenue profit 
and risk? 
 What are the controls there? Chances of failure of controls. 
 Collateral value decline 
3. Measure/ mapping/ ranking as medium, high or low/ explain…….. 
Why? 
 Rank the risks with your explanation which you think is comparatively high risk 
i.e collateral verification 
4. What can be done about it… measures why explain………….. 
 Independent Valuation of collateral 
 Decline in collateral value, 
 manual may subject to errors 
 Setting limits of employee loan with respect of time and amount 
 Insider loan Approval from H.O, disclosure in F.S 
 15 hour budget to Collatral verfication
Risk Prioritization 
 Prioritization is also called ranking; purpose of 
ranking is to put relative effort to the various 
components of the org. based on risks, place more 
effort on highest risks 
 Prioritization of identified risks, thereby enabling 
organizations to improve on project performance 
by focusing on high-priority risks. 
 Risk priority is identified using the probability of 
occurring, the impact on project objectives if 
realized, as well as time frame and risk tolerance 
of the project constraints of scope, schedule, cost 
and quality.
Risk Prioritization – 
likelihood and impact 
Likelihood of a risk event occurring 
 Very High: Is almost certain to occur 
Slide 72 72 
 High: Is likely to occur 
 Medium: Is as likely as not to occur 
 Low: May occur occasionally 
 Very Low: Unlikely to occur 
Risk Impact: Level of damage that can 
occur when a risk event occurs 
 Very High: Threatens the success of the 
project 
 High: Substantial impact on time, cost or 
quality 
 Medium: Notable impact on time, cost 
or quality 
 Low: Minor impact on time, cost or 
quality 
 Very Low: Negligible impact
Methods of prioritization 
 Absolute ranking; ranked by score in order of 
magnitude 
 Relative ranking; ranked as high, medium, 
low sufficient for general planning purposes 
 Matrices ranking; components at left and 
threats at top than rank as H, M ,L
Exercise 
The finance director of xyz has to prepare an 
assessment of credit risk to report on board. 
The company has annual credit sales of Rs. 12 
Million and credit terms are 60 days. 
 Irrecoverable debts 1.5% of total credit sales 
 10 % of Irrecoverable is recovered through 
legal action 
 Required 
 What is credit risk exposure of the company? 
 What is expected loss each year due to credit risk?
Risk Management 
 Process of acting upon the assessment of risk 
is called Risk management 
 A prudent management will take steps to 
manage the risk 
 Risk Management includes what can be done 
with the assessed risks
Risk Management 
 Avoid the Risk: design the process to eliminate 
particular risks, minimize the risks or change the 
nature of risks 
 Control the Risk: introduce procedures to control the 
process that minimize the consequences and 
severity of risk occurrence. 
 Pool Risk 
 Risk of different transactions pooled together 
 Diversification 
 Share or Transfer the Risk: Burden of risk shared 
;through contractual arrangements with suppliers, 
customers, banks and insurance companies.
Diversification 
 Diversification is an other method to control risk 
 ‘Don’t check depth of water with both legs’ 
 ‘Don’t put all your eggs in one basket’, spread risk 
across investments 
 Change is the source of risk; so select different 
investments which change in opposite to each 
other, which are negatively correlated; 
 Investments can be from different ranges as; 
 Different Biz sectors 
 week economy to strong economy 
 One country to other country 
 Seasonal to non seasonal
Project Risk management 
Begin Proposal Risk 
Assessment 
Risk Rieturn higher Risk Management cost higher 
Higher 
risk higher 
Measure Cost 
of Project 
Assessment 
for high Risk 
Risk 
Management 
Risk 
mang 
cost & 
Risk 
Cost of 
leaving 
project 
Risk 
return 
trade 
off 
Submit 4 
Approval 
disapp 
rove 
Cost of Risk
Residual Risk 
 There is always an amount of risk that left 
instead of all your management efforts its 
called residual Risk 
 If residual risk too high than leave the project 
if risk not too high than accept it 
 Risk vs return 
 Inherent risk, control risk, risk of relying on 
procedures that can fail to detect
Next 
Risk Management process 
Risk Assessment 
Identify the risks 
Prioritize the risks 
Measure the risk 
Manage the risk
Benefits of Risk Management 
 Risk management helps a company avoid 
cost, disruption and unhappiness. 
 helps management to decide which risks are 
worth pursuing, and which should be 
shunned. 
 benefits of risk management are not easy to 
quantify as,we can’t say, two major fires, a 
burglary and three serious accidents 
prevented
Type of risk 
Benefits of 
proactive management 
a) Marketing risks 
b) Health & safety 
risks 
c) Environmental 
risks 
d) Fire risks 
e) Computer 
f) Theft and fraud 
g) Technical 
h) Product 
contamination 
a) Maintain market share 
b) Avoid worker litigation; reduce insurance premiums 
c) Avoid litigation from regulatory authorities; reduced 
premiums 
d) Avoid loss of production, avoid going out of business; 
reduced premiums Avoid loss of life or destruction of a 
building 
e) risks Prevent inability to invoice, lack of access to 
information 
f) Prevent loss of money, assets or concepts, loss of market 
share 
g) Avoid being left behind with obsolete manufacturing 
methods or technologies; avoid production stoppage 
h) Avoid harming customers and prevent litigation
Risk management is growing in 
importance 
 Legislation getting tougher 
 Company directors can be jailed for corporate 
offences, and fines can be high for health and 
safety, product liability & finance issues 
 Insurance is more expensive and more difficult to 
get as Insurance companies; 
 putting up premiums For higher risk. 
 adding more exclusions, to the point where the 
insurance won’t cover the business 
 require their clients to actively manage their risks. 
 can’t pay for loss of reputation
Risk management is growing in 
importance 
 Customer attitudes: 
 Customer less likely to accept product failure 
especially for drugs 
 Shareholders awareness of risk. information in 
annual reports about the company’s exposure to 
risk, direct affect on company’s future profits. 
