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Creating Design and Content
                             that Sells


                                        Presented by:
                                         Rachel Gold



© 2012 Ingenuity Marketing Group, LLC
Rachel Gold
 Words/ Online/ Creation


                                        •   MFA in Writing
                                        •   Communications Consultant for
                                            Ingenuity Marketing Group
                                        •   Former journalist
                                        •   Published author
                                        •   Marketing and PR since 1999
                                        •   Social Media pragmatist
                                        •   Winner of multiple awards for
                                            marketing content
                                        •   Brand strategist who excels at listening
                                            for key differentiators




© 2012 Ingenuity Marketing Group, LLC
Ingenuity Marketing Group focuses exclusively on the people of
               professional services. We help them clarify and deliver their value through
               marketing strategy, public relations, training and coaching.

               Get clear. Be brilliant. Drive opportunity.

               Our services connect you to the right prospects, the right media and the right
               talent. Whether you need an elegant, persuasive website, compelling brochures
               and direct mail, or a program to build a rainmaking culture, we deliver the
               ideas, content and design that communicates you – brilliantly.




© 2012 Ingenuity Marketing Group, LLC
Captivate or Kill?


                            “Companies of all sizes consider us their
                          trusted advisors, relying on us to help them
                        grow beyond their expectations. Through a full
                        menu of professional services, and our 70 plus
                        years of experience and knowledge, we can do
                             the same for you! Our services include
                             corporate tax consulting and more…”

                                        —from an actual accounting site


© 2012 Ingenuity Marketing Group, LLC
Do you remember this story?




© 2012 Ingenuity Marketing Group, LLC
Great Content and Design


               Why bother?
               • Increasingly crowded world
               • Short attention spans
               • Smarter competition




© 2012 Ingenuity Marketing Group, LLC
Does it have an impact?


               Brand leaders realize higher fees:
               •   Highest-level professionals (CEO, Principal): 20% higher
               •   Upper-level professionals (VP, New Partner): 11% higher
               •   Advanced-level professionals (Directors): 29% higher
               •   Mid-level professionals (Managers, Post-MBA): 20%
               higher
               •   Entry-level professionals (Associates): 35% higher




© 2012 Ingenuity Marketing Group, LLC
Does it have an impact?


               Results from tests of direct mail campaigns:
               • High quality color generated 33% more response
               • High quality color plus high quality paper generated 48%
               more response
               • A well-designed headline and graphic outperformed a
               flashy, overly-bright design by 55%




© 2012 Ingenuity Marketing Group, LLC
Does it have an impact?


               Prospects are both logical and emotional:
               • They’re looking for whether you can perform the service
               the need
               • And they need to know if your firm is a match for their
               values




© 2012 Ingenuity Marketing Group, LLC
Logical and Emotional


               Bad content can still answer logical questions; bad design
               gives you nothing.

               Good content with good design influences both sides of
               your prospect’s brain.




© 2012 Ingenuity Marketing Group, LLC
During the buying cycle


               Awareness: design and content create an impression

               Consideration: clear content helps your firm make it into
               the final few

               Decision-making: emotional content and great design
               make you stand out from the pack




© 2012 Ingenuity Marketing Group, LLC
The dating game

               Which of these business cards would you want to go out
                to dinner with?




© 2012 Ingenuity Marketing Group, LLC
Principles of great design



                    Emphasis            Balance
                    Simplicity          Movement
                    Contrast            Repetition and rhythm
                    Proportion          Space
                                        Unity




© 2012 Ingenuity Marketing Group, LLC
Elements of sticky ideas


               Unexpected/surprising
               Authentic/core
               Stories
               Concrete detail
               Credible
               Emotional




© 2012 Ingenuity Marketing Group, LLC
Advertisement

               Surprise, Story, Emotion




© 2012 Ingenuity Marketing Group, LLC
Holiday Card




             Inside Flap                Back   Front




© 2012 Ingenuity Marketing Group, LLC
Holiday Card




                                        Inside




© 2012 Ingenuity Marketing Group, LLC
Brochure




© 2012 Ingenuity Marketing Group, LLC
Website




© 2012 Ingenuity Marketing Group, LLC
Website
               Core, Concrete Detail, Space, Emphasis




© 2012 Ingenuity Marketing Group, LLC
Educational Tools




               InGenius Review: our free
               bimonthly newsletter
               about professional service
               marketing.

               Available via email and
               from our website.




