Unblocking The Main Thread Solving ANRs and Frozen Frames
.credit-suisse MIB AG Energy and Materials Report 2001 Credit Suisse Group
1. Energy and Materials Report 2001
for the
Credit Suisse Group (Switzerland)
(Excerpt)
MIB AG
Property + Facility Management
2. Contents
Management summary 2
Basic data of Credit Suisse Group (Switzerland) mandate, absolute
annual quantities, specific key figures, focal points in 2001, outlook
Credit Suisse Group (Switzerland) contract 4
Data sources, overview of data accuracy, next steps
Environmental management system 6
Environmental responsibilities, key figures on environmental management
system, next steps
Energy and Water 8
Consumption, objectives, measures, strengths and weaknesses,
next steps, results of the “Energy 2001” project
Waste and materials 10
New waste disposal information, strengths and weaknesses, next steps
Chemicals, coolants and extinguishing agents 11
Chemicals and cleaning materials, coolants, extinguishing agents,
strengths and weaknesses, next steps
Construction and manitenance 12
Communication and training 12
Internal information, next steps
Further information and contact 12
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 1
3. Management summary
MIB AG has been contracted by Credit Suisse Staff numbers in Credit Suisse Group buildings
Group to operate and maintain the bank’s busi- were about 10% lower than the previous year. As
ness properties in Switzerland. The contract re- this decrease does not seem very plausible, care
quires MIB AG to take account of the environment must be taken in interpreting staff-related figures
and achieve related goals. for electricity and water consumption.
This report describes the environmental as- For the first time, figures for chemical consump-
pects of MIB AG’s contract and environmentally tion and waste production included all the staff res-
relevant material flows, i.e. the use of energy car- taurants. Accordingly, there was a noticeable rise
riers, water, cleaning materials and other chemi- in the amount of chemicals used (incl. cleaning
cals, emission of coolants and extinguishing materials). For the first time since MIB AG took on
agents, and production of waste. the contract, it registered a halon loss. Finally, the
amount of waste produced was not much different
In 2001, MIB AG looked after 413 buildings
from the previous year.
and sections of buildings which are used through-
out the whole year. The corresponding surface
Main areas of focus in 2001
area increased slightly to about 1.4 million m2 (en-
ergy-consuming floorspace, ECF), and energy
Five buildings underwent energy-efficient re-
consumption rose by about 5%. The increased
furbishment as part of the Energy 2001 project.
heating consumption comes as no surprise in view
We expect that a reduction in energy consump-
of the very cold winter (2% increase in heating
tion of more than 20% will result in 2002. The en-
consumption and 5% more heating degree days).
ergy consumption covered by our mandate would
However, the higher electricity consumption (7%)
then be lowered by half a percentage point. Checks
is not very satisfactory and can only be partially
will be carried out at the end of 2002 to determine
explained by the new, high-technology trading
the success of the measures.
rooms in Uetlihof. One positive outcome is the
lower water consumption and the sharp drop in
coolant losses.
Basic Data of CSG (Switzerland) mandate
1999 2000 2001 Change
’00 to ‘01
Number of premises and parts of buildings 428 419 413 -2%
2
Energy-consuming floorspace (m ) 1 375 400 1 378 600 1 390 100 +1%
1)
Employees (MS) (100% positions) 23 958 24 302 21 792 - 10 %
2
m surface area /MS (100 % positions) 57.4 56.7 63.8 + 12 %
1)
Reasons for the changes since 2000 are not clear. Details from CSG Human Resources.
CSG (Switzerland): absolute annual quantities
Unit 1999 2000 2001 Change
’00 to ‘01
Total energy consumption GWh 269 261 274 +5%
– Electricity consumption GWh 157 159 169.5 + 7%
– Heating consumption GWh 112 102 104.5 +2%
1) 3
– Water consumption 1 000 m 611 639 584 -9%
2)
Amount of waste tonnes 5 275 6 311 6 286 0%
2) 2)
Consumption of chemicals litres 40 600 49 400 78 800 n.a.
650 3)
Loss of coolants kg 418 284 - 56%
Loss of extinguishing agents kg 0 0 1 181 n.a.
