Ncfe level 1 award in employability skills booklet (1)
PowerOfEffectiveDelegation
1.
2. WHY?
1. Your employees don’t make the work as same as your requested?
2. Why the result of working is different with your expectation?
3. Why do your employees don’t finish the work on time?
4. Why do you have many stress in work?
3. THE BENEFIT OF EFFECTIVE DELEGATION
Increase working efficiency
Help you having more time to focus on the most important things
Create chances to your subordinates developing ability and confidence
Create the opportunity to you in training and coaching your employees
Help you to recognize the real abilities of your subordinates
Reduce working pressure and finish your work on time
Reduce the mistakes
Find out the passion of work
4. 6 STEPS OF EFFECTIVE DELEGATION
Step 1: Prepare well before delegation the task
Step 2: Identify the requirements in detail
Step 3: Identify clearly finishing time
Step 4: Identify clear levels and scope that your employee can use to execute the task
Step 5: Make the milestones of reviewing time
Step 6: Summarize and discuss about accomplishes, limitations and learn the lessons
5. STEP 1
Prepare well before delegation the task
Understand strength and weak points of each employee to assign the suitable tasks
to them.
What do you expect from this task?
What are the results?
Any rules, format or documents
6. STEP 2
Identify the requirements in detail
Define the detail requirements
Explain all the requirement to your employee
Ask them list up the requirements and confirm with you to assure that they
understand correctly what you want.
7. STEP 3
Identify clearly finishing time
Estimate proper time to finish the work
Give the deadline of work to your employee clearly
I am very disappointed.
Why did not you finish
this task?
It is very urgent.
In fact, I did not know.
You did not tell me that
this project has very tight
time and you did not
mention to deadline too.
8. STEP 4
I Identify clear levels and scope that your employee can use
to execute the task
Why do you make
this decision
without permission
from me? I just do
necessary things
to assure that
project succeed
High Average Low
High
Inform and
suggest
Suggest Suggest
Average Act
Inform and
suggest
Suggest
Low Act Act
Inform and
suggest
Employee’s knowledge and experience
Task’s
important
level
9. STEP 5
Make the milestones of reviewing time
Make the review milestones to check working progress and requirement matching
to have some ad judgment if necessary
Make the review milestone more at the beginning period of project
Reviewing can be reduced when the delegator prove that he totally can handle the
work
You did very
well.
10. STEP 6
Summarize and discuss about accomplishes, limitations and
learn the lessons
Evaluate the results
Review whole executing progress
Point out the good and bad things
Setup a better progress for next tasks
11. APPENDIX
Working with your boss
Whenever you receive and task/project from your boss you must make these items
clear
What are the expected results of the project?
When do we have to finish project?
How is my authority scope?
Where are the points (milestones) to check and evaluate?
Thank you, Sir.
I think that I have
understood all your
requirements