BEST_ENG_Profile2015

Business Engineers Specialized in Technologies
contact-us@bestresourcecr.com www.bestresourcecr.com (506) 4700 – 6905 Costa Rica
Customized Application
Development
IT TrainingInfra & Databases
Support
Web & Mobile
Development

Our CEO
“Every professional is born in college, but business skills such as teamwork, accurate coordination, ownership
sense, and customer care & negotiations are forged through experience. It is precisely there, where a select
few make use of innovative ideas, estimation models, and a sense of responsibility towards the customer learnt
from other senior colleagues who apply these valuable lessons on a daily way.
Therefore, a Consultant or Expert is a professional that through time has acquired many ideas and techniques from
the top talent with whom they worked with for countless hours tackling the many challenges in applying technology
to solve real-world problems.
At BEST RESOURCE, every team member contributes with their experience to our client’s success and that is why
they are our main asset in all of our projects. This is our Top Product, the product that we want to give to you"
Edward R. Novillo Espín
Development
Support
Web & Mobile
Development

The BEST choice to get RESOURCES you need

¿Who are we?
BEST RESOURCE is a Costa Rican Company founded by an experienced group of professionals offering
Consulting Services, Software Development and Technology Support under a model of Coordination, Teamwork
and constant follow-up, with a group of engineers who take pride in every aspect of their work, so the final results
are easily measurables by our clients in every Project assigned
Our main goal is to become your main ally to solve your business technology needs, always on time and on
budget. The experience of our founders and leaders gives us confidence to create a synergy between your
Employees, our Consultants, and Technology Specialists Team we carefully assign to your projects. Experience
has taught us that proper interaction among these elements is vital to success of any project. Defining clear
milestones and proper follow-up procedures allow us to guarantee a high degree of satisfaction towards reaching
your goals.
Allow us to demonstrate that Outsourcing, OutTasking and Software Management are viable options as long as
they are carried out by experienced people with both the technical and administrative know-how to back the
professional team that will fulfill your requirements and needs
Let’s make an appointment and talk about it.
Development
Support
Web & Mobile
Development

Our Vision
Our Mision
To become the leading company dedicated to design, development and support of technological solutions, and to
be recognized not only by our technical capacity, innovative ideas, and practical solutions, but also for the human
quality and high standards that distinguish our group of professionals
To cooperate directly with our client’s IT departments in order to implement improvements or solutions to help
them achieve their present and future institutional goals, through analysis, design, coding and support services.
Our Experience
Having successfully completed varied projects in different countries with different cultures and giving remote
support to customers in other continents has allowed the founders of BEST RESOURCE S.A. to accumulate a
wealth of knowledge and experience in business processes, development models, technological tools, and
effective customer and user interaction. This is what we offer to our team and our customers.
Having worked with many different technology professionals and companies has reflected in many of our own
company policies, rules, and goals.
Our experience on different core business, such as Banking, Health, Education, and Production, along with our
experience with upgrades or migrations to other technological platforms allow us to assure you that we have
everything you need to be your ally when defining solutions for all your business needs.
Development
Support
Web & Mobile
Development

In-House & Nearshore
IT Services
Off–the-shelf applications often do not suit the full needs of a company, but if you
provide us with a clear list of requirements and goals, BEST RESOURCE can design
and build that specific custom application that you are looking for
Periodic revisions, quality control, on-site development and training of key-personnel
are only some parts of every one of our projects.
If your company is seeking to expand internationally or establish remote locations with
private networks and centralized information with easy access, your main tool should be
a transactional web application accessible even from mobile devices.
Transactional website development, dynamic content, multiple-language support, and
website statistics are some of the benefits that BEST RESOURCE can put just one click
away for you, your partners, and your clients.
We provide the maintenance and support needed to fully exploit your technological
assets, seeking to increase the quality and reliability of the flow of information necessary
to the successful operation of your business. In terms of infrastructure and databases,
we have qualified personnel in all technologies that we provide. If you do not have an in-
house IT staff, let us visit your offices and offer you a solution that will give you the peace
of mind of knowing that experienced professionals are caring for your technology
investment.
One of the major preoccupations of any company is to maintain a high level of
knowledge in current technologies of their local IT personnel. To achieve this, some
companies have a budget for training, but have a problem deciding the time and place
for it. BEST RESOURCE offers the training that your staff needs over the Internet or at
your site, at the time that is most convenient to you, with courses given by professionals
with ample experience in the latest technologies.IT Training
Infra & Databases
Support
Web & Mobile
Development
Development

