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RECAPTURING
中国’S OLD
NOBILITY
Building a Chinese Luxury Brand

Presentation delivered at the China Luxury Summit 2010 in Macau
                                                                  1
                                                                      1
China, arguably the world‟s most
    important luxury market




           2010 © BBDO/Proximity Live China
             An Omnicom Group Company.        2
1



2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        3
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        4
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.                                                         5
             Sources: Cap Gemini/Merrill Lynch World Wealth Report, TNS, KPMG, Credit Suisse
2010 © BBDO/Proximity Live China   6
  An Omnicom Group Company.
Given the importance of China as a
 market, many brands have begun to
acknowledge the country more explicitly




                                      7
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        8
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        9
Yet, the market for luxury is still
predominantly all about Western brands




              2010 © BBDO/Proximity Live China
                An Omnicom Group Company.        10
So, why aren‟t there enough
   Chinese luxury brands?




     2010 © BBDO/Proximity Live China
       An Omnicom Group Company.        11
To answer this, we need to
explore two interrelated themes




      2010 © BBDO/Proximity Live China
        An Omnicom Group Company.        12
1   Besides having „first-mover advantage‟ in
    the Chinese luxury market, what can truly
      explain the “pull” of western brands?




                                                   2
Are there applicable lessons
future Chinese luxury brands
      can glean from?
                2010 © BBDO/Proximity Live China
                  An Omnicom Group Company.            13
Of Royalty                               Of Imperial Supremacy
A legacy of serving nobility        Allowing them to export their culture; and to
                                   assimilate other countries into their way of life




                               Of Experience and Expertise
                                 Craft skills and traditions passed along from14
                                                    one generation to another
“The King of Jewelers”




2010 © BBDO/Proximity Live China
  An Omnicom Group Company.            15
“Serving the British Royal Household
          for Generations”             16
“Breakfast at Tiffany‟s”




                     2010 © BBDO/Proximity Live China
                       An Omnicom Group Company.        17
HISTORY
    =
GRAVITAS
  2010 © BBDO/Proximity Live China
    An Omnicom Group Company.        18
China, more than any other country,
  also has a long and rich cultural
  heritage it can truly be proud of




             2010 © BBDO/Proximity Live China
               An Omnicom Group Company.        19
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        20
But China‟s is a history that involves a
 period of significant social upheaval




               2010 © BBDO/Proximity Live China
                 An Omnicom Group Company.        21
Besides the relics we see in museums
today (and what are sold in art auctions)…

   …nothing is left of the armies of cooks, couturiers, craftsmen, and
   artisans who have served the Imperial household and the scholar
  bureaucrats, all of which could have been the seeds of vibrant slew
                       of Chinese luxury brands


                            2010 © BBDO/Proximity Live China
                              An Omnicom Group Company.                  22
For Chinese luxury brands to emerge in
this modern age, they will have to create
     a totally different path to glory…




                                        23
From our research among affluent
Chinese, we have identified six (6)
possible hot-buttons when creating
  viable Chinese brands in luxury




             2010 © BBDO/Proximity Live China
               An Omnicom Group Company.        24
1. Get the
      Quality
        Right




2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        25
FOCUS ON GETTING
 THE QUALITY RIGHT

    … The product

     2010 © BBDO/Proximity Live China
       An Omnicom Group Company.        26
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        27
1. Get the
      Quality
        Right



                                   2. Materials
                                   that China
                                   is Proud of




2010 © BBDO/Proximity Live China
  An Omnicom Group Company.                       28
USE MATERIALS
THAT CHINA CAN
BE PROUD OF

  2010 © BBDO/Proximity Live China
    An Omnicom Group Company.        29
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        30
Elevating the Product into a Brand

  There is a Choice Between …




            2010 © BBDO/Proximity Live China
              An Omnicom Group Company.        31
A Retrospective View
 of Chinese Culture
Imbuing the new brand with the values
  and aesthetics from a bygone era


                                    Vs.