 Management attitude 
• Management has learnt from other’s 
disaster if want to grow globally they have to 
be more professional about risk
Fraud 
 Fraud ‘Whit Collar Crime’, cheating, dishonesty, frogery, 
embezzlement, insider trading, intentional deception. 
 Fraud definition; ‘fraud is any intentional act or omission 
designed to deceive others, resulting in the victim suffering 
a loss and/or the perpetrator achieving the gain’. 
 Fraud risk assessment; 
 Inherent fraud risk 
Business specific 
Culture specific 
 Identify three indicators; 
Incentive/Pressure 
Opportunity-control weakness 
Ability to rationalize
Fraud Risk management 
 FRM required where stakeholders have greater 
expectations and regulators have large 
penalties, Five principles of FRM; 
1. Governance structure 
1. Defined and documented policies and procedures 
2. Ethical Culture 
1. apply while hiring, promoting employees 
2. Relationship with customers, suppliers 
3. Business strategy and operations 
2. Fraud Risk Exposure should be assessed periodically 
1. Identify indicators as mentioned in above slide
Fraud Risk management 
3. Feasible prevention techniques to avoid risk event 
3. Strong Controls and Communication to all concerned 
4. Design Edit Checks in IS 
5. Cameras and Alarms 
6. Reconciling accounts 
7. Employees training 
8. monitoring 
4. Detection and Investigation 
3. Establish hotlines for complains of stakeholders 
4. Audit and Inventory count 
5. Investigation by independent and qualified personnel 
5. Reporting to 
3. BOD, Legal Authorities.
Counterparty Risk 
 The risk to each party of a contract that the 
counterparty will not live up to its contractual 
obligations. Counterparty risk as a risk to both parties 
and should be considered when evaluating a contract. 
 Counterparty risk is the potential exposure any 
individual firm bears that the second party to any 
financial contract will be unable to fulfill its 
obligations under the contract’s specifications. 
 Counterparty risk has long been one of the major 
factors that favor the use of exchange-traded rather 
than over-the-counter derivatives. 
In most financial contracts, counterparty risk is also 
known as "default risk".
Counterparty risk Management 
 The recent market turmoil has reinforced the 
importance of adequate risk management, including 
dealing with exposure to counterparties. 
 For a new product, the back office facilities need to 
be developed in order to record the trades and to 
keep track of the counterparties. 
• Some contracts will require the counterparty party 
to make collateral payments on being 
downgraded. Does the value of the collateral also 
decrease? 
• Assessment of credit rating that is up to date and 
accurate?
90 
Counterparty risk Management 
A master agreement reduce counterparty exposure, 
as it allows netting. For a new product this provides an 
incentive to standardize the contract terms (if 
possible) and develop a master agreement. 
A clearing house concentrates exposure – need only 
worry about the clearing house.
91 
IT risk 
• Risk Management when applied to information 
system, this process involves identifying and assessing 
risks and take appropriate action to manage those 
risks 
• Classifying Risks; risk can be categorized as to the 
achievement of strategic financial and operational 
objectives 
• Ineffective system design and testing risk from 
inefficient operations
Political Risk 
 Political change that alters the probability of 
achieving business objectives“the risk of a 
strategic, financial, or personnel loss because 
of such nonmarket factors as macroeconomic 
factors (fiscal, monetary, trade, investment, 
industrial, income), political instability 
(terrorism, riots, civil war and revolution).” 
 Seeing negative risk is easier than finding an 
opportunity
Sources of Political Risk 
 Confiscation or destruction of overseas assets 
 Discrimination 
 Restrictions on repatriating cash 
 Price fixing 
 Expropriating assets 
 Restriction on currency conversion 
 Import quotas 
 Company structure 
 Super taxes
political risk Management 
 Pragmatic usage of contingency planning, intellectual 
property safeguards, risk diversification, and sound 
exit planning to guard against Risk 
 Transfer Risk 
 Borrow locally if foreign investment 
 Participative management 
• Share Risk 
 Insurance 
 Joint ventures 
 Negotiate in advance for compensation 
 Control Risk 
 Hedging 
 diversification
Financial Risks 
 Financial risk is a risk of change in a financial 
condition such as exchange rate interest rate 
credit rating of a customer. 
 Types of Financial risk 
1. Credit risk 
2. Political risk 
3. Interest rate risk 
4. Currency risk
Credit Risk 
• Credit risk is the risk of non payment or late 
payment of receivables. 
• Due to credit sales Credit Risk is always there in 
business so need to be managed; 
Risk of default of borrower, nonpayment or late 
payment 
Controls; Keep amounts and maturities short 
Insurance 
Debt factoring without resource
Currency risk 
 currency risk that arises from possible future movements 
of in an exchange rate, its two way risk as exchange rate 
can move either adversely or favorably. Currency risk of 
three types 
1. Transaction Risk: That is risk is associated with buying 
and selling in foreign currencies, there is danger that at 
time of transaction and at time of cash flow exchange 
rate will fluctuate, it will actually effect cash flow of 
entity. 