No matter if your ERP was developed in-house or bought, its original
requirements or features could be impacted by market variations or new
laws or even executive decisions. If your IT staff is mostly busy with day-to-
day duties, and due to costs there's no way to consider hiring of new
personnel, is then when many executives consider the possibility of
outsourcing services locally or remotely, without losing sight cultural,
geographic and timezone aspects.
Costa Rica is 100% reliable in those matters. Also It is ranked 1st in
Software Development Outsourcing in Central America and the Caribbean.
This is due to a superior educational system that provides highly-qualified
human resources and in most cases English is included as a second
language.
We are ready to cooperate with your company developing new software
solutions, coordinating the necessary support to your current or future
application portfolio
Do you seek experience and
knowledge, but are set back by cost,
time, work, or space constraints? The
Outsourcing of remote services is the
immediate solution to your need
We have professionals ready to assist
you during your normal working
hours. With our technological
resources, our personnel can interact
directly with any member of your staff
and be an active part in the creation
of software solutions or giving end-
user support.
Development
IT TrainingWeb & Mobile
Solutions Development
Cusotmized Application
Development
Our IT Services
Customized Application Development & Support
Infra & Databases
Support

If you require a transactional web
system or mobil application for
your employees to access from
any place and offer real-time
transactions to your customers,
let’s talk about it. Let us offer you
a solution that fit your needs.
By having a web application you
will get a highly scalable
software solution that can
evolve as needs change and can
be used in a familiar
environment to all your
employees and clients: a Web
Browser.
Due to web and mobile applications, companies have achieved a
considerable increase in their productivity, thanks greatly to the easier
exchange of information with their customers in real-time, eliminating
unnecessary delays and inaccurate or erroneous information.
Implementing a web system will positively affect your relationship with your
clients, since it drives the business process and gives your company a
reputation for efficiency and immediacy; therefore it generates benefits right
from the start due to the crafting of process-automation tools and
information management from the web. If we add the ease of access from
mobile devices the end result will be total admiration from your current
customers and a greater interest from those who aren’t yet
We have a technical team well trained for this purpose, ready to design and
develop that web system or mobile application your company seeks and
your customers need.
Web & Móbile Solutions
Development
Development
IT TrainingInfra & Database
Support
Web & Mobile
Our IT Services
Web & Mobile Solutions Development

We have personnel ready to
rapidly respond to and solve 24x7
any urgent problems that may
arise, assuring the uninterrupted
availability of your services to your
customers.
We analyze your systems and
infrastructure, to understand its
operation and to elaborate a plan
of action to optimize them.
We provide support to your
infrastructure and a virtual layer
to your applications
Always some time after an Implementation's solution, system response-time
gradually declines generating increasing user dissatisfaction, frequent
investments in upgrades of your infrastructure (drives, processor, memory,
etc.) and a constant re-engineering of processes, all with the goal of
improving system performance.
BEST RESOURCE offers solutions for these cases by certified professionals
so your company can count on having:
- Reactive Support (Help Desk)
- Preventative Maintenance (Tuning)
- Evolving Maintenance (Upgrades/Migrations)
Let us analyze the state of your infrastructure and databases so that we can
give you our assessment and talk to you about improving it.
Infra & Databases
Support
Development
Support
Web & Mobile
Our IT Services
Infrastructure & Databases Support

BEST RESOURCE has qualified
professionals that can give to your
staff the much-needed training they
require, either remotely or
personally at your site.
A web-training session is a very
gratifying experience, with
advantages in cost, time, and
place. If resources do not allow for
this, then the optimal solution will
be to conduct training on-site.
Some managers consider training of their personnel to be too costly and low-
priority and unfortunately do not realize that by eliminating knowledge
deficiencies in their employees, they will generate greater benefits to their
organizations, such as:
- Increase productivity, by training personnel
- Increase employee self-confidence, allowing them to easily reach their goals
- Generate a sense of belonging in employees, assuring their loyalty
- Maximizing Potential, motivating and developing talents
Taking into account these and other advantages, many managers currently
allocate resources for frequent training of their personnel. BEST RESOURCE
has the professionals that your company needs to conduct training of the
particular technology or tool you require, be it remotely or at your own site
IT Training
Development
IT TrainingInfra & Database
Support
Web & Mobile
Our IT Services
Training & Courses

Contact Us
Business Engineers Specialized in TechnologiesBusiness Engineers Specialized in Technologies
contact-us@bestresourcecr.com www.bestresourcecr.com (506) 4700 – 6905 Costa Rica
Development
Support
Web & Mobile
Development

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