SlideShare ist ein Scribd-Unternehmen logo
1 von 20
UNLOCKINGTHEPOWER
OFSOCIALMEDIA
OCTOBER3,2013
Hi,I’mKim.
New to Pyramid.
Recently worked at Spring Creek Group, one of
the nation’s first social media focused agencies.
Prior to that worked in development
communications for KEXP.
Excited to be helping Pyramid give voice to good
causes.
#PYRWebinar |@PyramidComms
ORGANIZINGTHECHAOS
DEVELOPING YOUR SOCIAL MEDIA PLAN
#PYRWebinar |@PyramidComms
Review & Listen Make a Plan Add Value Start Sharing Measure
#PYRWebinar |@PyramidComms
Review & Listen Make a Plan Add Value Start Sharing Measure
§  Audit your current presence
§  Understand how people are talking about your organization
§  Understand what your audience cares about
§  Listen to the good AND the bad
#PYRWebinar |@PyramidComms
0	
  
10	
  
20	
  
30	
  
40	
  
50	
  
60	
  
Favorites
Retweets
Replies
Tweets
0
50
100
150
200
250
300
350
400
New Likes
Monthly PTAT
Total Actions
#PYRWebinar |@PyramidComms
Source: Analytics.Twitter.com Source: Facebook Insights
Review & Listen Make a Plan Add Value Start Sharing Measure
§  Set goals and objectives
§  Identify target audiences
§  Establish owned, earned, & paid media strategies; think integrated
§  Identify key performance indicators
#PYRWebinar |@PyramidComms
Organization Goal
Communications/Marketing Goal
Social Media Goal
#PYRWebinar |@PyramidComms
Review & Listen Make a Plan Add Value Start Sharing Measure
§  Define your brand and tone and voice
§  Be clear about the value you provide your audience
§  Evaluate your assets and storytelling content
§  Build an editorial calendar
#PYRWebinar |@PyramidComms
ShowYourStory
#PYRWebinar |@PyramidComms
Review & Listen Make a Plan Add Value Start Sharing Measure
§  Create audience outreach plan
§  Prepare engagement and escalation plan
§  Partner outreach recommendations
#PYRWebinar |@PyramidComms
WoodlandParkZoo
#GiveTen for Tigers
Social
communities
Email
outreach to
donors
Influencers
#PYRWebinar |@PyramidComms
Review & Listen Make a Plan Add Value Start Sharing Measure
§  Monitoring tool selection
§  Reporting cadence and metrics
§  Insight and evaluation
#PYRWebinar |@PyramidComms
Sometoolsuggestions
Facebook Insights
Twitter Analytics (Analytics.Twitter.com)
Statigram for Instagram Statistics
Simply Measured for on-going tracking and reporting
Link Tracking
Listen
Make a Plan
Add ValueStart Sharing
Measure
#PYRWebinar |@PyramidComms
ADDITIONALCONSIDERATION
#PYRWebinar |@PyramidComms
Resources and team
#PYRWebinar |@PyramidComms
HOWWECANHELP
Strategic Planning &
Recommendations
Campaign Planning &
Integration
Evaluation &
Assessment
#PYRWebinar |@PyramidComms
QUESTIONS?
#PYRWebinar |@PyramidComms
THANKYOU
Find us on Twitter, Facebook, and LinkedIn.
Facebook.com/PyramidCommunications
LinkedIn.com/company/pyramid-communications
You can find me @kimervin.
kervin@pyramidcommunications.com
#PYRWebinar |@PyramidComms

Weitere ähnliche Inhalte

Was ist angesagt?

Lorraine Goldberg - Content Marketing Boom or Bust? Surprising Truths and Myt...
Lorraine Goldberg - Content Marketing Boom or Bust? Surprising Truths and Myt...Lorraine Goldberg - Content Marketing Boom or Bust? Surprising Truths and Myt...
Lorraine Goldberg - Content Marketing Boom or Bust? Surprising Truths and Myt...
Julia Grosman
 
Ashley Zeckman - Mastering the Perfect Content Recipe: 5 Key Ingredients for ...
Ashley Zeckman - Mastering the Perfect Content Recipe: 5 Key Ingredients for ...Ashley Zeckman - Mastering the Perfect Content Recipe: 5 Key Ingredients for ...
Ashley Zeckman - Mastering the Perfect Content Recipe: 5 Key Ingredients for ...
Julia Grosman
 
Leveraging the Power of Social Media
Leveraging the Power of Social MediaLeveraging the Power of Social Media
Leveraging the Power of Social Media
Emily Miethner
 

Was ist angesagt? (20)

Grasping the “Why” Behind Local Search by Kristan Bauer - #SEJSummit NY
Grasping the “Why” Behind Local Search by Kristan Bauer - #SEJSummit NYGrasping the “Why” Behind Local Search by Kristan Bauer - #SEJSummit NY
Grasping the “Why” Behind Local Search by Kristan Bauer - #SEJSummit NY
 
Steal from the Startups: Entrepreneur Style Growth Tactics for Big Brands by ...
Steal from the Startups: Entrepreneur Style Growth Tactics for Big Brands by ...Steal from the Startups: Entrepreneur Style Growth Tactics for Big Brands by ...
Steal from the Startups: Entrepreneur Style Growth Tactics for Big Brands by ...
 
