Introduction to Pathtracker

1. Visual Delivery Manager
Path7 Technologies Pvt Ltd
www.pathtracker.io

2. 
 Path7 Technologies is a Pvt Ltd company
incorporated in April 2016
 Mission: To help businesses instrument field
operations easily so as to achieve maximum
efficiency
 Vision: Become the most preferred mobile
workforce and delivery tracking product for
small and mid-size companies in India and US
by 2018
About us

3. 
PathTracker is a cloud and mobile based platform
which helps companies:
Introduction
 Manage field workforce real time
 Manage customer requests
 Requests tracking and three way
communication between operational
managers, field agent and customers
 Data driven operational analysis and
reporting

4.  Add pick up or delivery request/service
task
 Filter and Search through orders
 Map based Visual order planner with
colour coding to indicate different
stages of each order
 Cluster requests based on location
 Notification on each stage of order
processing(picked up/delivered/…)
 Prioritization of incomplete orders
Customer Requests
Management

5.  Dashboard view with agent status
(active/offline), Location update
and time, Current Assignments
and map view
 Assign orders, receive notifications
on agent status
 Path Tracking for each agent
(complete travel history available
for 30 days with archive feature)
 Download detailed reports for
each team
Field Agent
Management

6.  SMS and email notifications with request
details, date/time of service
 When request is in process, tracking link
sent on registered phone number with
order details, Agent details, ETA
 Provision to chat with operational
manager and field agent to add any
special instructions or to share feedback
pertaining to the service
Customer Notifications

7.  View all current Assignments
 View details of each assignment
including date/time, type of assignment,
location, any special instructions etc
 Navigation instructions for a particular
assignment
 Provision to accept/reject assignments
 Automatic status and location update
sent to management application
 Provision to send and receive notes to
operation manager and customer
 Alerts on new assignments/messages
Field Agent Mobile App

8. Analytics &
Dashboards
 Dashboards, Charts, and Graphs help you
analyse your delivery and field
operations
 Main and Hourly dashboards for
monitoring key metrics
 Monitor order statuses, order per agent,
time elapsed since order placed, total
open orders per hour, open vs closed
orders
 Field Agent and Request Management
reports

9. Value Propositions
 Dashboards to effectively manage customer
requests and field agents
 Group and plan using our visual order
planner
 Notifications and alerts for important events
 Continuously improving request grouping
and assignment algorithms
 Machine learning enabled system
 Analytics and reports to help you optimise
your field operations
 Monitor important metrics such as SLA
breaching open requests, closed request
rate, asset performance
 Easy integration with third party tools

10. Installation/
Setup
 Management dashboard can be accessed
from any PC/tablet/mobile with internet
access using a browser
 Management app available for Android
phones and Apple iphones
 Field Agents require an android phone
running android kit-kat version or above
 Field Agent app can be installed on android
phones directly from google playstore
 Field Agent can do a one time sign-in using
the login credentials received through
sms/email
 A 200MB monthly 2G/3G mobile internet
pack is required on the Field agent mobile
phones for real time tracking

11.  For demo or any queries
related to the product or
pricing, reach out to us at
support@pathtracker.io
or
 Call us at +91-99861 24851,
+91-74112 52056
 Sign up for one month free
trial at www.pathtracker.io
Sign up!