1) 2) 3)
Without coolant From more premises than last year Wrong figure in previous year
(All figures are rounded off)
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 2
4. Management summary
The consumption database was expanded so We will be carrying out additional energy-effi-
that chemical consumption and waste from all staff cient refurbishment work. Moreover, we plan to
restaurants would be covered by our contract. further improve our information about energy con-
sumption for building managers.
A broad-based training programme on handling
halon (extinguishing material) was held in Zurich In the area of chemicals and cleaning materi-
Uetlihof. MIB AG staff in charge of Credit Suisse als, we aim to carry out a critical review of our tar-
Group buildings received an evaluation of the en- gets and procedures in view of the increasingly
ergy and water consumption in their buildings. large variety of products.
Outlook
To help improve facility management, we are
CSG (Switzerland): Key figures for
producing a comprehensive register of all build-
energy and water consumption
ing systems and a database of all building areas.
160 500
CSG (Switzerland):
Energy consumption 1999-2001 400
120
Heating Degree Days HDD (Thousands)
Litre / m2
kWh / m2
300
300 8
80
7
250 200
6
200 5 40
GWh per year
100
4
150
0 0
3
100 1999 2000 2001
2
Electricity consumption per area
50 1
Heating per m2 (actual)
0
0
Heating per m2 (HDD adj.)
1999 2000 2001
Water per m2 (actual) (right scale)
Total GWh Electricity GWh
Heating GWh HDD (right scale)
CSG (Switzerland): specific key figures on energy and water 1)
Unit 1999 2000 2001 Change CSG target
’00 to ‘01 value 2004
Electricity consumption/area kWh / m2 ECF 114 115 122 +6% 110
4) 4)
Electricity consumption/ kWh / MS 6 562 6 550 7 781 + 19 % –
member of staff (MS)
kWh / m2 ECF
Heating consumption / area 82 74 75 +2% 80
(actual)
Heating consumption / area kWh (adj. HDD) 83 81 79 -3% –
/ m2 ECF
(adjusted to 1998
temperatures) 2)
Heating degree days HDD20 3 317 3 094 3 238 +5% –
(Zurich)
Water consumption per m2 l/m2 ECF*years 444 464 420 - 90 % 460
3)
Recorded waste kg / MS 257 296 288 -3% –
1)
In accordance with VfU methods (Association for Environmental Management in Banks, Savings Banks and Insur-
ance Companies), concerning property managed by MIB AG
2)
The base year, 1994, should also be taken as a reference year for CSG’s (Switzerland) energy targets
3)
Figure slightly corrected from 2000 report
4)
Statistical increase due to drop in recorded number of MS (in 100 % positions)
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 3
5. The Credit Suisse Group (Switzerland) contract
MIB AG has managed and maintained Credit The building data come from Credit Suisse
Suisse Group’s (CSG) business properties in Group surface area database. In general, 85% of
Switzerland since the start of 1998. It also takes the gross surface area in the database is energy-
into account environmental aspects. MIB AG’s consuming floorspace. Similar calculations carried
services include production of this annual report. out in other major financial institutions confirmed
this general rule. Data on energy or water con-
This report describes the environmental as-
sumption come from calculations and readings,
pects of the 413 Credit Suisse Group (Switzer-
or are extrapolated.
land) properties used the whole year round, in-
cluding the headquarters of Winterthur Insurance. Chemical consumption is reported by the
The number of properties looked after by MIB AG cleaning companies, the caterers and the internal
dropped by 6 overall from the year 2000 (13 prop- users. Waste quantities are calculated or estimated
erties no longer used and 7 new properties ac- on the basis of standard measurements. For the
quired). At the same time, the area managed by staff restaurants, quantities of waste were recorded
MIB AG rose slightly by about 1%. The automatic in detail for two weeks and then extrapolated.
bank tellers are managed by MIB AG, but they
Data accuracy
are not covered by the energy and materials re-
port.
In general, the actual consumption figures are
The chemicals and cleaning materials used
used. Extrapolations were needed for approxi-
by all staff restaurants in the buildings managed
mately a quarter of the data (e.g. if the last meter
by MIB AG are now also included in the report.
reading was made after the database was com-
plete). In 2001, we managed to carry out our as-
Data sources sessments more quickly. Accordingly, the propor-
tion of extrapolated values was higher.
