1. health.wa.gov.au
Hospital (group) wide annual IMPROVE
Conference for the development of QI Community
Catherine Li1
, Greg Sweetman2
, Joanne Hardy2
1 & 2
Safety, Quality and Risk Department, Fiona Stanley Hospital, Perth, 2
Department of Medical Education, Fiona Stanley Hospital, Perth
Email: Catherine.Li@health.wa.gov.au
FSHM20161018002
• Half day trial forum “come along to celebrate
the enthusiasm in clinical auditing” in August
2015; presentations by invitation only.
Feedback was overwhelming positive with
justifications for a full day event.
• A multi-professional working group was
established to plan and organise the forum in
2016, renamed as “FSFHG Annual IMPROVE
Conference”. The theme was “Information,
Knowledge, and Innovation”.
• Focused on promoting the application of rapid
cycle approach to develop, test, modify and
refine improvements to enhance clinical care,
and improvement sciences such as Lean Six
Sigma and Define-Measure-Analysis-Improve-
Control methodology for clinical service
redesign projects.
• Both oral and poster presentations were
selected via abstract submission, reviewed and
rated by the multi-professional panel members.
• Prizes (improvement books and a perpetual
trophy) and certificates were issued for
outstanding improvement works.
• Additional cost to the organisation: $696.63
Methods
Introduction
While mobility and mortality conferences are well reported to enhance the governance of safety and quality in hospitals, few have been reported on intra and inter hospital clinical audit and quality improvement (QI) conferences to facilitate
interdisciplinary learning, inspire staff confidence in undertaking quality activities thus foster a culture of QI.
Aims
To provide a multidisciplinary and multi-
professional forum for the development of a
QI community in the organisation.
Setting
Fiona Stanley Fremantle Hospital Group
(FSFHG), Western Australia.
Information Knowledge Innovation
• 125 multidisciplinary and multi-professional
staff attended the conference
• 43 abstracts received
• 17 oral presentations by staff
• 21 poster presentations
• 2 presentations by guest speakers who are
subject experts in the field
• 1 presentation by a consumer representative
• and a one hour abstract writing workshop
Outcomes
Conclusion
The initiative has been positively welcomed by staff and management teams and is endorsed by the organisation as an annual event for improvement efforts. It has cost saving
implications by providing a learning opportunity for all staff with contemporary information.
Opportunities to learn
from a variety of audits
and quality ideas that
have proven outcomes.
Showcase the continuous
improvement culture
across the organisation
and demonstrate the
enthusiasm of the
workforce in engaging
with this process.
Promote evidence based
practice and improves quality of
care within the organisation.
Continuing development of
the organisation.
Inspire staff confidence
in undertaking quality
activities and presentations.
A positive perspective on
what can be achieved in the
organisation.
Insights into clinical audit
methodologies.
Communication of current
standard of care.
Reinforce accountability and
the importance of patient care
outcomes by frontline care.
Values for
staff and
organisation
Brings the focus back on
the patient from a quality
of care perspective, which
may become lost in the
day to day running of
service.
Improves awareness and
encourages enthusiasm
for opportunities to
improve care via safety
and quality improvements.
Prompts consideration
about topics in quality
improvements.
The initiative can only go
towards improving patient
safety and quality, in a
continued format. The impact is
significant.
Improved practice by
learning betters ways to
do things.
Facilitate information and
knowledge sharing.
Enhancing staff capability and
ability hence quality of services
provided to consumers.
Engaging clinical staff in
improving care for patients.
Impacts on
patient safety
and quality
Feedback from staff and management teams