1. Curriculum Vitae
Ricardo Cornette
PO Box 7631
Dubai
UAE
Tel: +97155 7812295
Email: ricardoanddarcy@hotmail.com
OBJECTIVE
PERSONAL
INFORMATION
SUMMARY
EXPERIENCE
I am referred to as a highly talented, skilled and oriented Sales and
Customer service professional with over eleven years of progressive
experience in one of the world’s leading Destination and Leisure
management in the UAE. I master English, French and German language
and I seek a challenging position in which my experience, professionalism,
specialized trainings and a documented history of successful work
experience and accomplishments will be of value.
First Name Ricardo
Last Name Cornette
Nationality Mauritian
Languages French, English and German
Date Of Birth 22nd
September 1975
Address
PO Box 7631
Dubai
UAE
Marital Status Married
Driving Licence From 20o2
I am dedicated to achieve customer satisfaction by meeting or surpassing
company expectations. I have exceeded performance goals in sales and
customer service which resulted in several awards and recognition letters
from my actual company e.i Arabian Adventures part of the Emirates
group. I am a strong believer that maximum sales come from sound
customer service, good follow up and ethical selling.
- Senior Hotel Consultant and Representative
October 2005 till Date
Arabian Adventures, Dubai, UAE
Responsibilities
• Taking care of Guests coming to Dubai through English, French
and German Tour Operators from all over the world
• Arranging tours for guests, making sure all runs smoothly during
their stay here in Dubai.
• Handling complaints to ensure satisfaction

2. • Service recovery discussions with the guests in case something goes
wrong
• Organizing flights, hotels and transfers
• Preparing guests arrivals as per arrival manifests, arranging Arabian
Adventures welcome packs and holding information meetings with
the guests to brief them about UAE and Arabian Adventures
products
• Sales data reports and statistics for the individual hotel package
- Director and Restaurant Manager
September 2004 – October 2005
Beach Hut Restaurant, Pointe Aux Cannoniers, Mauritius
Shared Proprietor of family restaurant.
Responsibilities
• Restaurant and Design Purchasing, Costing & Budgeting
• Managing the restaurant, bar and lounge area
• Liaising with Chefs
• Organizing and delivering functions such as business lunches and
private dinners
- Private Butler
October 2003 – August 2004
His Royal Highness Sheikh El-Khereiji,
Saudi Arabia,
Europe,
Switzerland
Responsibilities
• Daily organization of children itinerary and chauffeur roster
• Liaising with catering and household staffs
• Assisting and liaising with the Sheika’s daily arrangements
• Dealing with travel arrangements in all aspects, including staffs
itineraries
• Making dinner arrangements and dealing with eventualities
- Gold Club Lounge Guests Relations Officer
October 2000 – July 2003
Le Royal Mirage Hotel, Dubai, UAE
Responsibilities
• Set up training of staffs regarding standards and procedures
• Coordinating Events and Functions
• Assisting with hosting Celebrity Guests and VIP arrivals
• Arranging Itineraries and assisting with all holiday arrangements for
Guest Relations, Business Center Assistance and Bell Desk
- Guests Relations Officer
September 1999 – October 2000
Le Prince Maurice Hotel, Mauritius
Responsibilities
• Preparing guests arrivals and transfer arrangements from the airport
• Make sure room is ready and inspected before arrival
• Informing guests about the hotels facilities
• Arranging itineraries and assisting guests until departure

3. • Organizing and assisting with Travel Agencies
• Promoting Hotel products to maximize sales
EDUCATION
SKILLS
AWARDS
REFERENCE
School Certificate State Secondary School Sir Leckraz Teelock
Mauritius
1992
Completion of Intensive French Language Training Program
Alliance Francaise,
Mauritius
1994
Completion of Intensive German Language Training Program
Volkshochschule Offenbach,
Germany
1999
Computer Literate
Microsoft Office
Word/Excel/Powerpoint/Internet
Professional Salesman
Eloquent Translator
Mabrook Award Presented by Emirates Group
2006
Najm Award Presented by Emirates Group
2009
Mr. Olivier Louis
General Manager
One and Only Le Royal Mirage Hotel
Dubai
Tel +971 4 3999999
Mr Tamas Pratakur
Hotel Representative Coordinator
Arabian Adventures
Emirates Group
Dubai
Tel +971 4 3034863