All data were entered into a database in ac-
cordance with our plans. The central database
now contains information on waste, chemicals,
halon and coolants. This makes it easier to pro-
duce comparisons covering several years.
System managed by MIB AG
Credit Suisse First Boston Credit Suisse Financial Services
- First Boston (1,000) - Banking (11,000) - Winterthur - Winterthur
- Asset Management (600) - Private Banking (7,000) Head Office agencies
- Personal Finance (400)
- Corp. Center (200)
In parenthesis: approximate number of staff
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 4
6. The Credit Suisse Group (Switzerland) contract
Strengths Next steps
All consumption and waste data relevant to Further surface area data will be entered and
the environment are now managed in a stand- verified.
ard database.
We wish to work together with Credit Suisse
Group to clarify how it defines and records the
Weaknesses number of staff it employs.
We are continuing to sharing our experience
Energy optimisation of buildings systems has
of energy models and energy management in
been taking place in some of the sites, but it
our work throughout Credit Suisse Group.
has not been possible to document this ad-
equately. Moreover, MIB AG has little influence The total number of buildings systems in the
on user behaviour. Credit Suisse Group contract will be system-
atically documented by the end of 2002.
Line managers have not been sensitised
enough to recognise areas where action
needs to be taken and to start up projects.
Specialist offices do not have enough capac-
ity to provide widespread support.
Overview of data quality
Data quality Status 2001 Change in data quality (from 2000)
Electricity good Electricity/heating/water: higher proportion of extrapolated
Heating consumption moderate figures, due to earlier closure of database (extrapolations
Water consumption moderate based on shorter periods or previous years)
Waste and Materials moderate stable
Chemicals consumption good additional staff restaurants recorded
Coolants good stable
Extinguishing agents good stable
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 5
7. Environmental management system
One of MIB AG’s key tasks is to support the We are focusing our efforts on the buildings
ISO14001 certification of Credit Suisse Group’s with the greatest environmental impact. The most
buildings and to ensure that the bank can retain important criteria is electricity consumption: We
this certification. MIB AG is therefore committed classify the 79 buildings with annual consumption
to helping Credit Suisse Group to reach its opera- of 200,000 kWh or more as „alpha“ buildings and
tional, environmental goals (formulated in 1994 accord them particular attention. These buildings
with target year of 2004) and to abide by the rel- account for 80% of Credit Suisse Group’s (Swit-
evant environmental regulations. zerland) electricity consumption and 70% of its
heating consumption.
The new MIB AG Property + Facility Manage-
ment company guidelines of end 2001 set down In 2001, the property managers – the contact
the requirement for the company to adopt a com- persons in each building – were allocated to the
prehensive approach to the environment. MIB AG account manager (AM) directly responsi-
ble for them (see chart), in order to improve coop-
Although we do not have our own certified en-
eration between Credit Suisse Group building
vironmental management system, we aim to im-
managers and MIB AG.
prove our environmental services on a continual
basis as part of our contract with Credit Suisse Energy and materials issues are dealt with by
Group. The “Next steps” section of each chapter a total of five specialist units or by the AM.
indicates the direction we will be taking in the com-
ing years.
Environmental responsibilities of MIB AG in its contract with Credit Suisse Group
Credit Suisse Group
MIB AG
Credit Suisse Group
management
(Energy & environment
CSG contract
areas)
MIB AG head of service
MIB AG management for
centre (looks after one
energy & the environment
region)
MIB AG account manager Credit Suisse Group
Cleaning / waste disposal
(AM) (looks after several property manager (for one
Green areas buildings) or several buildings)
Minimising consumption MIB AG facility manager
(FM) (looks after one
Consumption survey building)
Controlling & reporting
general connection
connection to energy and
materials
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 6
8. Environmental management system
Some of the responsibility lies with the building MIB AG is of course obliged to abide by the
managers, especially for waste disposal, coolants national, cantonal and communal environmental
and halon. whereas some tasks are the responsi- laws and regulations. This is monitored on a ran-
bility of the specialist units, such as controlling and dom basis by Credit Suisse Group and the SGS-
reporting. In 2001, responsibilities for waste dis- ICS certifier. The company also complies with regu-
posal were more clearly defined (collection chan- lations on safety at work (EKAS).
nels, responsibilities at the regional collection
Next steps
points) and staff were notified accordingly.