2. Translation risk: this risk arises when a company has assets or 
liabilities denominated in foreign currency. The risk is the 
exchange rate volatility will cause the value of assets to or 
liabilities to increase resulting looses to the company. 
3. No assets/ liabilities or transaction denominated in foreign 
currency but it may face economic risk as competitors may be 
in better position due to favorable exchange rates
Transaction Risk 
 A Co. purchases goods on six month credit 
for 150,000$ , exchange rate was 98 Rs./ 1 
$. At time of transaction and expected 
payment? 
 Suppose the rate changes dollar strengths 
and now it is 110 Rs/ 1 $.now expected 
payment? 
 How much loss?
Transaction Risk Management 
 Invoice in home currency: transaction can be transferred to 
customer or supplier if invoice is in home currency 
 Leading and lagging – making a payment before its due or 
delaying ; used to hedge against foreign currency 
fluctuations, this involves changing the timing payments or 
receivables depending on expected change in exchange rate. 
 Matching – matching assets and liabilities of the same 
nature. For example, to hedge against foreign currency 
movements you would match assets and liabilities 
denominated in the same currency. Conversely, to protect 
against movements in interest rates, financing foreign 
investment with foreign loan.
Transaction Risk Management – 
Internal Hedging 
 Netting – Receipts and payments are netted to determine 
the overall exposure which then can be hedged using 
external techniques 
 Pooling; a system of managing cash separate bank balances 
are pooled together to minimise markup and maximize 
interest earned
Interest rate risk: 
 risk that interest rate changes will affect the financial 
well-being of an entity. This includes changes in 
interest rates adversely affecting the value and 
liquidity of fixed or floating rate exposures. In addition 
to bond prices, interest rate fluctuations also directly 
affect stock prices, foreign exchange rates and 
economic growth. 
 Interest Rate 
Effect the cost of borrowing 
Rise in price of funds will effect its movement 
Effect PV of future cash flows 
Controls; Diversification
Management 
 Smoothing – used for interest rate risk management, this 
involves maintaining a balance between fixed and floating 
rate debt. 
 Matching –To protect against movements in interest rates, 
you would match assets and liabilities having a common 
interest rate.
Management 
Leading and lagging – used to hedge against foreign currency 
fluctuations, this involves changing the timing payments 
or receivables depending on changes in foreign currencies. 
 Netting – assets and liabilities are netted to determine the 
overall exposure which then can be hedged using external 
techniques
Management 
 Manage the risk using external (derivative) hedging 
techniques such as the use of derivatives (forwards, 
futures, options, swaps and hybrids of these). This is 
usually the responsibility of the treasury department.
Risk Management Case Studies 
Presentation 
1. Airline 
2. Automotive Retail 
3. Healthcare 
4. Manufacturing 
5. Mining 
6. Retail 
7. Software 
8. Wholesale

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Risk Management

  • 3. Risky World  Food prices spiked in 2008, riots breakout in more than dozen countries in Africa and Asia, and in Egypt a worker feeding his family with 34$ monthly salary.  In Indonesia a village montie lost one out of five residents when hit by tsunami.  Global financial crises 53 million people will remain stuck in extreme poverty by 2015, who otherwise would not so poor.  Crimes, diseases, loss of employment, war, Terrorist attack……….. World is risky?
  • 5. Risk  Risk ‘Uncertainty’ an unexpected outcome of an event  Even the most successful persons have a bad day in their life  Risk can be defined as the combination of the probability of an event and its consequences (ISO/IEC Guide 73).
  • 7. Risk  Risk is virtually anything that threatens or limits the ability of an organization to achieve its mission.  It can be unexpected and unpredictable events such as destruction of a building, the wiping of all your computer files, loss of funds through theft or an injury to a member.  anything can happen, that have the potential to damage your organization, cost you money, or in a worst scenario, cause your organization to close.
  • 8. 8 Basic principles, concepts, definitions A risk is ANYTHING that may affect the achievement of an organization’s objectives. It is the UNCERTAINTY that surrounds future events and outcomes. It is the expression of the likelihood and impact of an event with the potential to influence the achievement of an organization’s objectives.
  • 9. Source of Risk  Risk is based on the uncertainty principle means that business decisions are subject to the changes in the business environment  constantly changing environment in which organizations exist  In Business only one thing is constant and that is change  Change is not an Event it’s a process that is continuous  Uncertain environment constitutes  Customers  Technology  Govt Regulation  Competition
  • 10. What’s Risk in Change  ‘Grow or Die’ (Technology)  ‘Stay Connected Stay alive’ (customers)  ‘Survival of The fittest’ (Competition)  ‘Adapt or Die’ (G. Regulation)  The most significant risk to an organization is the losing touch to its environment
  • 11.  What’s meaning of risk?  Who is at risk?  What’s source of risk?  What’s business environment?  What’s risk in change?
  • 12. Nature of Change  Org are living in the turbulent transition between industrial age and information age  Reengineering, revaluation, downsizing, reinvesting and restructuring all reflect change in business environment  The uncertain environment does not change in a straight line  To know the path of change you have to understand phases of change  Forming(Invent,create,try)  Norming (repeat,improve,control)  Fulfilling(improve quality, reinvent)  The most significant risk to an organization is the losing touch to its environment
  • 14. Risky World  In recent years the world have suffered a multitude of crises, financial and economic turmoil have disrupted the world economy through loss of income, jobs, social instability. Natural disasters have devastated entire communities from haiti to japan, there is a trail of fatalities leaving behind a question.  How can we become more resilient to such risks?