© 2012 Ingenuity Marketing Group, LLC
Thank You




               Rachel Gold: rachel@ingenuitymarketing.com

               www.ingenuitymarketing.com




© 2012 Ingenuity Marketing Group, LLC

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Creating Design and Content that Sells

  • 1. Creating Design and Content that Sells Presented by: Rachel Gold © 2012 Ingenuity Marketing Group, LLC
  • 2. Rachel Gold Words/ Online/ Creation • MFA in Writing • Communications Consultant for Ingenuity Marketing Group • Former journalist • Published author • Marketing and PR since 1999 • Social Media pragmatist • Winner of multiple awards for marketing content • Brand strategist who excels at listening for key differentiators © 2012 Ingenuity Marketing Group, LLC
  • 3. Ingenuity Marketing Group focuses exclusively on the people of professional services. We help them clarify and deliver their value through marketing strategy, public relations, training and coaching. Get clear. Be brilliant. Drive opportunity. Our services connect you to the right prospects, the right media and the right talent. Whether you need an elegant, persuasive website, compelling brochures and direct mail, or a program to build a rainmaking culture, we deliver the ideas, content and design that communicates you – brilliantly. © 2012 Ingenuity Marketing Group, LLC
  • 4. Captivate or Kill? “Companies of all sizes consider us their trusted advisors, relying on us to help them grow beyond their expectations. Through a full menu of professional services, and our 70 plus years of experience and knowledge, we can do the same for you! Our services include corporate tax consulting and more…” —from an actual accounting site © 2012 Ingenuity Marketing Group, LLC
  • 5. Do you remember this story? © 2012 Ingenuity Marketing Group, LLC
  • 6. Great Content and Design Why bother? • Increasingly crowded world • Short attention spans • Smarter competition © 2012 Ingenuity Marketing Group, LLC
  • 7. Does it have an impact? Brand leaders realize higher fees: •   Highest-level professionals (CEO, Principal): 20% higher •   Upper-level professionals (VP, New Partner): 11% higher •   Advanced-level professionals (Directors): 29% higher •   Mid-level professionals (Managers, Post-MBA): 20% higher •   Entry-level professionals (Associates): 35% higher © 2012 Ingenuity Marketing Group, LLC
  • 8. Does it have an impact? Results from tests of direct mail campaigns: • High quality color generated 33% more response • High quality color plus high quality paper generated 48% more response • A well-designed headline and graphic outperformed a flashy, overly-bright design by 55% © 2012 Ingenuity Marketing Group, LLC
  • 9. Does it have an impact? Prospects are both logical and emotional: • They’re looking for whether you can perform the service the need • And they need to know if your firm is a match for their values © 2012 Ingenuity Marketing Group, LLC
  • 10. Logical and Emotional Bad content can still answer logical questions; bad design gives you nothing. Good content with good design influences both sides of your prospect’s brain. © 2012 Ingenuity Marketing Group, LLC
  • 11. During the buying cycle Awareness: design and content create an impression Consideration: clear content helps your firm make it into the final few Decision-making: emotional content and great design make you stand out from the pack © 2012 Ingenuity Marketing Group, LLC
  • 12. The dating game Which of these business cards would you want to go out to dinner with? © 2012 Ingenuity Marketing Group, LLC
  • 13. Principles of great design Emphasis Balance Simplicity Movement Contrast Repetition and rhythm Proportion Space Unity © 2012 Ingenuity Marketing Group, LLC
  • 14. Elements of sticky ideas Unexpected/surprising Authentic/core Stories Concrete detail Credible Emotional © 2012 Ingenuity Marketing Group, LLC
  • 15. Advertisement Surprise, Story, Emotion © 2012 Ingenuity Marketing Group, LLC
  • 16. Holiday Card Inside Flap Back Front © 2012 Ingenuity Marketing Group, LLC
  • 17. Holiday Card Inside © 2012 Ingenuity Marketing Group, LLC
  • 18. Brochure © 2012 Ingenuity Marketing Group, LLC
  • 19. Website © 2012 Ingenuity Marketing Group, LLC
  • 20. Website Core, Concrete Detail, Space, Emphasis © 2012 Ingenuity Marketing Group, LLC
  • 21. Educational Tools InGenius Review: our free bimonthly newsletter about professional service marketing. Available via email and from our website. © 2012 Ingenuity Marketing Group, LLC
  • 22. Thank You Rachel Gold: rachel@ingenuitymarketing.com www.ingenuitymarketing.com © 2012 Ingenuity Marketing Group, LLC