Controlling is based both on evaluations of the
MIB AG is involved in reviewing Credit Suisse
energy and materials database and on two-
Group’s energy guidelines.
monthly meetings (jours fixes) with the energy and
We will support Credit Suisse Group’s moni-
environmental managers of Credit Suisse Group.
toring of the environmental soundness of our
Our reports to Credit Suisse Group generally con-
processes.
sist of the minutes from these meetings, a report
We will check whether MIB AG would like to
on the main office in Uetlihof and the present an-
obtain ISO-14001 certification.
nual energy and materials report.
We will make our initial environment informa-
Last year, MIB AG itself carried out a dozen
internal audits on security at work and cleaning. tion available on the intranet.
In addition, the environmental audits which Credit We will train our staff in safety at work.
Suisse Group carried out in five company restau-
rants also included the tasks of MIB AG and inter-
faces with MIB AG, making suggestions for im-
provements where necessary. The inspection
audits of the ISO-14001 certifier covered MIB AG’s
area of responsibility. The 2001 inspection audit
did not make any critical comments about MIB
AG or require any additional measures.
Key figures on environmental management system 2001
Number of positions at MIB AG for Approx. 300, split between specialist units and
implementation of environmental requirements approx. 100 facility managers
Training in environmental matters 291 hours (halon training for 194 persons)
no other training documented
Participation in audits (incl. supervisory audits) 54 persons / 108 staff hours
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 7
9. Energy and water
Additional measures
Overall energy consumption in the Credit
Suisse Group system (Switzerland) rose by 5%
At the start of 2001, Credit Suisse Group joined
in 2001 (after a drop of 3% in the previous year).
Zurich Energy Model. Member companies have
Use of heating grew by 2%. committed themselves to reducing their annual
Electricity consumption increased by 7%. energy consumption, in accordance with cantonal
energy legislation. The aim is for the total consump-
Overall water consumption dropped by 9%.
tion of all member companies to drop by 15% by
In energy management we focus on the most 2007. Although Credit Suisse did not reach the
important buildings, termed “alpha” buildings, with goal in 2001, MIB AG will continue to support the
electricity consumption of 200,000 kWh p.a. or bank’s endeavours to contribute to meet the
more. group’s goals.
The most important technical measures were
Specific values and target attainment implemented as part of the “Energy 2001” project
(see box on next page).
The key figure for heating consumption (per
In Zurich Giesshübel, Credit Suisse Group
m2 of ECF) rose somewhat last year. However,
moved into the first MINERGIE office building. We
the weather in 2001 was noticeably colder than
will be able to analyse energy consumption there
in the previous year (HDD20 increased by 5%).
at the end of the first heating period, i.e. next year.
Taking this increase in HDD into account, the key
In addition to MIB AG’s measures, Credit
figures for heating were for the first time below
Suisse Group carried out energy-efficient refur-
Credit Suisse Group’s target value of 80 kWh/m2.
bishment in 2000 (refurbishment of several heat-
The key figure for electricity has risen dramati-
ing installations, two large cooling units and a flat
cally. However, this must be interpreted carefully.
roof), which should also reduce energy consump-
The net increase is estimated to be around 7%.
tion.
How useful have previous
optimisation measures been?
Energy and water consumption:
In 1999 and 2000, MIB AG implemented tech-
key figures 1999 – 2001
nical and operational measures in several build-
ings to maximise energy saving. We assessed
500
160
these buildings in 2001, and determined that our
measures are still having an impact. 400
120
Litre / m2
kWh / m2
300
CSG (Switzerland): Proportions of
80
energy carriers in 2001 200
40 100
Miscellaneous 3 %
(+2 %)
District Heating
0
0
14 % (- 2%) Oil 26 % 1999 2000 2001 Target 2004
(-2 %)
Electricity consumption per m2
Heating per m2 (HDD adj.)
Heating per m2 (actual)
Water per m2 (actual) (right scale)
Gas 57 %
(+2 %)
In parenthesis: changes from 2000
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 8
10. Energy and water
Swisspower project Weaknesses
Credit Suisse Group has signed a contract with Electricity consumption has increased notice-
ably. The 2001 target now looks extremely de-
Swisspower for supply of electricity from 2000 to
manding.