                                            A Progressive View
                                            of Chinese Culture
                                           Celebrating a new Renaissance of
                                                         China
                            2010 © BBDO/Proximity Live China
                              An Omnicom Group Company.                       32
1. Get the
      Quality
        Right



                                    2. Materials
                                    that China
                                    is Proud of




                                   3. Re-Create
                                      Imperial
                                       Glory




2010 © BBDO/Proximity Live China
  An Omnicom Group Company.                        33
RE-CREATING
IMPERIAL GLORY


  2010 © BBDO/Proximity Live China
    An Omnicom Group Company.        34
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        35
“Though China lost lots of
    inheritances after the cultural
  revolution, but the concept is still
there, the history is still there, so to re-
glorify the history and make China’s
own luxury brands is a very interesting
     thing to do and I support it.”
            Research respondent




                            2010 © BBDO/Proximity Live China
                              An Omnicom Group Company.        36
Indeed, there is a much stronger
fascination with one‟s own rich culture
and national identity than ever before




              2010 © BBDO/Proximity Live China
                An Omnicom Group Company.        37
Cultural Clout
A successful and most grand
Olympic Games in Beijing


                                                      Economic Clout
                    Chinese economy‟s continued
                 expansion amidst global recession



Geo-Political Clout
China‟s acknowledged global
influence; accorded “G2” status
                   2010 © BBDO/Proximity Live China               38
                     An Omnicom Group Company.
And along with this strong sense of pride is
the new-found desire to re-capture and re-
     build China‟s lost cultural heritage




                 2010 © BBDO/Proximity Live China
                   An Omnicom Group Company.        39
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        40
Brands that are able to tap into this
nostalgic sense of pride will certainly
 find its advocates among affluent
          Chinese consumers



              2010 © BBDO/Proximity Live China
                An Omnicom Group Company.        41
However, there are those who
embrace a more progressive view of
Chinese luxury; and argue that China
 has more to look forward to than
   merely re-claiming past glory…



             2010 © BBDO/Proximity Live China
               An Omnicom Group Company.        42
2. Materials
                                    that China
                                    is Proud of




                                   3. Re-Create
                                      Imperial
                                       Glory
     4. Introduce
     a New Take
     on Chinese
         Design
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.                        43
INTRODUCE A NEW
TAKE ON CHINESE
AESTHETICS

  2010 © BBDO/Proximity Live China
    An Omnicom Group Company.        44
In the absence of an uninterrupted brand
legacy/heritage to speak of, a new Chinese
 design aesthetic could be the starting point
        for a truly Chinese luxury brand




                 2010 © BBDO/Proximity Live China
                   An Omnicom Group Company.        45
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        46
Learning from the Japanese‟s Strong
        Reliance on Design




             2010 © BBDO/Proximity Live China
               An Omnicom Group Company.        47
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        48
How about going to market with a
     Chinese luxury brand?




           2010 © BBDO/Proximity Live China
             An Omnicom Group Company.        49
1. Get the
                    Quality
                      Right



                                                  2. Materials
                                                  that China
                                                  is Proud of




5. Tap into                                      3. Re-Create
 The West                                           Imperial
                                                     Glory
                   4. Introduce
                   a New Take
                   on Chinese
                       Design
              2010 © BBDO/Proximity Live China
                An Omnicom Group Company.                        50
STRATEGIC USE
OF THE WEST


  2010 © BBDO/Proximity Live China
    An Omnicom Group Company.        51
The Paradox
   Proud as they are, Chinese
consumers still look to the western
 world for cues of acceptance…



             2010 © BBDO/Proximity Live China
               An Omnicom Group Company.        52
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        53
“We need to have people of
influence in China who are willing to
 spend money to buy and influence
others to buy. In addition to attracting
   Chinese, we need to be able to
attract Westerners to love the brand.”
            Research respondent




                              2010 © BBDO/Proximity Live China
                                An Omnicom Group Company.        54
2010 © BBDO/Proximity Live China
  An Omnicom Group Company.        55
56
There is a last button, and possibly
   the most challenging one…




             2010 © BBDO/Proximity Live China
               An Omnicom Group Company.        57
1. Get the
                      Quality
                        Right



 6. The right                                       2. Materials
Brand owner                                         that China
   Mindset                                          is Proud of




  5. Tap into                                      3. Re-Create
   The West                                           Imperial
                                                       Glory
                     4. Introduce
                     a New Take
                     on Chinese
                         Design
                2010 © BBDO/Proximity Live China
                  An Omnicom Group Company.                        58
NOT BUSINESS
AS USUAL


