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323, JP Nagar, 5th Phase
14th main, 16th cross. Near Kids Home
[Bengaluru- 560078]
[+917760976311]
[+919900092216]
[rudra2875@gmail.com]
RUDRAGOUDA R. AWARADI
OBJECTIVE To constantly challenge my potential to enhance my professional knowledge and expertise through day to
day working experiences and through various course of learning in an organization where I can utilize my
skills and grow my career Objective
Summary of Qualifications
 Over 15 years experience.
 Able to work as a role model in submitting with managerial uniform code.
 Knowledge of pre openings as opened 6 properties successfully.
 Huge knowledge of secure practice in utilization of the electrical cleaning equipments.
 Proven ability to effectively interact with people of diverse socioeconomic, cultural, disability, and
ethnic backgrounds.
 Service oriented style with professional presentations skills.
 Effective written and verbal communication skills.
 Excellent organizational, interpersonal and administrative skills.
 Talented and competent Rooms division Manager with vast background directing and organizing
Rooms division processes and employees of Rooms division department; synchronizing between
Rooms division teams to examine allotted areas to make sure standards are met.
 Proficient in Microsoft Word, Excel, Access, Opera, Micros, MC. PowerPoint, Internet
SKILLS &
ABILITIES
Superior ability to effectively interact with people of diverse socioeconomic, cultural,
disability, and ethnic backgrounds. I possess clear concise written and verbal
communication skills in my native tongue and the English language. Excellent
organizational, interpersonal and administrative skills. Strong ability to coach and counselSOCIAL SKILLS AND
COMPETENCES
ORGANIZATIONAL
SKILLS AND
employees to reflect service standards and procedures. Skilled at teaching, supervising,
and mentoring multilingual and multicultural staff.
Capable of purchasing linens and housekeeping supplies. Capable of working closely with
vendors to assure proper pricing, delivery, and maintenance. Skilled at Insuring proper
staffing levels for customer service goals. Experience with effective check-in and checkout
turndown service, special needs of VIP Guests, foreign dignitaries, etc.
EXPERIENCE ROOMS DIVISION MANAGER, IBIS HOTEL] ACCOR HOTELS (PRE OPENING)
[APRIL 2011 – TO TILL DATE]
185 Rooms with 2 Meeting rooms, Restaurant, Bar, PDR, Business center.
 Assisting the General Manager in meeting the strategic goals of the establishment.
 Officiate as General Manager during his absence.
 ISO 9001 & 14001 Audit champion for the hotel. Responsible to ensure
that Compliance with all the standards.
 Hygiene, HSE & Quality Audit champion for the hotel. Responsible to ensure that whole property is hotel
is compliant according to standards.
 Implement and maintain training systems to ensure that associates have the framework and skills to
perform their jobs efficiently and effectively.
 Ensure that hotel rules & regulation are followed.
 Ensure that hotel policy & procedure are observed.
 Relevant information received is passing down to staff.
 Unity and cooperation carry out.
 Staffs know what he/she has to do and performance is up to the highest standard.
 Briefing, training and development process is done regularly and efficiently for Rooms Division.
 Established standards and processes for Rooms division employees work, and planned work timetables
to make sure satisfactory service
 Taking round on the floors & public area etc.
 Making yearly budget for Rooms Division.
 Coordinating with the project team on handover of the hotel.
 Liaison with the consultant on licenses to operate the hotel.
 Update on critical path on weekly basis and send to GM for his reference.
 Making SOP
Achievements
 Setting up the Rooms Division department
 Coordinating with regional head office for all department operation acquires ( OS & E )
 Champion for the Planet 21, IMS Implementation.
 Certified internal auditor of ISO 9001, & 14001.
[EXECUTIVE HOUSEKEEPER, ITC FORTUNE SELECT TRINITY BANGALORE]
Page 2
[Mar 2010 – Mar 2011]
143 Rooms with 2 Banquet halls, Restaurant, Bar, Business center. Health Club,
Swimming pool, In house laundry, 6 horticulture area.
 Established standards and processes for housekeeping employees work, and planned work timetables
to make sure satisfactory service
 Established and implemented operational procedures for the Housekeeping Department
 Plan and co-ordinate the activities of housekeeping supervisors, Executives And their crews
 Co-ordinate the inspection of assigned areas to ensure that health Regulations, safety standards and
departmental policies are being met.
Detailed study and analysis & proposal pertaining to the Equipment requirement, selection & procurement
for the upkeep & maintenance of the property, done. Inventory maintained.
Arranged for maintenance and repair of equipment and machinery
 Hired trained and supervise Housekeeping staff.