  • 15. Risky World  An other concern is missed development opportunities that arise when necessary risks are not taken.  Inability to mange risk to leads to crises and missed opportunities, risk management calls for people from crises fighters to risk managers.  Risk comes from change….  BUT  Solution is not to reject it but to be well prepared
  • 16. Risk Effects  Risk can effect positively or negatively, we cal positive effect as opportunity(up side Risk) and negative effect as threat(downside risk).  Risk if ignored can be turn into crises if well managed can be an opportunity  Risk bears some cost in shape of losses if its not managed and it also have some management cost.  Risk can be reduced if not eliminated.
  • 17. Risk Types  Financial risk  Operational Risk  Strategic Risk  Hazard Risk
  • 18. Strategic Risks External Risk  Competition  MNC’s vs local  Reputatation risk  Media  Customer Demand  Industry Change  Industry norms change, change in output/input Internal Risk  R&D  low quality products and services
  • 19. Financial Risks  External Risk  Interest Rate  Foreign Exchange Dollar rate effect on imports  Credit Banks credit lines,renewl,reschedule  Internal Risk  Liquidity &Cash flow  Credit Non payment by customers
  • 20. Operational Risks External Risk  Regulation Compliance risk in Govt rules, taxes introduction of new health and safety legislation  Culture West facing in china Internal Risk  Information System IT having Flaws, customers see you as unreliable, IT system causes loss of all data.  Supply chain interruptions to your supply chain, reliance on one supplier
  • 21. Hazard Risks  External Risk  Natural Events Flood, Earthquake, Natural Disaster,  Political and Economical Law and order, Economy slow down, Govt Destabilization  Internal Risk  Properties Damage to property stock, building,Business inturuptions  Employees Strikes,intruption to production, customer service,Crime
  • 22. Speculative Risk(Business Risk) Most business decisions, such as marketing a new product, involve speculative risk. speculative risk risk that is inherent to a business, involving the chance of either profit or loss
  • 23. Pure Risk(Hazard Risk) A natural disaster, such as a flood, or an accident involving a customer or an employee is a pure risk for a business owner. pure risk the threat of a loss to a business without any possibility of gain, such as robbery or employee theft
  • 24. The bank call centre  The managers at the call centre of a big commercial bank are reviewing the risks facing the business in the coming year. One issue is that the centre has always had high staff turnover, which is thought to be a result of low pay and demanding shift patterns, along with the high number of similar jobs being offered by other employers in the area.  Highlight Risks
  • 25. The bank call centre  High staff turnover,  low pay and demanding shift patterns,  similar jobs being offered  Training; It takes about two weeks to familiarize new recruits with the bank’s product range and IT systems  aware of the processes required for dealing with customers  heavily regulated industry.  Reputation Risk  Training cost  End up with unsatisfied customers(leaving) and poorly trained, low paid demorale employees(leaving).
  • 26. Risk Terms  Risk appetite  This is the amount of risk an organisation is willing to accept in pursuit of value. It is directly related to an organisation's strategy and may be expressed as the acceptable balance between growth, risk and return.  Risk culture  This is the set of shared attitudes, values and practices that characterise how an entity considers risk in its daily activities. Risk culture is mainly derived from an analysis of organisational practices, namely rewards or sanctions for risk-taking or risk-avoiding behaviour.
  • 27. Risk Nature  Risk in the form of uncertain changes in the environment can effect the assets or the management process  The effect of risk also depend upon the types of assets involved and nature of management controls  The assets at risk can be;  Human  Physical  Financial  intangible
  • 28. Risk Nature Org. Goals Mgt. Controls Organization Assets Risks
  • 30. Risk Nature  risk involves uncertainty about meeting organizational goals  The only tangible outcome of risk is its consequences we can not see intangibles that are risks  Risk is risk neither good nor bad but its consequences  Consequences depend upon  Assets at risk  Type of threat  Duration of its consequences  Controls effectiveness
  • 31. Risk Nature  Risk is a measure of uncertainty on the conditions of environment, management focuses on consequences of risk  The key to risk assessment lies in the chain of goals and objectives that saturate The organization  Management control system plays an important role in perception of risk, controls minimize consequences of risk and not risk  There are no practical methods for making uncertain events more certain  The management of risk follows the assessment as treatment follows the diagnosis  The management of risk is the essence of management
  • 32. Risk Analysis  It’s a decision making tool for considering the consequences of alternatives  Why Risk Analysis?  To take decisions in business  To allocate resources to different projects  Risk analysis include risk assessment and risk management  Risk Assessment is understanding risk and risk management is doing some thing about risk
  • 33. Risk Analysis  Risk Analysis t is a process of thinking systematically about all possible risks,problems or disasters before they happen and setting up procedures that will avoid the risk, or minimise its impact, or cope with its impact.  It is basically setting up a process where you can identify the risk and set up a strategy to control or deal with it.