Social Media on a Budget: for Non-Profits and Small Businesses
Social Media on a Budget: for Non-Profits and Small Businesses Social Media on a Budget: for Non-Profits and Small Businesses
Social Media on a Budget: for Non-Profits and Small Businesses
 
SEJ ThinkTank: Big Brands and Reddit: Are You Missing Out?
SEJ ThinkTank: Big Brands and Reddit: Are You Missing Out? SEJ ThinkTank: Big Brands and Reddit: Are You Missing Out?
SEJ ThinkTank: Big Brands and Reddit: Are You Missing Out?
 
#SEJThinkTank: How to Build Links Using Content Marketing & Outreach
#SEJThinkTank: How to Build Links Using Content Marketing & Outreach #SEJThinkTank: How to Build Links Using Content Marketing & Outreach
#SEJThinkTank: How to Build Links Using Content Marketing & Outreach
 
Social Media & SEO: Separating Myth from Fact
Social Media & SEO: Separating Myth from FactSocial Media & SEO: Separating Myth from Fact
Social Media & SEO: Separating Myth from Fact
 
The real measure of social media influencers with Sendible and Majestic
The real measure of social media influencers with Sendible and MajesticThe real measure of social media influencers with Sendible and Majestic
The real measure of social media influencers with Sendible and Majestic
 
Brent Csutoras
Brent Csutoras Brent Csutoras
Brent Csutoras
 
#SEJThinkTank: How to Use a Podcast to Build Your Email List by Jerod Morris
#SEJThinkTank: How to Use a Podcast to Build Your Email List by Jerod Morris#SEJThinkTank: How to Use a Podcast to Build Your Email List by Jerod Morris
#SEJThinkTank: How to Use a Podcast to Build Your Email List by Jerod Morris
 
7 Steps to Hiring an Insanely Great SEO
7 Steps to Hiring an Insanely Great SEO7 Steps to Hiring an Insanely Great SEO
7 Steps to Hiring an Insanely Great SEO
 
Creating Behavior-Changing Content by Grant Simmons - #SEJSummit Atlanta
Creating Behavior-Changing Content by Grant Simmons - #SEJSummit AtlantaCreating Behavior-Changing Content by Grant Simmons - #SEJSummit Atlanta
Creating Behavior-Changing Content by Grant Simmons - #SEJSummit Atlanta
 
Show me the link! With Debra Mastaler
Show me the link! With Debra MastalerShow me the link! With Debra Mastaler
Show me the link! With Debra Mastaler
 
Lorraine Goldberg - Content Marketing Boom or Bust? Surprising Truths and Myt...
Lorraine Goldberg - Content Marketing Boom or Bust? Surprising Truths and Myt...Lorraine Goldberg - Content Marketing Boom or Bust? Surprising Truths and Myt...
Lorraine Goldberg - Content Marketing Boom or Bust? Surprising Truths and Myt...
 
Ashley Zeckman - Mastering the Perfect Content Recipe: 5 Key Ingredients for ...
Ashley Zeckman - Mastering the Perfect Content Recipe: 5 Key Ingredients for ...Ashley Zeckman - Mastering the Perfect Content Recipe: 5 Key Ingredients for ...
Ashley Zeckman - Mastering the Perfect Content Recipe: 5 Key Ingredients for ...
 
Creating Trends, Not Just Following Them: How IBM & Other Top Brands Have Ear...
Creating Trends, Not Just Following Them: How IBM & Other Top Brands Have Ear...Creating Trends, Not Just Following Them: How IBM & Other Top Brands Have Ear...
Creating Trends, Not Just Following Them: How IBM & Other Top Brands Have Ear...
 
