2. BP204: Customizing the
Connections Mobile App
Michael J. McReady, Prolifics

3. Agenda
 Introductions
 Options
 Architecture
 Customization

4. Introduction
 Michael J. McReady
– Company: Prolifics
– Booth: B32
– Role: Practice Director – Social Solutions – Digital Experience
– Email: Michael.McReady@prolifics.com
– Next we have a propaganda slides – I’ll be very quick so not enough time to even check
messages.

5. Achievement Awards
 Winner of the Overall Technical Excellence Award – Twice
 IBM Beacon Laureate Award for Business Agility, Prolifics has demonstrated technology
leadership through deep skills, a proven methodology, and high customer marks.
 2014
– 2014 Winner of IBM Impact Award for Best Customer Integration
– 2014 Finalist for IBM Beacon Award for Outstanding Expert Integrated Systems Solution – PureSystems
– 2014 Finalist for IBM Beacon Award for Demonstrating Greater Business Impact with Social Business
Best Practices
– 2014 Finalist for IBM Beacon Award for Outstanding Technical Excellence in Major Markets
– 2014 Winner of the IBM Beacon Laureate Award for Business Agility

6. Quick Survey
 Silly Questions First
– How many people have a mobile phone on them right now?
– More than one phone?
 Next Questions
– How many people have a mobile device besides their mobile phone?
– Who uses the connections mobile app?
– Who uses the web interface?
– Who uses both?

7. Leveraging Connections on Mobile Device
 Mobile Device Customization Options
– Mobile Application – APP Store
– Mobile Device Browser
– Social Rendering

8. Mobile App Infomation
 Server Requirements
– Connections 3.0.1 with Mobile Refresh (L061851)
– Connections 3.0.1 CR2 – application management
– Connections 4.0 CR1 – mobile security
– Connections 4.5 – file sync
– Connections 5.0 – file sync & push notification
– Connections 5.0 CR1 – mdm configuration update
 Connections Mobile Application
– Google Play - Android
– BlackBerry Play
– iTunes App Store - iOS

9. ARCHITECTURE
Mobile App
User Interface
App Mgmt Security Mgmt Features Content Provider
Database
Mobile Services
App Mgmt Security Mgmt Web Pages
Connections Services
Profiles, Files, Communities, Blogs,
Wiki……..

10. Mobile Architecture Challenge
 Single Mobile Application per Device
PROLIFICS
GREENHOUSE CUSTOMER A
CUSTOMER B

11. Demo
 SPACE & Greenhouse

12. Customization vs Configuration
 Customization
– Branding
– Services
• Add
• Remove
• Re-order
• Rename
– Custom Login Form
– Custom EULA
 Configuration
– General Properties – 9
– Activities – 3
– Blogs – 3
– Bookmarks – 3
– Communities – 5
– Files – 8
– Forums – 3
– Profiles – 4
– Search – 1
– Wiki - 3

13. Mobile App Customization
 Branding
 Services
 Custom Login Form
 Custom EULA

14. Branding
 Limitations
– Architecture limits your options
• Theme is not really customizable
• User Interface changes are out of your control
 Capabilities
– Application Name
• Services
– Availability
– Labels
• Ordering
• Extensions

15. Branding
 Application Name
– Configuration
• AppName
– Mobile Application Account
• Application Nickname

16. Today’s Mobile Client
 Demo of current clients
– New Client Accounts (Greenhouse / SPACE)
• Ordering
• Favorites

17. Service Availability
 Default Options
– Applications enabled in IBM Connections are enabled on MobIle App
– Applications enabled for Home Screen (Launcher)
– Applications enabled in Communities
 Two Parameters for most applications
– enabled – application is available in mobile app
– displayInLauncher – Application appears on Home screen

18. Service Labels
 Service Labels
– Configuration
• AppName
– Mobile Application Account
• Application Nickname

19. Service Labels
 Properties File
– Location: Customization Directory
• /LCShared/customization/strings
– Name: Value of ‘CustomizationLocation’ in mobile-config.xml
• Ex: space.mobile = space.mobile.properties
– Support multiple languages via properties files
• Example: space.mobile_fr.properties – for French