  2010 © BBDO/Proximity Live China
    An Omnicom Group Company.        59
“I would worry that the quality cannot
be good, and that the person doing
 the brand won’t have a long term
plan that could help build the brand,
and they would give up easily if they
meet any obstacles, and don’t have
a lot of money to sustain it because it
   would meet a lot of hardships.”
           Research respondent




                             2010 © BBDO/Proximity Live China
                               An Omnicom Group Company.        60
“Because doing a luxury brand needs a long heritage, good
       story, this is not easily done.” Research respondent




                         2010 © BBDO/Proximity Live China
                           An Omnicom Group Company.          61
“We Chinese investors doesn’t
                            care about the brand
                   reputation. They only want to
                     make money in short time.”
                                   Research respondent




2010 © BBDO/Proximity Live China
  An Omnicom Group Company.                              62
1. Get the
                      Quality
                        Right



 6. The right                                       2. Materials
Brand owner                                         that China
   Mindset                                          is Proud of




  5. Tap into                                      3. Re-Create
   The West                                           Imperial
                                                       Glory
                     4. Introduce
                     a New Take
                     on Chinese
                         Design
                2010 © BBDO/Proximity Live China
                  An Omnicom Group Company.                        63
Research Methodology

Qualitative research
• Face to Face qualitative research study of China based High
  Net Worth Individuals


Respondent profile
• Financial Assets (not including primary residence) in excess of
  10MM RMB
• Average age of 38 yrs old - 85% Local Chinese - 15%
  Expatriate


BBDO Voices
• Real time monitoring of consumer feedback through a
  regular consumer panel. With periodic special editions.
                              2010 © BBDO/Proximity Live China
                                An Omnicom Group Company.           64
Presented By Angelito Tan
Managing Partner
BBDO / Proximity Live


                                               •      Angelito is a communications specialist with over 10 years of
                                                      luxury brand experience


                                               •      He has developed holistic results-driven strategies for some
                                                      of the world‟s top luxury brands, and is considered an expert
                                                      in communicating with China‟s HNWIs


                                               •      BBDO / Proximity Live is a brand communications agency
                                                      dedicated to creating unique and compelling strategies for
                                                      luxury and premium brands targeting China‟s HNWIs and
                                                      affluent middle class


                                               •      Part of Omnicom Group Inc. (NYSE:OMC) and aligned with
                                                      the global BBDO Network


         All the ideas contained within remain the sole intellectual property of BBDO/Proximity Live. No part of this document can
         be reproduced, executed or given to third parties without first seeking the written permission of BBDO/Proximity Live.      65

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Recapturing China's Old Nobility