The Art of Storytelling | Pubcon 2016
The Art of Storytelling | Pubcon 2016The Art of Storytelling | Pubcon 2016
The Art of Storytelling | Pubcon 2016
 
The Link Building Guide to Evaluation of Links and Link Value
The Link Building Guide to Evaluation of Links and Link ValueThe Link Building Guide to Evaluation of Links and Link Value
The Link Building Guide to Evaluation of Links and Link Value
 
Search and Social Marketing: Better Together
Search and Social Marketing: Better TogetherSearch and Social Marketing: Better Together
Search and Social Marketing: Better Together
 
Leveraging the Power of Social Media
Leveraging the Power of Social MediaLeveraging the Power of Social Media
Leveraging the Power of Social Media
 
The 5-Minute SEO Playbook (Mom 2.0 Summit 2016)
The 5-Minute SEO Playbook (Mom 2.0 Summit 2016)The 5-Minute SEO Playbook (Mom 2.0 Summit 2016)
The 5-Minute SEO Playbook (Mom 2.0 Summit 2016)
 

Andere mochten auch

Challenges for Corporate Communications in the Digital Age
Challenges for Corporate Communications in the Digital AgeChallenges for Corporate Communications in the Digital Age
Challenges for Corporate Communications in the Digital Age
ContentStrategyForum2014
 
Chap17 Public Relations, Publicity, And Corporate Advertising
Chap17 Public Relations, Publicity, And Corporate AdvertisingChap17 Public Relations, Publicity, And Corporate Advertising
Chap17 Public Relations, Publicity, And Corporate Advertising
Phoenix media & event
 

Andere mochten auch (20)

02_Brand Consultancy_The Facebook Marketing For Luxury Brands 0630
02_Brand Consultancy_The Facebook Marketing For Luxury Brands 063002_Brand Consultancy_The Facebook Marketing For Luxury Brands 0630
02_Brand Consultancy_The Facebook Marketing For Luxury Brands 0630
 
Социальные сети как большие данные
Социальные сети как большие данныеСоциальные сети как большие данные
Социальные сети как большие данные
 
Социальные сети в России (Mail.ru, март 2014)
Социальные сети в России (Mail.ru, март 2014)Социальные сети в России (Mail.ru, март 2014)
Социальные сети в России (Mail.ru, март 2014)
 
Siemens: The Evolution of Corporate Communications
Siemens: The Evolution of Corporate CommunicationsSiemens: The Evolution of Corporate Communications
Siemens: The Evolution of Corporate Communications
 
Бриф агентства
Бриф агентстваБриф агентства
Бриф агентства
 
Пирамида бренда
Пирамида брендаПирамида бренда
Пирамида бренда
 
Social Media 101 for Public Relations Pros
Social Media 101 for Public Relations ProsSocial Media 101 for Public Relations Pros
Social Media 101 for Public Relations Pros
 
Corporate Communications 2.0
Corporate Communications 2.0Corporate Communications 2.0
Corporate Communications 2.0
 
Social Media Boot Camp Twitter For Corporate Communications
Social Media Boot Camp   Twitter For Corporate CommunicationsSocial Media Boot Camp   Twitter For Corporate Communications
Social Media Boot Camp Twitter For Corporate Communications
 
A Review: Top Social Media For Corporate Communications 2015
A Review: Top Social Media For Corporate Communications 2015A Review: Top Social Media For Corporate Communications 2015
A Review: Top Social Media For Corporate Communications 2015
 
Креативные методики
Креативные методикиКреативные методики
Креативные методики
 
Social Media Strategy, HSM Italia
Social Media Strategy, HSM ItaliaSocial Media Strategy, HSM Italia
Social Media Strategy, HSM Italia
 
Public Relations 2.0
Public Relations 2.0Public Relations 2.0
Public Relations 2.0
 
Социальные сети в России, февраль 2016
Социальные сети в России, февраль 2016Социальные сети в России, февраль 2016
Социальные сети в России, февраль 2016
 
Handling a Corporate Communications Crisis via Social Media
Handling a Corporate Communications Crisis via Social MediaHandling a Corporate Communications Crisis via Social Media
Handling a Corporate Communications Crisis via Social Media
 
Challenges for Corporate Communications in the Digital Age
Challenges for Corporate Communications in the Digital AgeChallenges for Corporate Communications in the Digital Age
Challenges for Corporate Communications in the Digital Age
 
The future of corporate communications – summary of results
The future of corporate communications – summary of resultsThe future of corporate communications – summary of results
The future of corporate communications – summary of results
 
Public Relations Theory
Public Relations TheoryPublic Relations Theory
Public Relations Theory
 
Public relations in 2017
Public relations in 2017Public relations in 2017
Public relations in 2017
 
Chap17 Public Relations, Publicity, And Corporate Advertising
Chap17 Public Relations, Publicity, And Corporate AdvertisingChap17 Public Relations, Publicity, And Corporate Advertising
Chap17 Public Relations, Publicity, And Corporate Advertising
 

Ähnlich wie Unlocking the Power of Social Media

Shoutlet CMOUS - Public
Shoutlet CMOUS - PublicShoutlet CMOUS - Public
Shoutlet CMOUS - Public
Teresa Caro
 
Why publisher traffic numbers are damaging PRs' reputation
Why publisher traffic numbers are damaging PRs' reputation Why publisher traffic numbers are damaging PRs' reputation
Why publisher traffic numbers are damaging PRs' reputation
Stella Bayles
 
