Qualtrics loves MVPs! We liked meeting with many of you at Dreamforce and want to keep the conversation going. Join us for a deeper dive into the Qualtrics - Salesforce integration. Speakers: Jon Tresko, Salesforce MVP and CodeScience Solution Architect Josh Cazier, Sales Engineer, Qualtrics

1. Qualtrics – Salesforce integration
Webinar for Salesforce MVPs
11.3.2015
SM

3. Introductions
Jon Tresko
Solution Architect
Salesforce MVP
Josh Cazier
Sales Engineer

4. Customer Insights
Voice of the Customer Programs
Customer Satisfaction Surveys
Net Promoter Systems
Website Experience Feedback
Employee Insights
360-degree Employee Feedback
Employee Engagement Surveys
Employee Satisfaction Surveys
Exit Interviews
Market Insights
Academic Studies
Market Research
Ad Testing
Concept Testing
What is Qualtrics?

5. more than 8,000 and growing
Who uses Qualtrics?

6. Surveys + CRM
Customer satisfaction surveys 1

7. Getting to 100% coverage
Growth/
Advocacy
SupportRetention
Buying
Delivery
• Website
• Initial Sales Meeting
• Inside Sales Support
• Sales Process
• Commercial Support
• Onboard Process
• Services Project
• Training
• Self-help website
• Technical Support
• RMA
• Upgrades
• Relationship
• Product Quality
• Maintenance contract

8. Demo

9. • Vocalize dashboards in Salesforce
• Customizable button/SDK
• Query builder – Save Queries – Schedule Sends
• And...?
What’s next?

10. Partner program
• Rev share
• Service partners
• Qualtrics.com/innovation-exchange/partners

11. jhyde@qualtrics.com
joshc@qualtrics.com
partnerships@qualtrics.com
jon.tresko@codescience.com

12. Q&A