Rachel Long has over 15 years of experience working in various medical settings including as a certified medical assistant, patient care technician, lab tech, and medical receptionist. She has a diploma in medical assisting and phlebotomy from Education America in Garland, Texas. Her resume highlights her experience at multiple clinics and hospitals where she has performed duties like vital sign collection, injections, EKGs, specimen collection, and front office tasks.

1. Rachel Long, NRCMA
4317 Shepherd Lane #1306
Balch Springs, TX 75180
(214)440-8904
rachellong1973@yahoo.com
Professional Experience:
11/2016-current
Minimally Invasive Spine Institute- CN staffing (PRN CONTRACT)
Certified Medical Assistant
07/2016- 09/2016
Aim for Wellness- CN staffing (contract)
Certified Medical Assistant
10/15/2016- 09/29/2016 (direct hire full time)
Dollar General Store
Key Holder/Assistant Retail Manager
06/15/2015- 03/24/2016
Methodist Urgent Care- (direct hire Full time)- Richardson, Texas
Patient Service Representative (PSR)
My job duties made me responsible for various types of Urgent Care patient check
in/checkouts, which included Workman’s Comp insurance check in/checkouts as well as DOT
and NON DOT check-in/check-outs. My responsibilities also included the gathering of all vital
necessary data for the proper filing of a Workman’s comp insurance claims. My work shifts also
involved daily opening and closing of the clinic and collecting many types of insurance co-pays,
co-insurances, high deductibles, Medicare payments and going to the bank daily.
09/2014 – 03/15/2015
Medix Staffing-HTPN LAB- (contract)

2. Lab Tech 1- specimen processor for Hematology and Chemistry department
06/2/14- 07/17/14
Essential staffing- (contract part time)
Medical Assistant Receptionist/Front Office Float
Patient Check out and Workman’s Comp information Receptionist/Medical Assistant
 Roomed patients
 Assisted physician with patient’s visits/exams
 Phone in refills
 Prepared charts for Rehab patients and Workman’s Comp patients
 Scheduled/answer phones
 Prepared new patient consults and Workman’s Compensation files
10/15/2012 – 12/26/2013
Fresenius Medical Care- (direct hire full time)
Patient Care Technician for Dialysis
 Inserted patient’s needles to prepare them for their hemo-dialysis treatments that
would run over the course of 3-4 hours long.
 Recorded patient’s vitals every 30 minutes.
 Returned patient’s blood and wrap their site by applying a pressure bandage and
prepared them for discharge.
06/1999- 2008
Medical Professionals Temp Agency- (Various Contracts)
Assistant/Phlebotomist/Medical Receptionist
 accepted various types of work assignments in a variety of medical offices and
specialties including labs.
 Medical Front Office Receptionist Scheduling
 Payment posting
Medical Professionals- (contract)
Texas Oncology Mesquite, Texas
Phlebotomist
 Lab duties included venipunture blood collections and capillary blood collections as well
as other specimen collections.

3.  assisted in IV insertions in the infusion area and CT/PET Scan area to prepare patient for
procedures.
2008
Medical Professionals – (contract)
CPL Labatories
 Checked patients in and gathered patient demographics and insurance information
 Collected blood samples, urine samples, labeled specimens from other doctors like
swabs and pap smears and other specimens.
 centrifuged blood samples and separated cells from various types of samples obtained
by patient.
 Prepared frozen specimens from refrigerated specimens for transport to the lab for
processing.
Education:
Education America - Garland, Texas (Dallas Campus)
Nationally Registered Certified Medical assistant/Phlebotomist
Diploma in Medical Assisting/Phlebotomy
2001 I.D. #20679-544759090701
Clinical Skills:
 EKGs
 Urinalysis
 Vision Screenings
 Prepare Exam Trays
 OSHA Compliance/HIPPA Certified
 Autoclaving
 Surgical Scrub/techniques
 Drug Calculations
 Injections
 Suture Removal
 ENS/TENS Unit First Aid
Computer skills/Administrative skills:
 AllScripts PM

4.  E-Clinical EMR
 E-Processing for credit cards
 EMR chart scanning
 Kronos Time keeping
 Harvest/Orchard
 Centricity
 Microsoft Word
 ICD-9/ICD-10 coding
 Billing
 Bookkeeping/payment collections/posting/balancing & closing
 Telephone techniques
 Data entry
 Scheduling
 Medical Records
 Inventory
 Insurance Verifications, Referrals, Prior Authorizations
 Refills