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Small Business
                         Cloud Solutions
                         Nate Solloway, Tech Outsourcing Manager, IT
                         April 5, 2012



Thrive. Grow. Achieve.
SMALL BUSINESS CLOUD SOLUTIONS

             WHAT’S ON TAP

             •    What is the Cloud?
             •    Common uses for small business
             •    Is it right for YOU?
             •    File Hosting
             •    Email Hosting
             •    Hosted CRM
             •    Q&A




Small Business Cloud Computing/ Page 2
SMALL BUSINESS CLOUD SOLUTIONS




Small Business Cloud Computing/ Page 3
SMALL BUSINESS CLOUD SOLUTIONS

             BUZZ WORDS!




Small Business Cloud Computing/ Page 4
SMALL BUSINESS CLOUD SOLUTIONS




    Let’s use a simple analogy
                                         Say you just moved
                                         to a city, and you’re
                                         looking for
                                         a place     to live

Small Business Cloud Computing/ Page 5
SMALL BUSINESS CLOUD SOLUTIONS




                                You can either

                                Build a house or
                                Rent an apartment
Small Business Cloud Computing/ Page 6
SMALL BUSINESS CLOUD SOLUTIONS




                      If you   build a house, there are a few
                      important    decisions you have to
                      make…

Small Business Cloud Computing/ Page 7
SMALL BUSINESS CLOUD SOLUTIONS



             But, you get a chance to customize




                   flooring
             Roof
                                floor plan
           lighting
                           landscaping
Small Business Cloud Computing/ Page 8
SMALL BUSINESS CLOUD SOLUTIONS

          Once the house is built,

          you’re responsible for         maintenance
             Hire Landscaper
              Heating and Cooling


          Pay property tax
                            House Keeping

          Gutter Cleaning

                        Water

Small Business Cloud Computing/ Page 9
SMALL BUSINESS CLOUD SOLUTIONS




            How about                 renting?

Small Business Cloud Computing/ Page 10
SMALL BUSINESS CLOUD SOLUTIONS




           Consider a builder in your city builds


           a   massive                    number of apartment units




Small Business Cloud Computing/ Page 11
SMALL BUSINESS CLOUD SOLUTIONS




              A unit can easily be converted
              into a 2,3,4 or more units

Small Business Cloud Computing/ Page 12
SMALL BUSINESS CLOUD SOLUTIONS


                                          You make a fewer,

                                          simpler
                                          decisions
                                          You can start with one
                                          unit and grow later, or
                                          downsize




Small Business Cloud Computing/ Page 13
SMALL BUSINESS CLOUD SOLUTIONS




                                                  But…
                                          You do not have
                                             a lot of options to
                                           customize your unit




Small Business Cloud Computing/ Page 14
SMALL BUSINESS CLOUD SOLUTIONS



            Pay as You Go
                                          Just pay your rent
                                                   and utilities




Small Business Cloud Computing/ Page 15
SMALL BUSINESS CLOUD SOLUTIONS

             STAFF ARE PROBABLY ALREADY USING THE CLOUD

             •    Webmail
             •    Personal Pictures
             •    Videos
             •    Personal Files
             •    Banking




Small Business Cloud Computing/ Page 16
SMALL BUSINESS CLOUD SOLUTIONS

             CONVENIENCE AND FLEXIBILITY

             •    51% of internet users who have done a cloud computing activity say a major
                  reason they do this is that it is easy and convenient.
             •    41% of cloud users say a major reason they use these applications is that they
                  like being able to access their data from whatever computer they are using.
             •    39% cite the ease of sharing information as a major reason they use internet
                  applications or store data there.




Small Business Cloud Computing/ Page 17
SMALL BUSINESS CLOUD SOLUTIONS

             DECISION MAKING

             •    Are you at a point where a change of some sort is necessary? If so, you must
                  decide on a direction. If not, you may choose to wait if you are not incurring
                  significant cost or productivity loss by staying in your current situation.
             •    The external one-time implementation costs – hardware,
                  implementation/migration costs
             •    The ongoing costs - monthly hosting fees vs. support staff salaries or consultant
                  fees, etc.
             •    Availability of staff to provide support and network administration
             •    Availability of facilities to house on-premise servers
             •    Desire to share information across geographic boundaries and related costs -
                  travel, telecommunications to connect multiple offices, etc.




Small Business Cloud Computing/ Page 18
SMALL BUSINESS CLOUD SOLUTIONS




Small Business Cloud Computing/ Page 19
SMALL BUSINESS CLOUD SOLUTIONS

             WHY IS THE CLOUD SO APPEALING?




