Sample questions for using Qwizdom at resident involvement events

1. Housing Association Events Tenant Involvement Sample Presentation NB: You will require a Qwizdom Audience Response System.

2. Are you Male or Female? Male Female

3. What age category do you fit into? 18 – 25 26 – 35 36 – 45 46 – 55 55 – 65 Over 65

4. Who is your landlord? Council Housing Association Private Landlord Other Not a tenant

5. How do you think landlords should consult with tenants about rent increases? Through existing tenant groups/associations Surveys sent to every tenant Inviting all tenants to a central event like this one Inviting tenants to smaller events in their local area All of the above

6. Through which of the following ways do you think the residents can get involved the most in influencing housing association services? Block Representative Residents Associations, Forums, Federations and Panels Mystery Shopping and responding to questionnaires Training and Attending Residents’ events Online Panels Local Offer reviews Resident Involvement

7. Are you interested in finding out more about the different ways you can get involved with Shaping the services the housing association provides? Resident Involvement Yes or No

8. How satisfied or dissatisfied are you with the Annual Report? Annual Report 1 2 3 4 5

9. How satisfied are you with services provided by Housing Management with regard to... Estate Services (e.g. caretaking & cleaning) Housing Management 1 2 3 4 5

10. Housing Management 1 2 3 4 5 How satisfied are you with services provided by Housing Management with regard to... Tenancy Issues

11. Housing Management 1 2 3 4 5 How satisfied are you with services provided by Housing Management with regard to... Leasehold issues

12. Please tell us one thing you would like to see improved about Housing Association Services Housing Management ___________________________ Please text a short answer Remember to Press the Send Key

13. Evaluation of Event

14. How happy would you say you were with the venue today? 1 2 3 4 5

15. How interesting did you find the speakers? 1 2 3 4 5

16. Overall, how would you rate today’s event? 1 2 3 4 5

17. Interested in Qwizdom for you next event? Call: 02890 485015 Email: info@qwizdomevents.com Visit: www.qwizdomevents.com