  • 34. Risk Analysis Case study  CEO of hexon Organization had to take a decision, Org in a growth phase and want more space for extended operations, Alternatives  Purchase adjacent land  Build an additional facility  Build a new building large enough to handle all operation and sell older one  Lease additional facility
  • 35. Risk Analysis Case study  Risk ,uncertainties; External  Market demand(Major)  Interest rate  Political Risk  Compliance risk  What decision can be made  Postponing  Or taking an alternative of building or  Short term arrangements  Who should be involved  Every one concerned in his area
  • 36. Risk assessment and Management
  • 37. Risk assessment and Management Risk management is about taking risk knowingly, not unwittingly.”  Risk assessment is a method of identifying and measuring Risk  Risk Management is taking action to minimize Risk  Good risk management is not just about avoiding value destruction - it is also about facilitating value creation.  Risk assessment and Risk Management are tools to help us to understand and solve the problem
  • 38. Risk assessment  Strategic; conducted for a period of 5 to 10 years by senior management, it includes identification, measurement and prioritization  Project /program/process; use to mange the current period activity , its blend of both strategic and operational  Operational ; used in every day operations largely for health and safety issue, deals with work place risks
  • 39. Risk assessment  Strategic  Project  Operational Risk Assessment Risk Management
  • 40. Risk Management  Diversify or Avoid the Risk: changing the nature of the activity to spread the exposure over multiple activities  Sharing the Risk: it’s a form of diversification in which risk can be shared with customers, suppliers, or Banks (like Insurance)  Contingency Planning establishing controls for known risks (DRP) Disaster recovery plan
  • 41. Risk Assessment & Management  Risk management process that helps ensure the financial stability and safe operation of an organization. It involves answering three interrelated questions: 1. What are the most significant risks that the organization faces; 2. how are they likely to arise or occur; 3. and what can be done about them either to minimize their potential impact, or otherwise to make proper provision for them?
  • 42. Risk Assessment & Management  Risk assessment and risk management are imprecise tools so we should not expect too much from risk analysis  As Complete security can not b provided so the risks can not be eliminated completely, however key to Risk Management is to insure all the known risks and get a right mix of plans overtime that help you to achieve your goals
  • 43. 43 The Cyclist and the Risk Manager
  • 44. 44 The Cyclist and the Risk Manager  Identify risks that the cyclists faces in cycling to work.  Report back.
  • 45. 45 The Cyclist and the Risk Manager  Identify risks that the cyclists faces in cycling to work.  Report back.
  • 46. 46 Risks Threats:  Death  Head Injury  Injury  Reputation  Financial  Damage to the bike  Sunburn/frost bite Opportunities:  Exercise  Sunlight  Reputation  Financial  Role model  Environment
  • 47. 47 Mitigation Strategies for threats  Death, head injury, other injury –  helmet, bright clothes, lights, bell, CANbike course, obeying traffic laws, positive attitude, anger management course  Reputation –  great outfit, change of wrinkle-free clothes, shower, time management  Financial –  high quality locks,stopping at stop signs  Damage to the bike –  regular maintenance, avoiding pot holes  Sunburn/frost bite –  sunscreen, mittens, hats, token/change  Dehydration-  filled water bottle
  • 48. High risks in Industry  The risks of damage to reputation, brand, and image; network, privacy, and security risks; loss of intellectual property; potential changes in corporate governance, regulatory and legal environment; and fluctuations in economic conditions, were all found to be the top risks in all the sectors of the industry.  High risk with entities that are victim of cyber crime, Banks do not have fraud detection systems that can detect and alert business owners to suspicious or unusual activity in their bank accounts.
  • 49. Risk Assessment  Every entity faces a variety of risks from external and internal sources that must be assessed. A precondition to risk assessment is establishment of objectives, linked at different levels and internally consistent. Risk assessment is the identification and analysis of relevant risks to achievement of objectives, forming a basis for determining how the risks should be managed.  Because economic, industry, regulatory and operating conditions will continue to change, mechanisms are needed to identify and deal with the special risks associated with change.
  • 50. Risk Assessment  It’s the quantitative and qualitative evaluation of exposures arising from some activity  Risk Identification: the identification and the classification of what the risk are and their characteristics.  Risk Measurement and Evaluation: the measurement of possible consequences  Risk Prioritization: how the risks are related to each other
  • 51. Process of risk assessment 1. Gain an understanding of the organization's overall goals Examine documents i.e mission statement Classify into time span of short medium and long term 2. Choose the risks that important to Org. Operational Financial Strategic 3. Define the environment that are important to org. Technology Customer Competitor Economical Financial
  • 52. Process of risk assessment 4. Create a series of matrices 5. Using various creative process such as brain storming, imagine scenarios out of box, may out sourcing. 6. Combine the risk assessment for various goals and objectives. Based on the assessment management can plan how to deal with those risks.
  • 53. Project risk assessment  Project risk assessment uses a different method to identify risk may use one of the following methods  Exposure analysis; assets involved  Environmental analysis; change in environment  Threat scenarios; what is. What might happen
  • 54. Project Risk assessment Identify Risks Alternatives/ Risk vs Cost Design Controls Monitor Risks
  • 55. Project risk assessment procedure a) Identify risk; with mentioned approaches b) Measure Risk/ develop alternatives; measure risk on score scales with different approaches and price out alternatives c) Control design; choose cost effective controls d) Risk management; monitor risks and hazards making adjustment to project
  • 56. Risk Identification  Risks are an everyday part of life, so organisations need a system to identify all those they face. This involves collecting information from a variety of sources: individuals, reports, observation and environmental  assessments. Common methods of collecting data that identify risks include workshops, scenarios, brainstorming and  surveys. These may be linked with consultations with stakeholders, environmental analyses, strategic plans etc.
  • 57. Risk Identification  Risk identification is a key process of Risk assessment. Risk can not measured, prioritized or managed unless identified  Risk identification sets out to identify an organization's exposure to uncertainty, it requires an intimate knowledge of the organization, the market in which it operates,  the legal, social, political and cultural environment in which it exists, as well as the development of a sound understanding of its strategic and operational objectives,  factors critical to its success and the threats and opportunities related to the achievement of these objectives.