Co-ordination with H.R. in terms of providing up dated manpower requirement time to time & staff
movement and action taken on it.
Considering the fact that Training plays an important role for the development of an organization.
Performa made and implemented
 Budget – Capital & operational prepared.
Maintained discipline and streamline the department
Restructured the Linen cum Uniform room
Worked on Existing Uniform requirement & new introduced, arranged & issued to tourism.
Proper physical inventory, discarding on monthly basis, as process.
Improvised ‘Grooming’ standard, Awareness developed.
Extra cleaning schedule made, and following it up. So that Dark/hidden area should not be ignored.
Maintaining a proper coordination and co-operation with Maintenance Dept. for the smooth functioning.
Staffing controlled, system and procedure made. Code and conduct briefed to the team and following it up.
Check list is been introduced for the Executive/In charge for all the areas. So that not even a single corner
is left unattained. This is on process.
Introduced Daily ‘Report’ so that we can have a track on daily work flow.
Maintaining proper coordination with Pest control and Agro. Dept. Cross checking, guiding and helping
hand with them.
Handling guest complaints, taking feedback and action taking on it.
‘Spit bins’ introduced for public area.
Placement standard improvised. To maintain the Uniformity and cleanliness.
Time and Motion study done for all the area,
Amenity record for all the area’s with location-prepared.
K.R.A. given to the Executive’s and Supervisor’s.
Schedule for Pest control prepared & implemented.
Proposal of New Uniform room, Lockers etc. prepared and produced to GM & MD. Comparative study of
the equipments against area and flooring / sft, prepared.
Training and Appraisal followed as a continuous process for all the staff.
Staff Appreciation process established implemented and developed – Motivation.
[EXECUTIVE HOUSEKEEPER, ROYAL ORCHID BANGALORE]
[September 2008 to Feb 2010]
Page 3
[ASSIT EHK - EXECUTIVE HOUSEKEEPER, COUNTRY INN & SUITES BY CARLSON JAIPUR]
PRE OPENINGS : CIS ( Country inn & suites ) Jaipur, CIS Jalandar, CIS Ludhiyana,
[September 2004 to September 2008]
 Being a Pre-Opening lead, Established and set the department, Hotel and its function as per the
standard required by Carlson hotel Worldwide.
 Strategic planning & action for the requirements.
 Active participation on vendor sourcing and uniform, bed/bath linen, toiletries, amenities selection.
 Preparation of critical path and action plan for the department
 Vendor management-partially sourcing, selection, liasioning.
 Re-structuring and modification of SOP as per our Hotel.
 Snagging and re-snagging of the property before taking over.
 Preparing team to face the challenge/situations & Training on SOP, team scheduling.
 Developed the cleaning schedule of each area.
 Started PPM/Super room concept mandatory.
 Participation on new introduce and process note.
 Establishing minibar for the guest room, maintaining 3 pars on basis with the proper inventory.
 Prepared/set the Duty and responsibilities for the Executive, supervisors and Associates.
 KRA setting for the team. (By giving them authority so that one can assess their productivity)
 Setting up and beautifying the public area and making the standard for the same.
 Inventory control – Asset/bed linen, Bath linen/Mini bar.
 Promoted an atmosphere that insures customer and associate satisfaction.
 Reduced room cleaning time by 30%, while maintaining high standards, by introducing the use of new
cleaning routine.
 Prepared the Operational budget for the rest of the month of financial year.
 Started Colleague recommendation and idea generation as collective Team activity for motivation &
recognition.
[EXECUTIVE HOUSEKEEPER, QUALITY INN CENTURION PUNE] PRE - OPENING
[Feb 2004 to September 2004]
[EXECUTIVE HOUSEKEEPER, THE PLAZA, NASHIK]
[Sep. 2001 to Feb 2004]
[H/K SUPERVISOR TO H/K EXCUTIVE, SUN-N-SAND, SHIRDI ] PRE - OPENING
[Apr. 98 to Sept 2001]
[H/K SUPERVISOR , GOKAK RESORT, GOKAK] PRE - OPENING
[May 97 to Feb. 98]
EDUCATION B.H.M. (Bachelor of Hotel Management) in 1997 from KLE (S. Nijialingappa College, Bangalore ]
Page 4
COMMUNICATIO
N
N English, Hindi, and Kannada & Marathi
LEADERSHIP Focused & enthusiastic with a Positive attitude towards team members and work, result oriented, good
learner, Able to handle situations at stress, Responsible, good speed & hard Working.