  • 1. RECAPTURING 中国’S OLD NOBILITY Building a Chinese Luxury Brand Presentation delivered at the China Luxury Summit 2010 in Macau 1 1
  • 2. China, arguably the world‟s most important luxury market 2010 © BBDO/Proximity Live China An Omnicom Group Company. 2
  • 3. 1 2010 © BBDO/Proximity Live China An Omnicom Group Company. 3
  • 4. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 4
  • 5. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 5 Sources: Cap Gemini/Merrill Lynch World Wealth Report, TNS, KPMG, Credit Suisse
  • 6. 2010 © BBDO/Proximity Live China 6 An Omnicom Group Company.
  • 7. Given the importance of China as a market, many brands have begun to acknowledge the country more explicitly 7
  • 8. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 8
  • 9. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 9
  • 10. Yet, the market for luxury is still predominantly all about Western brands 2010 © BBDO/Proximity Live China An Omnicom Group Company. 10
  • 11. So, why aren‟t there enough Chinese luxury brands? 2010 © BBDO/Proximity Live China An Omnicom Group Company. 11
  • 12. To answer this, we need to explore two interrelated themes 2010 © BBDO/Proximity Live China An Omnicom Group Company. 12
  • 13. 1 Besides having „first-mover advantage‟ in the Chinese luxury market, what can truly explain the “pull” of western brands? 2 Are there applicable lessons future Chinese luxury brands can glean from? 2010 © BBDO/Proximity Live China An Omnicom Group Company. 13
  • 14. Of Royalty Of Imperial Supremacy A legacy of serving nobility Allowing them to export their culture; and to assimilate other countries into their way of life Of Experience and Expertise Craft skills and traditions passed along from14 one generation to another
  • 15. “The King of Jewelers” 2010 © BBDO/Proximity Live China An Omnicom Group Company. 15
  • 16. “Serving the British Royal Household for Generations” 16
  • 17. “Breakfast at Tiffany‟s” 2010 © BBDO/Proximity Live China An Omnicom Group Company. 17
  • 18. HISTORY = GRAVITAS 2010 © BBDO/Proximity Live China An Omnicom Group Company. 18
  • 19. China, more than any other country, also has a long and rich cultural heritage it can truly be proud of 2010 © BBDO/Proximity Live China An Omnicom Group Company. 19
  • 20. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 20
  • 21. But China‟s is a history that involves a period of significant social upheaval 2010 © BBDO/Proximity Live China An Omnicom Group Company. 21
  • 22. Besides the relics we see in museums today (and what are sold in art auctions)… …nothing is left of the armies of cooks, couturiers, craftsmen, and artisans who have served the Imperial household and the scholar bureaucrats, all of which could have been the seeds of vibrant slew of Chinese luxury brands 2010 © BBDO/Proximity Live China An Omnicom Group Company. 22
  • 23. For Chinese luxury brands to emerge in this modern age, they will have to create a totally different path to glory… 23
  • 24. From our research among affluent Chinese, we have identified six (6) possible hot-buttons when creating viable Chinese brands in luxury 2010 © BBDO/Proximity Live China An Omnicom Group Company. 24
  • 25. 1. Get the Quality Right 2010 © BBDO/Proximity Live China An Omnicom Group Company. 25
  • 26. FOCUS ON GETTING THE QUALITY RIGHT … The product 2010 © BBDO/Proximity Live China An Omnicom Group Company. 26
  • 27. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 27
  • 28. 1. Get the Quality Right 2. Materials that China is Proud of 2010 © BBDO/Proximity Live China An Omnicom Group Company. 28
  • 29. USE MATERIALS THAT CHINA CAN BE PROUD OF 2010 © BBDO/Proximity Live China An Omnicom Group Company. 29
  • 30. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 30
  • 31. Elevating the Product into a Brand There is a Choice Between … 2010 © BBDO/Proximity Live China An Omnicom Group Company. 31
  • 32. A Retrospective View of Chinese Culture Imbuing the new brand with the values and aesthetics from a bygone era Vs. A Progressive View of Chinese Culture Celebrating a new Renaissance of China 2010 © BBDO/Proximity Live China An Omnicom Group Company. 32
  • 33. 1. Get the Quality Right 2. Materials that China is Proud of 3. Re-Create Imperial Glory 2010 © BBDO/Proximity Live China An Omnicom Group Company. 33
  • 34. RE-CREATING IMPERIAL GLORY 2010 © BBDO/Proximity Live China An Omnicom Group Company. 34
  • 35. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 35
  • 36. “Though China lost lots of inheritances after the cultural revolution, but the concept is still there, the history is still there, so to re- glorify the history and make China’s own luxury brands is a very interesting thing to do and I support it.” Research respondent 2010 © BBDO/Proximity Live China An Omnicom Group Company. 36
  • 37. Indeed, there is a much stronger fascination with one‟s own rich culture and national identity than ever before 2010 © BBDO/Proximity Live China An Omnicom Group Company. 37
  • 38. Cultural Clout A successful and most grand Olympic Games in Beijing Economic Clout Chinese economy‟s continued expansion amidst global recession Geo-Political Clout China‟s acknowledged global influence; accorded “G2” status 2010 © BBDO/Proximity Live China 38 An Omnicom Group Company.