  • 58. Approaches to identify risk  Exposure Analysis: Managers put physical, financial, human assets at risk to achieve Org. objectives. • Identification of risks that can effect assets that are critical for any Org. Matrices are created • Exposure analysis is suitable for asset intensive industries like manufacturing and construction industry • STPL Size Type portability and location Approach is used.
  • 59. Risk Identification approaches  Environmental Analysis: the organizations environment constitutes Customer, competitor, economic, Govt Regulations • the identification of environment risks that could effect organization’s operations • PEST -- A high level technique to understand the external environment affecting the industry and some of the specific external factors that may affect the business. It considers Political, Economic, Social and Technological factors and the risks to the business that flow from these. • Suitable for service industry like phone companies
  • 60. PEST
  • 61. Risk Identification approaches Threat Scenarios: specialized risk identification for frauds and disasters • This approach not frequently used like the above two mentioned Because of time and skills required • Its always documented and time specific process and its record must keep secure
  • 62. Risk Identification approaches  Five Forces analysis This technique considers all the forces that influence the company, its industry and its market place. It helps to analyse why a business is successful or not. The five forces are the threat of new entrants, threat of substitute products or services, the bargaining power of suppliers and buyers, the competitors and the intensity of rivalry in the industry.  Facilitated methods (eg, brain storming) have the advantage of drawing upon those experienced in risk assessment, whilst maximising the input of management who should know the business best.
  • 63. Risk Measurement  Assess Risk impact. Once the risks have been identified, some assessment needs to be made of their likely impact. This involves quantifying the risk in some way. We might conduct market surveys, computer simulations, cost-benefit analyses, or apply probabilities, statistical tests or sensitivity analysis. Alternatively, we may rely on subjective judgments.  Mathematicians prefer to measure it in quant through probability but managers measure it on qualitative scale as low medium and high  Risks are the events with some probability of occurring, consequences are results of risk  Risks and its consequences can be measured on three dimensions 1. Risk occurrence 2. Severity of consequences 3. The timing of risk and duration of consequences
  • 65. Risk Measurement methods 1. Probability; its application of probabilities to asset values to calculate loss in numbers  The problem with that approach is some situations are difficult to measure in quant way  Take different scenarios of threats like fire, flood and assume probability of threat its duration, assets at risk and expected loss  But most mangers not prefer probability approach
  • 66. Risk Measurement methods 2. Risk Factors are observed; more presence of risk factors means higher risk;  Complexity  Asset liquidity  Management competence  Control strengths  Three types of risk factors used  Subjective risk factors Integrity of management Extent of rapid changes in process  Objective risk factors Value at risk Employee turn over  Calculated risk factors Distance from office
  • 67. Risk Measurement methods  Weighted matrices: its similar to using risk factors we allocate weights to different components it involve 5 step process 1. Limit risk factors 2. Choose a scale 1-5 3. Evaluate factors and assign a score 4. Develop weight for each risk factors 5. Multiply weight with factor score
  • 68. Case study  The national bank has branches all over the country and each branch is independent in operations  Source of risk  Insider loan activity  Collateral verification  controls  Every loan secured by collateral  Employees loan reported  Each collateral loan full documentation and segregation of authorities  Measure risk and allocate 20 hour budget
  • 69. Case Study Branch Banking 1. Get your scenario? 1. Organization type nature, size, of business goals general/ specific. 2. Source of risk/ categorization/ types of risk , why… explain…. 3. Measure/ mapping/ ranking as medium, high or low/ explain…….. Why? 4. What can be done about it… measures why explain…………..
  • 70. Case Study Branch Banking 1. Get your scenario?  Organization type nature, size, of business goals general/ specific.  Bank, deals in money, large number of customers, Maximum profit / fraud prevention & detection of errors 2. Source of risk/ categorization/ types of risk , why… explain…  Banks are inherited with risks, Risk of fraud, liquidity risk, interest rate risk, reputation risk, branch independent risk of abuse of authority.  Risks identified relate with revenue, how they constituents total revenue profit and risk?  What are the controls there? Chances of failure of controls.  Collateral value decline 3. Measure/ mapping/ ranking as medium, high or low/ explain…….. Why?  Rank the risks with your explanation which you think is comparatively high risk i.e collateral verification 4. What can be done about it… measures why explain…………..  Independent Valuation of collateral  Decline in collateral value,  manual may subject to errors  Setting limits of employee loan with respect of time and amount  Insider loan Approval from H.O, disclosure in F.S  15 hour budget to Collatral verfication
  • 71. Risk Prioritization  Prioritization is also called ranking; purpose of ranking is to put relative effort to the various components of the org. based on risks, place more effort on highest risks  Prioritization of identified risks, thereby enabling organizations to improve on project performance by focusing on high-priority risks.  Risk priority is identified using the probability of occurring, the impact on project objectives if realized, as well as time frame and risk tolerance of the project constraints of scope, schedule, cost and quality.