REFERENCES As Requested
Page 5
COMMUNICATIO
N
N English, Hindi, and Kannada & Marathi
LEADERSHIP Focused & enthusiastic with a Positive attitude towards team members and work, result oriented, good
learner, Able to handle situations at stress, Responsible, good speed & hard Working.
REFERENCES As Requested
Page 5

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Experienced Rooms Division Manager resume

  • 1. 323, JP Nagar, 5th Phase 14th main, 16th cross. Near Kids Home [Bengaluru- 560078] [+917760976311] [+919900092216] [rudra2875@gmail.com] RUDRAGOUDA R. AWARADI OBJECTIVE To constantly challenge my potential to enhance my professional knowledge and expertise through day to day working experiences and through various course of learning in an organization where I can utilize my skills and grow my career Objective Summary of Qualifications  Over 15 years experience.  Able to work as a role model in submitting with managerial uniform code.  Knowledge of pre openings as opened 6 properties successfully.  Huge knowledge of secure practice in utilization of the electrical cleaning equipments.  Proven ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.  Service oriented style with professional presentations skills.  Effective written and verbal communication skills.  Excellent organizational, interpersonal and administrative skills.  Talented and competent Rooms division Manager with vast background directing and organizing Rooms division processes and employees of Rooms division department; synchronizing between Rooms division teams to examine allotted areas to make sure standards are met.  Proficient in Microsoft Word, Excel, Access, Opera, Micros, MC. PowerPoint, Internet SKILLS & ABILITIES Superior ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds. I possess clear concise written and verbal communication skills in my native tongue and the English language. Excellent organizational, interpersonal and administrative skills. Strong ability to coach and counselSOCIAL SKILLS AND COMPETENCES ORGANIZATIONAL SKILLS AND
  • 2. employees to reflect service standards and procedures. Skilled at teaching, supervising, and mentoring multilingual and multicultural staff. Capable of purchasing linens and housekeeping supplies. Capable of working closely with vendors to assure proper pricing, delivery, and maintenance. Skilled at Insuring proper staffing levels for customer service goals. Experience with effective check-in and checkout turndown service, special needs of VIP Guests, foreign dignitaries, etc. EXPERIENCE ROOMS DIVISION MANAGER, IBIS HOTEL] ACCOR HOTELS (PRE OPENING) [APRIL 2011 – TO TILL DATE] 185 Rooms with 2 Meeting rooms, Restaurant, Bar, PDR, Business center.  Assisting the General Manager in meeting the strategic goals of the establishment.  Officiate as General Manager during his absence.  ISO 9001 & 14001 Audit champion for the hotel. Responsible to ensure that Compliance with all the standards.  Hygiene, HSE & Quality Audit champion for the hotel. Responsible to ensure that whole property is hotel is compliant according to standards.  Implement and maintain training systems to ensure that associates have the framework and skills to perform their jobs efficiently and effectively.  Ensure that hotel rules & regulation are followed.  Ensure that hotel policy & procedure are observed.  Relevant information received is passing down to staff.  Unity and cooperation carry out.  Staffs know what he/she has to do and performance is up to the highest standard.  Briefing, training and development process is done regularly and efficiently for Rooms Division.  Established standards and processes for Rooms division employees work, and planned work timetables to make sure satisfactory service  Taking round on the floors & public area etc.  Making yearly budget for Rooms Division.  Coordinating with the project team on handover of the hotel.  Liaison with the consultant on licenses to operate the hotel.  Update on critical path on weekly basis and send to GM for his reference.  Making SOP Achievements  Setting up the Rooms Division department  Coordinating with regional head office for all department operation acquires ( OS & E )  Champion for the Planet 21, IMS Implementation.  Certified internal auditor of ISO 9001, & 14001. [EXECUTIVE HOUSEKEEPER, ITC FORTUNE SELECT TRINITY BANGALORE] Page 2