            Reduce Capital                Free Up Important     Peace of Mind
            Expenditures                  Resources             •Datacenters,
            •New hardware,                •Administration,       networking, and
             software,                     maintenance,          backups can be
             peripherals and the           upgrades and          overwhelming for
             never-ending                  implementation are    the average SMB to
             upgrade pressures             costly and time-      manage. With
             are eliminated with           consuming. Give       hosted Exchange
             hosted solutions              time back with        solutions, SMBs can
                                           hosted solutions.     focus on the most
                                                                 important goal –
                                                                 growing their
                                                                 business.




Small Business Cloud Computing/ Page 20
SMALL BUSINESS CLOUD SOLUTIONS

             FILE OFFERINGS




Small Business Cloud Computing/ Page 21
SMALL BUSINESS CLOUD SOLUTIONS

             EMAIL OFFERINGS




Small Business Cloud Computing/ Page 22
SMALL BUSINESS CLOUD SOLUTIONS

          IN HOUSE E-MAIL + FILE SHARING




Small Business Cloud Computing/ Page 23
SMALL BUSINESS CLOUD SOLUTIONS

             HOSTED EMAIL OVER 5 YEARS




Small Business Cloud Computing/ Page 24
SMALL BUSINESS CLOUD SOLUTIONS

               HOSTED EMAIL + CLOUD FILE SHARING EMAIL 5 YEARS




Small Business Cloud Computing/ Page 25
SMALL BUSINESS CLOUD SOLUTIONS

         RAFFA Private Cloud




                     Take you
                     from this




Small Business Cloud Computing/ Page 26
SMALL BUSINESS CLOUD SOLUTIONS

         RAFFA Private Cloud

                        To this!




Small Business Cloud Computing/ Page 27
SMALL BUSINESS CLOUD SOLUTIONS

             RAFFA PRIVATE CLOUD

             •    Customized to your needs
             •    As low as $350 per server
             •    RAFFA customer service planning, deploying and supporting your cloud
             •    Managed services for RAFFA clients




Small Business Cloud Computing/ Page 28
SMALL BUSINESS CLOUD SOLUTIONS

             HOSTED CRM

             •    Salesforce.com 10 users free (nonprofit), $25 per user per month
             •    MS Dynamics $9.99 per month (nonprofit)
             •    CiviCRM WebHosting + Customization
             •    SugarCRM $360 per user per year




Small Business Cloud Computing/ Page 29

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2012-04-05 Small Business Cloud Computing