  • 72. Risk Prioritization – likelihood and impact Likelihood of a risk event occurring  Very High: Is almost certain to occur Slide 72 72  High: Is likely to occur  Medium: Is as likely as not to occur  Low: May occur occasionally  Very Low: Unlikely to occur Risk Impact: Level of damage that can occur when a risk event occurs  Very High: Threatens the success of the project  High: Substantial impact on time, cost or quality  Medium: Notable impact on time, cost or quality  Low: Minor impact on time, cost or quality  Very Low: Negligible impact
  • 73. Methods of prioritization  Absolute ranking; ranked by score in order of magnitude  Relative ranking; ranked as high, medium, low sufficient for general planning purposes  Matrices ranking; components at left and threats at top than rank as H, M ,L
  • 74. Exercise The finance director of xyz has to prepare an assessment of credit risk to report on board. The company has annual credit sales of Rs. 12 Million and credit terms are 60 days.  Irrecoverable debts 1.5% of total credit sales  10 % of Irrecoverable is recovered through legal action  Required  What is credit risk exposure of the company?  What is expected loss each year due to credit risk?
  • 75. Risk Management  Process of acting upon the assessment of risk is called Risk management  A prudent management will take steps to manage the risk  Risk Management includes what can be done with the assessed risks
  • 76. Risk Management  Avoid the Risk: design the process to eliminate particular risks, minimize the risks or change the nature of risks  Control the Risk: introduce procedures to control the process that minimize the consequences and severity of risk occurrence.  Pool Risk  Risk of different transactions pooled together  Diversification  Share or Transfer the Risk: Burden of risk shared ;through contractual arrangements with suppliers, customers, banks and insurance companies.
  • 77. Diversification  Diversification is an other method to control risk  ‘Don’t check depth of water with both legs’  ‘Don’t put all your eggs in one basket’, spread risk across investments  Change is the source of risk; so select different investments which change in opposite to each other, which are negatively correlated;  Investments can be from different ranges as;  Different Biz sectors  week economy to strong economy  One country to other country  Seasonal to non seasonal
  • 78. Project Risk management Begin Proposal Risk Assessment Risk Rieturn higher Risk Management cost higher Higher risk higher Measure Cost of Project Assessment for high Risk Risk Management Risk mang cost & Risk Cost of leaving project Risk return trade off Submit 4 Approval disapp rove Cost of Risk
  • 79. Residual Risk  There is always an amount of risk that left instead of all your management efforts its called residual Risk  If residual risk too high than leave the project if risk not too high than accept it  Risk vs return  Inherent risk, control risk, risk of relying on procedures that can fail to detect
  • 80. Next Risk Management process Risk Assessment Identify the risks Prioritize the risks Measure the risk Manage the risk
  • 81. Benefits of Risk Management  Risk management helps a company avoid cost, disruption and unhappiness.  helps management to decide which risks are worth pursuing, and which should be shunned.  benefits of risk management are not easy to quantify as,we can’t say, two major fires, a burglary and three serious accidents prevented
  • 82. Type of risk Benefits of proactive management a) Marketing risks b) Health & safety risks c) Environmental risks d) Fire risks e) Computer f) Theft and fraud g) Technical h) Product contamination a) Maintain market share b) Avoid worker litigation; reduce insurance premiums c) Avoid litigation from regulatory authorities; reduced premiums d) Avoid loss of production, avoid going out of business; reduced premiums Avoid loss of life or destruction of a building e) risks Prevent inability to invoice, lack of access to information f) Prevent loss of money, assets or concepts, loss of market share g) Avoid being left behind with obsolete manufacturing methods or technologies; avoid production stoppage h) Avoid harming customers and prevent litigation
  • 83. Risk management is growing in importance  Legislation getting tougher  Company directors can be jailed for corporate offences, and fines can be high for health and safety, product liability & finance issues  Insurance is more expensive and more difficult to get as Insurance companies;  putting up premiums For higher risk.  adding more exclusions, to the point where the insurance won’t cover the business  require their clients to actively manage their risks.  can’t pay for loss of reputation
  • 84. Risk management is growing in importance  Customer attitudes:  Customer less likely to accept product failure especially for drugs  Shareholders awareness of risk. information in annual reports about the company’s exposure to risk, direct affect on company’s future profits.  Management attitude • Management has learnt from other’s disaster if want to grow globally they have to be more professional about risk
  • 85. Fraud  Fraud ‘Whit Collar Crime’, cheating, dishonesty, frogery, embezzlement, insider trading, intentional deception.  Fraud definition; ‘fraud is any intentional act or omission designed to deceive others, resulting in the victim suffering a loss and/or the perpetrator achieving the gain’.  Fraud risk assessment;  Inherent fraud risk Business specific Culture specific  Identify three indicators; Incentive/Pressure Opportunity-control weakness Ability to rationalize
  • 86. Fraud Risk management  FRM required where stakeholders have greater expectations and regulators have large penalties, Five principles of FRM; 1. Governance structure 1. Defined and documented policies and procedures 2. Ethical Culture 1. apply while hiring, promoting employees 2. Relationship with customers, suppliers 3. Business strategy and operations 2. Fraud Risk Exposure should be assessed periodically 1. Identify indicators as mentioned in above slide
  • 87. Fraud Risk management 3. Feasible prevention techniques to avoid risk event 3. Strong Controls and Communication to all concerned 4. Design Edit Checks in IS 5. Cameras and Alarms 6. Reconciling accounts 7. Employees training 8. monitoring 4. Detection and Investigation 3. Establish hotlines for complains of stakeholders 4. Audit and Inventory count 5. Investigation by independent and qualified personnel 5. Reporting to 3. BOD, Legal Authorities.
