eLearning in Health Webinar June 14

eLearning in
Health
New Efficiency? Better Care? Or electronic distraction?
Presented by
Marc Niemes (PulseLearning)
Michael Browning (Mayfield Education)
Webinar
June 2014

217 June, 2014 marc.niemes@pulselearning.commbrowning@mayfield.edu.au
Format & Focus…….
• Webinar Structure
• Who we are/Who you are
• Market Insight & Challenges
• Seven common mistakes
• Engage or Enrage
• Build or Buy
• A way forward?

Who we are?
• Marc Niemes, APAC Director
• Founded In Ireland, 15 years,
Australia focused in Health
Learning Capability
• Founding president elearning
industry association
• Winner Bersin, Deloitte Tech
Fast 50, CLO, LearnX
• Platform and Tool agnostic
• People, learning, Technology
• Michael Browning, Deputy
CEO & Director of Learning
• Mayfield, over 45 years in
Health Education
• Diverse curriculum matched
to Health, Learning and
organisations

Who are you…POLL

Market Insights…
• 10% of GDP+ (USA is
18%, UK is 9.8%)
• $120 Billion or
~$5,500 per person
• 40% goes to Hospitals
• Cardio, Oral and
Mental Health top 3
spends.

Market Insights…
• 15% of total Australian
workforce in Health
• ~70% of Hospitals recurrent
spend is staff
• Health Workforce due to
shrink, HWA 80,000 nursing
shortage by 2025.
• Starting its digital revolution

Health Learning Insights
• 80% of the elearning market is
“Compliance Focused”
• Systems & Reporting (primary driver) to
support Care.
• Training time windows shrinking, demands
increasing
• Learning Audiences(s): Organisation
(Admin & Facility Staff), Nursing,
Specialists, Allied Health, Volunteers,
Patients, Family, and their Associations,

Story of 2
Health
Administration
Care Provision
& Capability

Health Administration

• Engagement
• Relevant
• Care
• Capability
• Compliant
• Competence
Care Provision &
Competence

My Top 7 Lessons
1. Governance
2. You will never have all the answers
3. SoftLaunch (Science v’s Art)
4. One problem per project
5. Focus
6. Year 1: 80% Systems/LMS (where
is content?), Year 2: 95% Content
7. Have Fun, can’t bore people to be
engaged

More Lessons…
• E learning is seen as ‘set and forget’ single
solution
• All learners are the same and have the same
level of digital literacy
• E learning products are a one stop shop. Learning
is blended and includes elearning.
• Digital learning cannot replicate what is occurring
in the practicalities of the real world of work
• Everyone who works in the health care sector will
adapt quickly to elearning
• E learning is isolated from others and reality

• The environment is not conducive to exclusive
learning event
• The timing has to ensure core business can
proceed
• Traditional learning tools have been seen to
distract rather than compliment business needs
More Lessons…

• Planning then Implementation
• Assessment of target groups
• Assessment of current learning- what
currently exists
• Integration of learning approaches,
modalities and materials
• Planned change accommodating
anticipated consequences
To Be Successful…

Simple Success Framework
Format
Device
ContentContext

What does success look like…

Success in Care Sector
From This
To This...

Quick Information Access

Aligned to Values & Learners

Who: Build or Buy
• To Build
– Is an Internal SME the best person to
build Learning Content”?
• To Buy
– Too General?
– License Fees
• Both: buy foundational and build
upon this.
• What should a course cost? POLL

A representation of all users to be
involved to ensure
• Saturation of staff
• HR capture
• Learning & Development capture
• Quality Systems capture
Who: should be involved

• To shape learning of their future
• Ensure representation in the
planning, design and delivery of
learning solutions
• To be ambassadors for work
integrated learning
• To consolidate bodies of knowledge
which encompass the theoretical,
practical and contemporary
Health clinicians are needed
more than ever

• Integrated to CPD and mandatory
training requirements
• Integrated with personal electronic
devices
• Can access real time resources
• Host synchronous and asynchronous
learning
• Is personalised and supportive
• Support social aspects of learning
Health clinicians are needed
more than ever

What Tools?
• Those that can easily host blended learning
• Work on needed devices.
– Video
– Flash? Or not
• Those that can integrate with Organisational staff
learning management systems
• That have reporting mechanisms as evidence of
participation - analytics
• Those that can articulate with best practice
guidelines and support internal/external policy
• Accommodate extranet log in

Next Steps….
• Send Link to presentation slides and
Audio
• Select a project to start or analysis
existing content/needs?
• Arrange for one of the current
attendees to present their own
solutions to the group in a few weeks
time.

QUESTIONS AND MORE QUESTIONS
Marc Niemes
Phone: +61 3 9018 5667
Mobile: +61 411 467 111
Twitter: @niemesm
LinkedIn: http://au.linkedin.com/in/niemesm
Email: marc.niemes@pulselearning.com
marc.niemes@elearning.org.au
Michael Browning
Phone: +61 3 98119021
Mobile: +61 488 278 988
Email: mbrowning@mayfield.edu.au
Web: www.mayfield.edu.au

eLearning in Health Webinar June 14

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