  • 1. Small Business Cloud Solutions Nate Solloway, Tech Outsourcing Manager, IT April 5, 2012 Thrive. Grow. Achieve.
  • 2. SMALL BUSINESS CLOUD SOLUTIONS WHAT’S ON TAP • What is the Cloud? • Common uses for small business • Is it right for YOU? • File Hosting • Email Hosting • Hosted CRM • Q&A Small Business Cloud Computing/ Page 2
  • 3. SMALL BUSINESS CLOUD SOLUTIONS Small Business Cloud Computing/ Page 3
  • 4. SMALL BUSINESS CLOUD SOLUTIONS BUZZ WORDS! Small Business Cloud Computing/ Page 4
  • 5. SMALL BUSINESS CLOUD SOLUTIONS Let’s use a simple analogy Say you just moved to a city, and you’re looking for a place to live Small Business Cloud Computing/ Page 5
  • 6. SMALL BUSINESS CLOUD SOLUTIONS You can either Build a house or Rent an apartment Small Business Cloud Computing/ Page 6
  • 7. SMALL BUSINESS CLOUD SOLUTIONS If you build a house, there are a few important decisions you have to make… Small Business Cloud Computing/ Page 7
  • 8. SMALL BUSINESS CLOUD SOLUTIONS But, you get a chance to customize flooring Roof floor plan lighting landscaping Small Business Cloud Computing/ Page 8
  • 9. SMALL BUSINESS CLOUD SOLUTIONS Once the house is built, you’re responsible for maintenance Hire Landscaper Heating and Cooling Pay property tax House Keeping Gutter Cleaning Water Small Business Cloud Computing/ Page 9
  • 10. SMALL BUSINESS CLOUD SOLUTIONS How about renting? Small Business Cloud Computing/ Page 10
  • 11. SMALL BUSINESS CLOUD SOLUTIONS Consider a builder in your city builds a massive number of apartment units Small Business Cloud Computing/ Page 11
  • 12. SMALL BUSINESS CLOUD SOLUTIONS A unit can easily be converted into a 2,3,4 or more units Small Business Cloud Computing/ Page 12
  • 13. SMALL BUSINESS CLOUD SOLUTIONS You make a fewer, simpler decisions You can start with one unit and grow later, or downsize Small Business Cloud Computing/ Page 13
  • 14. SMALL BUSINESS CLOUD SOLUTIONS But… You do not have a lot of options to customize your unit Small Business Cloud Computing/ Page 14
  • 15. SMALL BUSINESS CLOUD SOLUTIONS Pay as You Go Just pay your rent and utilities Small Business Cloud Computing/ Page 15
  • 16. SMALL BUSINESS CLOUD SOLUTIONS STAFF ARE PROBABLY ALREADY USING THE CLOUD • Webmail • Personal Pictures • Videos • Personal Files • Banking Small Business Cloud Computing/ Page 16
  • 17. SMALL BUSINESS CLOUD SOLUTIONS CONVENIENCE AND FLEXIBILITY • 51% of internet users who have done a cloud computing activity say a major reason they do this is that it is easy and convenient. • 41% of cloud users say a major reason they use these applications is that they like being able to access their data from whatever computer they are using. • 39% cite the ease of sharing information as a major reason they use internet applications or store data there. Small Business Cloud Computing/ Page 17
  • 18. SMALL BUSINESS CLOUD SOLUTIONS DECISION MAKING • Are you at a point where a change of some sort is necessary? If so, you must decide on a direction. If not, you may choose to wait if you are not incurring significant cost or productivity loss by staying in your current situation. • The external one-time implementation costs – hardware, implementation/migration costs • The ongoing costs - monthly hosting fees vs. support staff salaries or consultant fees, etc. • Availability of staff to provide support and network administration • Availability of facilities to house on-premise servers • Desire to share information across geographic boundaries and related costs - travel, telecommunications to connect multiple offices, etc. Small Business Cloud Computing/ Page 18
  • 19. SMALL BUSINESS CLOUD SOLUTIONS Small Business Cloud Computing/ Page 19
  • 20. SMALL BUSINESS CLOUD SOLUTIONS WHY IS THE CLOUD SO APPEALING? Reduce Capital Free Up Important Peace of Mind Expenditures Resources •Datacenters, •New hardware, •Administration, networking, and software, maintenance, backups can be peripherals and the upgrades and overwhelming for never-ending implementation are the average SMB to upgrade pressures costly and time- manage. With are eliminated with consuming. Give hosted Exchange hosted solutions time back with solutions, SMBs can hosted solutions. focus on the most important goal – growing their business. Small Business Cloud Computing/ Page 20
  • 21. SMALL BUSINESS CLOUD SOLUTIONS FILE OFFERINGS Small Business Cloud Computing/ Page 21
  • 22. SMALL BUSINESS CLOUD SOLUTIONS EMAIL OFFERINGS Small Business Cloud Computing/ Page 22
  • 23. SMALL BUSINESS CLOUD SOLUTIONS IN HOUSE E-MAIL + FILE SHARING Small Business Cloud Computing/ Page 23
  • 24. SMALL BUSINESS CLOUD SOLUTIONS HOSTED EMAIL OVER 5 YEARS Small Business Cloud Computing/ Page 24
  • 25. SMALL BUSINESS CLOUD SOLUTIONS HOSTED EMAIL + CLOUD FILE SHARING EMAIL 5 YEARS Small Business Cloud Computing/ Page 25
  • 26. SMALL BUSINESS CLOUD SOLUTIONS RAFFA Private Cloud Take you from this Small Business Cloud Computing/ Page 26
  • 27. SMALL BUSINESS CLOUD SOLUTIONS RAFFA Private Cloud To this! Small Business Cloud Computing/ Page 27
  • 28. SMALL BUSINESS CLOUD SOLUTIONS RAFFA PRIVATE CLOUD • Customized to your needs • As low as $350 per server • RAFFA customer service planning, deploying and supporting your cloud • Managed services for RAFFA clients Small Business Cloud Computing/ Page 28
  • 29. SMALL BUSINESS CLOUD SOLUTIONS HOSTED CRM • Salesforce.com 10 users free (nonprofit), $25 per user per month • MS Dynamics $9.99 per month (nonprofit) • CiviCRM WebHosting + Customization • SugarCRM $360 per user per year Small Business Cloud Computing/ Page 29