  • 88. Counterparty Risk  The risk to each party of a contract that the counterparty will not live up to its contractual obligations. Counterparty risk as a risk to both parties and should be considered when evaluating a contract.  Counterparty risk is the potential exposure any individual firm bears that the second party to any financial contract will be unable to fulfill its obligations under the contract’s specifications.  Counterparty risk has long been one of the major factors that favor the use of exchange-traded rather than over-the-counter derivatives. In most financial contracts, counterparty risk is also known as "default risk".
  • 89. Counterparty risk Management  The recent market turmoil has reinforced the importance of adequate risk management, including dealing with exposure to counterparties.  For a new product, the back office facilities need to be developed in order to record the trades and to keep track of the counterparties. • Some contracts will require the counterparty party to make collateral payments on being downgraded. Does the value of the collateral also decrease? • Assessment of credit rating that is up to date and accurate?
  • 90. 90 Counterparty risk Management A master agreement reduce counterparty exposure, as it allows netting. For a new product this provides an incentive to standardize the contract terms (if possible) and develop a master agreement. A clearing house concentrates exposure – need only worry about the clearing house.
  • 91. 91 IT risk • Risk Management when applied to information system, this process involves identifying and assessing risks and take appropriate action to manage those risks • Classifying Risks; risk can be categorized as to the achievement of strategic financial and operational objectives • Ineffective system design and testing risk from inefficient operations
  • 92. Political Risk  Political change that alters the probability of achieving business objectives“the risk of a strategic, financial, or personnel loss because of such nonmarket factors as macroeconomic factors (fiscal, monetary, trade, investment, industrial, income), political instability (terrorism, riots, civil war and revolution).”  Seeing negative risk is easier than finding an opportunity
  • 93. Sources of Political Risk  Confiscation or destruction of overseas assets  Discrimination  Restrictions on repatriating cash  Price fixing  Expropriating assets  Restriction on currency conversion  Import quotas  Company structure  Super taxes
  • 94.
  • 95. political risk Management  Pragmatic usage of contingency planning, intellectual property safeguards, risk diversification, and sound exit planning to guard against Risk  Transfer Risk  Borrow locally if foreign investment  Participative management • Share Risk  Insurance  Joint ventures  Negotiate in advance for compensation  Control Risk  Hedging  diversification
  • 96. Financial Risks  Financial risk is a risk of change in a financial condition such as exchange rate interest rate credit rating of a customer.  Types of Financial risk 1. Credit risk 2. Political risk 3. Interest rate risk 4. Currency risk
  • 97. Credit Risk • Credit risk is the risk of non payment or late payment of receivables. • Due to credit sales Credit Risk is always there in business so need to be managed; Risk of default of borrower, nonpayment or late payment Controls; Keep amounts and maturities short Insurance Debt factoring without resource
  • 98. Currency risk  currency risk that arises from possible future movements of in an exchange rate, its two way risk as exchange rate can move either adversely or favorably. Currency risk of three types 1. Transaction Risk: That is risk is associated with buying and selling in foreign currencies, there is danger that at time of transaction and at time of cash flow exchange rate will fluctuate, it will actually effect cash flow of entity. 2. Translation risk: this risk arises when a company has assets or liabilities denominated in foreign currency. The risk is the exchange rate volatility will cause the value of assets to or liabilities to increase resulting looses to the company. 3. No assets/ liabilities or transaction denominated in foreign currency but it may face economic risk as competitors may be in better position due to favorable exchange rates
  • 99. Transaction Risk  A Co. purchases goods on six month credit for 150,000$ , exchange rate was 98 Rs./ 1 $. At time of transaction and expected payment?  Suppose the rate changes dollar strengths and now it is 110 Rs/ 1 $.now expected payment?  How much loss?
  • 100. Transaction Risk Management  Invoice in home currency: transaction can be transferred to customer or supplier if invoice is in home currency  Leading and lagging – making a payment before its due or delaying ; used to hedge against foreign currency fluctuations, this involves changing the timing payments or receivables depending on expected change in exchange rate.  Matching – matching assets and liabilities of the same nature. For example, to hedge against foreign currency movements you would match assets and liabilities denominated in the same currency. Conversely, to protect against movements in interest rates, financing foreign investment with foreign loan.
  • 101. Transaction Risk Management – Internal Hedging  Netting – Receipts and payments are netted to determine the overall exposure which then can be hedged using external techniques  Pooling; a system of managing cash separate bank balances are pooled together to minimise markup and maximize interest earned
  • 102. Interest rate risk:  risk that interest rate changes will affect the financial well-being of an entity. This includes changes in interest rates adversely affecting the value and liquidity of fixed or floating rate exposures. In addition to bond prices, interest rate fluctuations also directly affect stock prices, foreign exchange rates and economic growth.  Interest Rate Effect the cost of borrowing Rise in price of funds will effect its movement Effect PV of future cash flows Controls; Diversification
  • 103. Management  Smoothing – used for interest rate risk management, this involves maintaining a balance between fixed and floating rate debt.  Matching –To protect against movements in interest rates, you would match assets and liabilities having a common interest rate.
  • 104. Management Leading and lagging – used to hedge against foreign currency fluctuations, this involves changing the timing payments or receivables depending on changes in foreign currencies.  Netting – assets and liabilities are netted to determine the overall exposure which then can be hedged using external techniques
  • 105. Management  Manage the risk using external (derivative) hedging techniques such as the use of derivatives (forwards, futures, options, swaps and hybrids of these). This is usually the responsibility of the treasury department.
  • 106. Risk Management Case Studies Presentation 1. Airline 2. Automotive Retail 3. Healthcare 4. Manufacturing 5. Mining 6. Retail 7. Software 8. Wholesale