Social media partnering 7.13.13 final
Social media partnering 7.13.13 finalSocial media partnering 7.13.13 final
Social media partnering 7.13.13 final
Tom Grayson
 

Ähnlich wie Unlocking the Power of Social Media (20)

Why Your Social Content Strategy Sucks and How to Fix It
Why Your Social Content Strategy Sucks and How to Fix ItWhy Your Social Content Strategy Sucks and How to Fix It
Why Your Social Content Strategy Sucks and How to Fix It
 
C3 Round Table Discussion: Social Media for Business
C3 Round Table Discussion: Social Media for BusinessC3 Round Table Discussion: Social Media for Business
C3 Round Table Discussion: Social Media for Business
 
WK 04. CONTENT + ENGAGEMENT
WK 04. CONTENT + ENGAGEMENTWK 04. CONTENT + ENGAGEMENT
WK 04. CONTENT + ENGAGEMENT
 
State of Search 2014
State of Search 2014 State of Search 2014
State of Search 2014
 
Shoutlet CMOUS - Public
Shoutlet CMOUS - PublicShoutlet CMOUS - Public
Shoutlet CMOUS - Public
 
The Content Cycle by Fresh Egg - Brighton Digital Marketing Festival 2013
The Content Cycle by Fresh Egg - Brighton Digital Marketing Festival 2013The Content Cycle by Fresh Egg - Brighton Digital Marketing Festival 2013
The Content Cycle by Fresh Egg - Brighton Digital Marketing Festival 2013
 
Utilising social media analytics to drive more targeted marketing
Utilising social media analytics to drive more targeted marketingUtilising social media analytics to drive more targeted marketing
Utilising social media analytics to drive more targeted marketing
 
Social Media for the Property Manager
Social Media for the Property ManagerSocial Media for the Property Manager
Social Media for the Property Manager
 
LOCALOGY ENGAGE 19: AI’s Impact on the B2B Customer Journey
LOCALOGY ENGAGE 19: AI’s Impact on the B2B Customer JourneyLOCALOGY ENGAGE 19: AI’s Impact on the B2B Customer Journey
LOCALOGY ENGAGE 19: AI’s Impact on the B2B Customer Journey
 
SAScon Beta - Utilising social media analytics to drive more targeted marketing
SAScon Beta - Utilising social media analytics to drive more targeted marketingSAScon Beta - Utilising social media analytics to drive more targeted marketing
SAScon Beta - Utilising social media analytics to drive more targeted marketing
 
Jay Goldman - Measuring your Social Media Success
Jay Goldman - Measuring your Social Media Success Jay Goldman - Measuring your Social Media Success
Jay Goldman - Measuring your Social Media Success
 
Friday Session #63: Monitoring, Managing or Customer Service
Friday Session #63: Monitoring, Managing or Customer Service Friday Session #63: Monitoring, Managing or Customer Service
Friday Session #63: Monitoring, Managing or Customer Service
 
Social Media Clicks & Cocktails Seminar - May 2011
Social Media Clicks & Cocktails Seminar -  May 2011 Social Media Clicks & Cocktails Seminar -  May 2011
Social Media Clicks & Cocktails Seminar - May 2011
 
Why publisher traffic numbers are damaging PRs' reputation
Why publisher traffic numbers are damaging PRs' reputation Why publisher traffic numbers are damaging PRs' reputation
Why publisher traffic numbers are damaging PRs' reputation
 
Using metrics to drive your social media strategy
Using metrics to drive your social media strategyUsing metrics to drive your social media strategy
Using metrics to drive your social media strategy
 
Social Media Strategy for Nonprofits
Social Media Strategy for NonprofitsSocial Media Strategy for Nonprofits
Social Media Strategy for Nonprofits
 
Social Media and Branding for Small Business
Social Media and Branding for Small BusinessSocial Media and Branding for Small Business
Social Media and Branding for Small Business
 
Essential Marketing And Social Media Know-how For Businesses And Organization...
Essential Marketing And Social Media Know-how For Businesses And Organization...Essential Marketing And Social Media Know-how For Businesses And Organization...
Essential Marketing And Social Media Know-how For Businesses And Organization...
 
Social media partnering 7.13.13 final
Social media partnering 7.13.13 finalSocial media partnering 7.13.13 final
Social media partnering 7.13.13 final
 
How Businesses Connect In The Connected Consumer World
How Businesses Connect In The Connected Consumer WorldHow Businesses Connect In The Connected Consumer World
How Businesses Connect In The Connected Consumer World
 

Kürzlich hochgeladen

Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
vu2urc
 

Kürzlich hochgeladen (20)

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Tech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdfTech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdf
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Evaluating the top large language models.pdf
Evaluating the top large language models.pdfEvaluating the top large language models.pdf
Evaluating the top large language models.pdf
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
 

Unlocking the Power of Social Media