2007 inclusive. The contract applies to all Credit
Suisse Group’s business properties in Switzer-
Next steps
land. The contract no longer contains any maxi-
mum and minimum rates, but instead offers price
In 2002 we will be carrying out further energy
categories depending on consumption and the
optimisation measures and refurbishment in
type of supply (high or low voltage). The electric-
cooperation with Credit Suisse Group.
ity load is checked every 15 minutes by means of
We will be involved in reviewing Credit Suisse
12 reference measurements.
Group’s energy goals.
Strengths We will continue to provide Credit Suisse Group
with support in reaching the targets of the Zu-
Our medium-term goals for heating and wa- rich Energy Model.
ter supply have been reached. We are likely
to stay on target until 2004.
The Swisspower project is considerably im-
proving electricity data quality and supply of
information to building managers.
Improvement measures implemented in 2000
are still having positive effects.
The energy-efficient refurbishment (Energy
2001) produced useful results.
Results of the Energy 2001 project
MIB AG planned and carried out renovation work in five large buildings with high energy con-
sumption. The projects in Aarau, Berne and Zurich will noticeably lower energy consumption and will
on average have paid for themselves within five years. A total of more than half a million Swiss francs
was invested.
Detailed examinations by MIB AG experts and external engineers revealed an estimated total
savings potential of 1.7 GWh p.a. Savings can be made primarily in heating (an average of 23%), but
also in electricity (8%). Annual energy consumption for the five buildings should drop by almost CHF
140,000 overall, and the amortisation period (incl. interest) is from 2 to 7.5 years, that is, 4 years on
average.
Measures implemented include the following:
In Bahnhofstrasse, Zurich, operating hours for air conditioning and heating have been optimised,
room temperatures in offices and in the server room (24°C in the latter) have been adjusted, the
hot water supply has been reduced and oversized installation parts in two buildings have been
switched off.
In the buildings in Bahnhofstrasse, Aarau and in the Bundesplatz in Berne, humidifying units have
also been switched off, heating curves reduced and one air conditioning installation was switched
off during a period in which the heating was on (heat-sensitive air conditioning systems would be
ideal, but could not be amortised in five years)
Overall, the aims of the project were reached in full. These measures should reduce energy con-
sumption under the MIB AG contract by a good half a percent.
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 9
11. Waste and materials
Strengths
Waste from most of the Credit Suisse Group
locations is sorted locally, brought to one of the
The waste disposal system is working very ef-
17 regional Credit Suisse Group waste collection
fectively: waste is collected in up to 18 batches.
sites, known as “master buildings”, registered, and
This means that approximately two thirds of
then transferred to the waste disposal company.
waste can be recycled.
In 2001, the overall amount of waste remained
Additional staff restaurants were included in the
stable, even though the waste from individual com-
waste disposal system.
pany restaurants is now being disposed of via the
The recyclable amounts rose and the amount
master buildings too.
of hazardous waste decreased.
New waste disposal information
Weaknesses
In 2001, the collection and waste disposal
Construction waste is not registered.
routes were standardised for all the master build-
ings, and set down in clear A4 handouts. In par- The amount of refuse is increasing.
ticular, we aimed to make it simpler for Credit
Suisse Group staff to dispose of their waste cor- Next steps
rectly. New waste collection points were also set
MIB AG managers will be notified of the re-
up in certain locations.
vised waste disposal routes (incl. information
The amount of waste per employee has
via the intranet)
dropped slightly. The recyclable proportion of this
A separate evaluation procedure for hazard-
was once again 62%.
ous waste is being developed in accordance
with the swiss regulation on the disposal of haz-
ardous waste.
We are discussing with Credit Suisse Group
possible means of registering construction
waste.
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 10
12. Chemicals, coolants and extinguishing agents
Chemicals/cleaning materials Extinguishing agents (halon)
MIB AG arranges for Credit Suisse Group’s There were still 19.6 tonnes of halon in 50 op-
properties to be cleaned by professional clean- erational installations at the end of 2001, and an-
ing companies. Additional cleaning required at other 0.59 tonnes (unchanged) in non-operational
short notice is carried out by MIB AG staff. The installations and in store. This situation has been
cleaning companies inform us of the type and notified to the Federal Reporting Office in accord-
amounts of cleaning materials they use. ance with regulations.