  • 3. [Mar 2010 – Mar 2011] 143 Rooms with 2 Banquet halls, Restaurant, Bar, Business center. Health Club, Swimming pool, In house laundry, 6 horticulture area.  Established standards and processes for housekeeping employees work, and planned work timetables to make sure satisfactory service  Established and implemented operational procedures for the Housekeeping Department  Plan and co-ordinate the activities of housekeeping supervisors, Executives And their crews  Co-ordinate the inspection of assigned areas to ensure that health Regulations, safety standards and departmental policies are being met. Detailed study and analysis & proposal pertaining to the Equipment requirement, selection & procurement for the upkeep & maintenance of the property, done. Inventory maintained. Arranged for maintenance and repair of equipment and machinery  Hired trained and supervise Housekeeping staff. Co-ordination with H.R. in terms of providing up dated manpower requirement time to time & staff movement and action taken on it. Considering the fact that Training plays an important role for the development of an organization. Performa made and implemented  Budget – Capital & operational prepared. Maintained discipline and streamline the department Restructured the Linen cum Uniform room Worked on Existing Uniform requirement & new introduced, arranged & issued to tourism. Proper physical inventory, discarding on monthly basis, as process. Improvised ‘Grooming’ standard, Awareness developed. Extra cleaning schedule made, and following it up. So that Dark/hidden area should not be ignored. Maintaining a proper coordination and co-operation with Maintenance Dept. for the smooth functioning. Staffing controlled, system and procedure made. Code and conduct briefed to the team and following it up. Check list is been introduced for the Executive/In charge for all the areas. So that not even a single corner is left unattained. This is on process. Introduced Daily ‘Report’ so that we can have a track on daily work flow. Maintaining proper coordination with Pest control and Agro. Dept. Cross checking, guiding and helping hand with them. Handling guest complaints, taking feedback and action taking on it. ‘Spit bins’ introduced for public area. Placement standard improvised. To maintain the Uniformity and cleanliness. Time and Motion study done for all the area, Amenity record for all the area’s with location-prepared. K.R.A. given to the Executive’s and Supervisor’s. Schedule for Pest control prepared & implemented. Proposal of New Uniform room, Lockers etc. prepared and produced to GM & MD. Comparative study of the equipments against area and flooring / sft, prepared. Training and Appraisal followed as a continuous process for all the staff. Staff Appreciation process established implemented and developed – Motivation. [EXECUTIVE HOUSEKEEPER, ROYAL ORCHID BANGALORE] [September 2008 to Feb 2010] Page 3
  • 4. [ASSIT EHK - EXECUTIVE HOUSEKEEPER, COUNTRY INN & SUITES BY CARLSON JAIPUR] PRE OPENINGS : CIS ( Country inn & suites ) Jaipur, CIS Jalandar, CIS Ludhiyana, [September 2004 to September 2008]  Being a Pre-Opening lead, Established and set the department, Hotel and its function as per the standard required by Carlson hotel Worldwide.  Strategic planning & action for the requirements.  Active participation on vendor sourcing and uniform, bed/bath linen, toiletries, amenities selection.  Preparation of critical path and action plan for the department  Vendor management-partially sourcing, selection, liasioning.  Re-structuring and modification of SOP as per our Hotel.  Snagging and re-snagging of the property before taking over.  Preparing team to face the challenge/situations & Training on SOP, team scheduling.  Developed the cleaning schedule of each area.  Started PPM/Super room concept mandatory.  Participation on new introduce and process note.  Establishing minibar for the guest room, maintaining 3 pars on basis with the proper inventory.  Prepared/set the Duty and responsibilities for the Executive, supervisors and Associates.  KRA setting for the team. (By giving them authority so that one can assess their productivity)  Setting up and beautifying the public area and making the standard for the same.  Inventory control – Asset/bed linen, Bath linen/Mini bar.  Promoted an atmosphere that insures customer and associate satisfaction.  Reduced room cleaning time by 30%, while maintaining high standards, by introducing the use of new cleaning routine.  Prepared the Operational budget for the rest of the month of financial year.  Started Colleague recommendation and idea generation as collective Team activity for motivation & recognition. [EXECUTIVE HOUSEKEEPER, QUALITY INN CENTURION PUNE] PRE - OPENING [Feb 2004 to September 2004] [EXECUTIVE HOUSEKEEPER, THE PLAZA, NASHIK] [Sep. 2001 to Feb 2004] [H/K SUPERVISOR TO H/K EXCUTIVE, SUN-N-SAND, SHIRDI ] PRE - OPENING [Apr. 98 to Sept 2001] [H/K SUPERVISOR , GOKAK RESORT, GOKAK] PRE - OPENING [May 97 to Feb. 98] EDUCATION B.H.M. (Bachelor of Hotel Management) in 1997 from KLE (S. Nijialingappa College, Bangalore ] Page 4
  • 5. COMMUNICATIO N N English, Hindi, and Kannada & Marathi LEADERSHIP Focused & enthusiastic with a Positive attitude towards team members and work, result oriented, good learner, Able to handle situations at stress, Responsible, good speed & hard Working. REFERENCES As Requested Page 5
  • 6. COMMUNICATIO N N English, Hindi, and Kannada & Marathi LEADERSHIP Focused & enthusiastic with a Positive attitude towards team members and work, result oriented, good learner, Able to handle situations at stress, Responsible, good speed & hard Working. REFERENCES As Requested Page 5