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Preparing for Disaster:
   Winter Season
Request types
    Service Requests for Winter Storms

       Snow Removal
       Ice Removal
       Slippery Roads
       Black Ice
       Dangerous Icicles
       Clogged Storm Drains
       Power Outages
       Blocked Roads
       Dangerous Intersections
       Down Trees
       Requests for Food, Supplies
       Requests for Non-Emergency Medical Supplies, Medications, Restoring Heat
       Request for Transportation
       Snowed In Requests
       Flooding


3
Widgets to Activate
Widgets
 School Closings
 Road Closures / Transportation Changes
 Weather Watches / Warnings Widget
  http://mobile.weather.gov/#typeLocation
 Disaster Widget That Highlights FAQ’s and Information on the specific
  storm (Blizzard, etc.)
 FEMA Widget www.fema.gov
 American Red Cross Widget American Red Cross
 Shelter Widgets
Channels to utilize
     Weather alert phone calls
     City Website
     Local media outlets as part of preparation directions, embedding
      website (TV, Radio, NPR, and Newspapers)
     Social Channels such as Facebook and Twitter.
     PublicStuff portal for continued updates.
     Provide direct emails and links to all local community
      organizations to help spread the message:
         •   BIDS
         •   Local Businesses
         •   School Contacts, Local Colleges and Universities
         •   Residential Groups
         •   Bicycle Coalitions
         •   Nonprofit Agencies, etc.
         •   Local & National Nonprofits


9
Please Remind Your Residents To…
      Download the PublicStuff app phone device and report
       service request issues online, via SMS text and toll free
       numbers.
      Submit the service request through PublicStuff.
      Take pictures of service requests in order to document
       the damage
      Add comments to and share service requests




11

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Winter Disaster

  • 1. Preparing for Disaster: Winter Season
  • 2. Request types Service Requests for Winter Storms  Snow Removal  Ice Removal  Slippery Roads  Black Ice  Dangerous Icicles  Clogged Storm Drains  Power Outages  Blocked Roads  Dangerous Intersections  Down Trees  Requests for Food, Supplies  Requests for Non-Emergency Medical Supplies, Medications, Restoring Heat  Request for Transportation  Snowed In Requests  Flooding 3
  • 3. Widgets to Activate Widgets  School Closings  Road Closures / Transportation Changes  Weather Watches / Warnings Widget http://mobile.weather.gov/#typeLocation  Disaster Widget That Highlights FAQ’s and Information on the specific storm (Blizzard, etc.)  FEMA Widget www.fema.gov  American Red Cross Widget American Red Cross  Shelter Widgets
  • 4. Channels to utilize  Weather alert phone calls  City Website  Local media outlets as part of preparation directions, embedding website (TV, Radio, NPR, and Newspapers)  Social Channels such as Facebook and Twitter.  PublicStuff portal for continued updates.  Provide direct emails and links to all local community organizations to help spread the message: • BIDS • Local Businesses • School Contacts, Local Colleges and Universities • Residential Groups • Bicycle Coalitions • Nonprofit Agencies, etc. • Local & National Nonprofits 9
  • 5. Please Remind Your Residents To…  Download the PublicStuff app phone device and report service request issues online, via SMS text and toll free numbers.  Submit the service request through PublicStuff.  Take pictures of service requests in order to document the damage  Add comments to and share service requests 11