They are contractually obliged to select envi-
Strengths
ronmentally friendly cleaning materials, and to
train their staff to use these as sparingly as possi-
Coolant losses have dropped sharply.
ble.
Additional restaurants are recorded systemati-
The inclusion of additional restaurants has led
cally. Coverage is now nearly 100%.
to a rise in the number of materials recorded. 323
The amount of R12 has been reduced further.
products are now used, 77 more than before. 63
of these come from the additional restaurants.
Weaknesses
The external companies inform us of any new
cleaning materials or chemicals they use. This
Nearly 1.2 tonnes of halon escaped from a
allows us to give the persons concerned relevant
large fire extinguisher.
training, for example in handling and storing
The number of different chemicals used has
chemicals and in using protective goggles. We
increased further.
now enter chemicals in our database together with
their hazardous waste code.
Next steps
We are not yet in a position to assess the im-
pact of micro-fibre wipes. These can be used to The impact of micro-fibre wipes will be ana-
clean the office areas of buildings (e.g. tables, lysed in greater detail.
chairs, and some plumbed areas). We will need
Further cooling installations will be converted
to carry out a more detailed analysis here to reach
to new coolants in 2002 or shut down.
a useful conclusion about the ecological value of
We are investigating the environmental impact
these cloths.
of the number of different chemicals and re-
The total 78,000 litres of chemicals and clean-
viewing our chemicals strategy.
ing materials can be divided roughly into 60%
When cleaning tenders are renewed, environ-
materials with a toxin class and 40% non-toxic
mental aspects will be taken into account in
materials.
the contract.
We are building up information on chemicals
Coolants
on the intranet.
At the end of 2001, Credit Suisse Group’s con-
tract included 421 cooling installations, contain-
ing 18.1 tonnes of coolant. Last year, five cooling
machines at four locations were converted to R12
coolant or shut down in accordance with our plans.
Further conversions are due to be carried out by
2002/2003 in accordance with legal provisions.
There were considerably fewer losses in 2001
than in the previous year (284 kg against 650 kg).
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 11
13. Construction and maintenance
Strengths
The overall office area managed by MIB AG
has remained the same since 1998, but in a
Uetlihof complex in Zurich enjoys an excellent
smaller number of buildings. In general, MIB AG
reputation amongst specialists for its environ-
is responsible for smaller construction projects,
mentally friendly design. It is also cost-effective.
whereas Credit Suisse Group carries out larger
The guidelines on construction ecology are
construction projects itself.
carefully adhered to in conversion projects.
The most ambitious construction project in 2001
There is also a simplified version for smaller
was the extra storey added to Uetlihof: the existing
(conversion) projects.
green roof was removed, an extra floor covering
8,000 m2 (energy-consuming floorspace) was
Next steps
added, and the green roof was rebuilt on top. The
building complex is still a good example of sustain- The simplified guidelines on construction ecol-
able construction 20 years after it was built, which ogy will be tested on smaller (conversion)
testifies to its environmentally friendly design. projects.
Uetlihof grounds (Zurich) will continue to be
maintained in an environmentally friendly man-
ner.
Communication and training
Internal information Next steps
Account managers received an evaluation of Information about all building systems will be
energy and water consumption in their buildings revised and stored in the SAP system, so that
and the corresponding key figures as a basis for it is accessible to all MIB AG staff.
further optimisation measures. All 333 employees Energy and materials training will be docu-
of MIB AG working for Credit Suisse Group also mented better.
received the Energy and Water Report 2000 which
There will be further internal and external in-
examined the environmental aspects of our con-
spections in Uetlihof.
tract.
The property information sheet will be devel-
oped further to make it easier to interpret.
The intranet will be expanded to provide infor-
mation on energy and the environment for MIB
AG staff.
Further information and contact
For further information and suggestions, please
direct your inquiries to:
MIB AG
Property + Facility Management
Affolternstrasse 40
8050 Zürich
Tel. ++41 43 288 45 10
Fax ++41 43 288 44 33
E-Mail energie.umwelt@mibag.com
Energy and Materials Report 2001 for Credit Suisse Group Switzerland page 12