  • 39. And along with this strong sense of pride is the new-found desire to re-capture and re- build China‟s lost cultural heritage 2010 © BBDO/Proximity Live China An Omnicom Group Company. 39
  • 40. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 40
  • 41. Brands that are able to tap into this nostalgic sense of pride will certainly find its advocates among affluent Chinese consumers 2010 © BBDO/Proximity Live China An Omnicom Group Company. 41
  • 42. However, there are those who embrace a more progressive view of Chinese luxury; and argue that China has more to look forward to than merely re-claiming past glory… 2010 © BBDO/Proximity Live China An Omnicom Group Company. 42
  • 43. 2. Materials that China is Proud of 3. Re-Create Imperial Glory 4. Introduce a New Take on Chinese Design 2010 © BBDO/Proximity Live China An Omnicom Group Company. 43
  • 44. INTRODUCE A NEW TAKE ON CHINESE AESTHETICS 2010 © BBDO/Proximity Live China An Omnicom Group Company. 44
  • 45. In the absence of an uninterrupted brand legacy/heritage to speak of, a new Chinese design aesthetic could be the starting point for a truly Chinese luxury brand 2010 © BBDO/Proximity Live China An Omnicom Group Company. 45
  • 46. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 46
  • 47. Learning from the Japanese‟s Strong Reliance on Design 2010 © BBDO/Proximity Live China An Omnicom Group Company. 47
  • 48. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 48
  • 49. How about going to market with a Chinese luxury brand? 2010 © BBDO/Proximity Live China An Omnicom Group Company. 49
  • 50. 1. Get the Quality Right 2. Materials that China is Proud of 5. Tap into 3. Re-Create The West Imperial Glory 4. Introduce a New Take on Chinese Design 2010 © BBDO/Proximity Live China An Omnicom Group Company. 50
  • 51. STRATEGIC USE OF THE WEST 2010 © BBDO/Proximity Live China An Omnicom Group Company. 51
  • 52. The Paradox Proud as they are, Chinese consumers still look to the western world for cues of acceptance… 2010 © BBDO/Proximity Live China An Omnicom Group Company. 52
  • 53. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 53
  • 54. “We need to have people of influence in China who are willing to spend money to buy and influence others to buy. In addition to attracting Chinese, we need to be able to attract Westerners to love the brand.” Research respondent 2010 © BBDO/Proximity Live China An Omnicom Group Company. 54
  • 55. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 55
  • 56. 56
  • 57. There is a last button, and possibly the most challenging one… 2010 © BBDO/Proximity Live China An Omnicom Group Company. 57
  • 58. 1. Get the Quality Right 6. The right 2. Materials Brand owner that China Mindset is Proud of 5. Tap into 3. Re-Create The West Imperial Glory 4. Introduce a New Take on Chinese Design 2010 © BBDO/Proximity Live China An Omnicom Group Company. 58
  • 59. NOT BUSINESS AS USUAL 2010 © BBDO/Proximity Live China An Omnicom Group Company. 59
  • 60. “I would worry that the quality cannot be good, and that the person doing the brand won’t have a long term plan that could help build the brand, and they would give up easily if they meet any obstacles, and don’t have a lot of money to sustain it because it would meet a lot of hardships.” Research respondent 2010 © BBDO/Proximity Live China An Omnicom Group Company. 60
  • 61. “Because doing a luxury brand needs a long heritage, good story, this is not easily done.” Research respondent 2010 © BBDO/Proximity Live China An Omnicom Group Company. 61
  • 62. “We Chinese investors doesn’t care about the brand reputation. They only want to make money in short time.” Research respondent 2010 © BBDO/Proximity Live China An Omnicom Group Company. 62
  • 63. 1. Get the Quality Right 6. The right 2. Materials Brand owner that China Mindset is Proud of 5. Tap into 3. Re-Create The West Imperial Glory 4. Introduce a New Take on Chinese Design 2010 © BBDO/Proximity Live China An Omnicom Group Company. 63
  • 64. Research Methodology Qualitative research • Face to Face qualitative research study of China based High Net Worth Individuals Respondent profile • Financial Assets (not including primary residence) in excess of 10MM RMB • Average age of 38 yrs old - 85% Local Chinese - 15% Expatriate BBDO Voices • Real time monitoring of consumer feedback through a regular consumer panel. With periodic special editions. 2010 © BBDO/Proximity Live China An Omnicom Group Company. 64
  • 65. Presented By Angelito Tan Managing Partner BBDO / Proximity Live • Angelito is a communications specialist with over 10 years of luxury brand experience • He has developed holistic results-driven strategies for some of the world‟s top luxury brands, and is considered an expert in communicating with China‟s HNWIs • BBDO / Proximity Live is a brand communications agency dedicated to creating unique and compelling strategies for luxury and premium brands targeting China‟s HNWIs and affluent middle class • Part of Omnicom Group Inc. (NYSE:OMC) and aligned with the global BBDO Network All the ideas contained within remain the sole intellectual property of BBDO/Proximity Live. No part of this document can be reproduced, executed or given to third parties without first seeking the written permission of BBDO/Proximity Live. 65