Our current series of webinars, focusing on the eToolkit in particular, has been really popular and has raised the question ‘but where should I start?’ – especially from people who may have completed the Prosci certification program a while ago. In this webinar, we will look at where to start with Prosci’s methodology at a project level and what the tools available to help you move into the Enterprise level.

1. Community of Practice Webinar: 23 October 2018
Getting Started with Prosci
Presented by Vicky Emery, General Manager

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Agenda
• Check your kit - Where can I access tools and other resources?
– Portal
– Prosci’s new website - Downloads
• Have a plan:
– At a project level, where to start?
– At an Enterprise level, where to start?
• How can I access support?
• News from Prosci – mini studies
• Wrap

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Checking your ‘kit’ – Prosci Portal
• Prosci Portal
• Prosci Practitioner
eToolkit
• Cloud-based

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Checking your ‘kit’ – Prosci.com
• New Prosci
website
• Lots of resources
from the
‘Downloads’ area
• www.prosci.com

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Checking your ‘kit’ – Prosci.com
• https://www.prosci.com/resources/downloads

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If you haven’t been in the eToolkit for a while…
• Watch the webinar
replays and tutorials
on:
– the Prosci
Methodology
– ADKAR
– 5 Tenets of Change
– Leveraging the
eToolkit

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If you haven’t been in the eToolkit for a while…
• Access via the Portal
• Refresh the foundations:
– ADKAR
– Change Concepts
– Research insights
https://etoolkit.prosci.com/

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If you’ve just finished the Certification program…
• Take time to get familiar with the layout of the eToolkit
• Tabs at the top of the eToolkit homepage: https://etoolkit.prosci.com/roles

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Work by Prosci’s 3 Phase
Methodology
• Outlines the full approach
• You can use the eToolkit to move you through
the steps
• Clickable links to key tools

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Work by Tools you know

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Chose a tool and make a start
• You won’t use everything all at once on
all projects!
• Which projects or initiatives CAN you
make a start on?
• Chose a tool and practice – get it
wrong and get it right. What works
best for you and your organisation?
• Complete a 5Ps for those projects or
initiatives (1-3 as a starting point)
• Action items from the Certification
program: can you make a start on your
’Next Steps’ items?

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Use the presentations in the eToolkit to help build
Awareness
• Great source of
‘packages’ of
information to explain
why you would apply
Change Management
and how
• Save you time
• Great study aid
• Topics include:
– PCT
– ADKAR
– Best Practices summary
– 10 tactics to manage
resistance

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Work step by step – Breakout Instructions
• Step you through applying Prosci’s
methodology
• Used in the breakouts from the Certification
program
• You may not have the luxury of ‘from the
beginning’ – use the Breakout Instructions to
help work out where you can start
• Use them as a discussion starter with your
PM or Project team

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Bookmark the Customisation Guidelines
• Access via the eToolkit
• Summarises key things to consider, by
plan and by level of people risk – helps
you factor them into your plan
• Templates section:
https://etoolkit.prosci.com/downloads

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If you want to make a start at the ‘Enterprise’ Level
• Complete the Change
Management Maturity
Model Audit – via the
Portal
– Buy a subscription -
14 day free trial
– Where are you now?
– Where would you
like to be in 3 years?
– What are you
already doing?
– What is the next
focus area?

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If you want to make a start at the ‘Enterprise’ Level
• Best Practice Audit
– Buy a subscription - 14 day free trial
– How are we applying the 7 success factors? On one project or many?
• ADKAR
– where is there interest to do ‘better’ Change Management?
– What is the current ‘barrier point’ for your Sponsor? Project Manager? Change
team? Champions?

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Who to contact for support
If you have completed Certification - Your Program Coordinator
Other contacts:
• Keli MacRae: kmacrae@prosci.com
• Sharon King: sking@prosci.com
• info.anz@prosci.com

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2 Mini Studies released

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2 Mini Studies released – download your
summaries from Prosci.com
https://blog.prosci.com/new-research-on-managing-resistance-to-and-sustaining-changes