20. Custom EULA
 Enterprise User License Agreement (EULA) or
information pages can be defined to be presented to
users before they are granted app access

21. Custom Login Form
 A custom login form can be defined for various authentication
mechanisms such as TAM, SiteMinder, SPNEGO, etc.
 The Connections App presents the same login interface
regardless of the login form/mechanism enabled in the
environment

22. Extensibility
 Additional Service
– Application Name
– URL
– Icons

23. Human Resources Community
 Additional Service
– Application Name
– URL
– Icons

24. Digital Experience
 Additional Service
– Application Name
– URL
– Icons

25. Mobile APP URIs
 Connections Mobile App can be started from a browser, or another mobile app, on the
device using the following URIs
 Launch App → ibmscp://com.ibm.connections/launch
 Open Profile → ibmscp://com.ibm.connections/profiles?<uid=X>|<email=Y>
 Open Community → ibmscp://com.ibm.connections/communities?<uid=X>
 Open File → ibmscp://com.ibm.connections/files?<uid=X>
 And More!!! → http://www.ibm.com/support/docview.wss?uid=swg21601146
 BlackBerry does not support ibmscp, so use an http prefix instead

26. Leveraging Connections on Mobile Device
 Mobile Device Customization Options
– Mobile Application – APP Store
– Web Browser Display
– Social Rendering

27. Mobile APP
 Mobile Device Customization Options
– Mobile Application – APP Store
• No Corporate Branding
• No Custom Widgets
•Focused Communities

28. Leveraging Connections on Mobile Device
 Mobile Device Customization Options
– Web Browser Display
• Corporate Branding
• Custom Widgets
• Non-responsive design

29. Demo
 SPACE & Greenhouse

30. Leveraging Connections on Mobile Device
 Mobile Device Customization Options
– Social Rendering
• Corporate Branding
• Responsive design
• Custom Widgets
– well in some cases

31. Social List
 List of Blog Posts
 List of Communities
 List of Community Events
 List of Community Forum Topics
 List of Community Blog Posts
 List of Community Content
 List of Community Files
 List of Files
 List of Forum Topics
 List of People

32. Connections Portlets
 Community Libraries
 Activity Stream
 Activities
 Blogs
 Bookmarks
 Communities
 Forums
 Profiles
 Wiki
 Tag Cloud

33. Mobile Administration
 Enable MobileAdmin settings in mobile-config.xml
 Restart Mobile Administration application
 In the Integrated Solutions Console, map users to
administrator role

34. Mobile Security Management Overview
 Prevent Corporate Data Loss
 Features
 Secure access to data stored on the device
 Control user access to data
 Wipe enterprise data (if needed)
 Capabilities
 Password Policies
 Expose/hide e-mail addresses
 Manage geolocation features
 Manage copy & paste capabilities

35. Engage Online
 SocialBiz User Group socialbizug.org
– Join the epicenter of Notes and Collaboration user groups
 Social Business Insights blog ibm.com/blogs/socialbusiness
– Read and engage with our bloggers
 Follow us on Twitter
– @IBMConnect and @IBMSocialBiz
 LinkedIn http://bit.ly/SBComm
– Participate in the IBM Social Business group on LinkedIn
 Facebook https://www.facebook.com/IBMConnected
– Like IBM Social Business on Facebook

36. Notices and Disclaimers
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37. Achievement Awards
 2012
– 2012 Winner of IBM Impact Smart SOA Award
– 2012 Winner of IBM Awarding Client Excellence (ACE) Award
– 2012 Impact Global WebSphere Community Customer Recognition Award
– 2012 IBM Impact Award Finalist for Smarter Decision Management
– 2012 Winner of IBM Beacon Award for Outstanding Business Agility Solution
– 2012 Beacon Award Finalist for Outstanding Security Solution
– 2012 Winner of IBM Collaboration Solutions Award for Industry Oriented Social Business Solution
– 2012 Award Finalist for Delivering an Exceptional Web Experience Driving Business Value
– 2012 Finalist for IBM Tivoli Business Partner Award, Integrated Service Management Summit Cup

38. Achievement Awards
 2013
– 2013 Winner of IBM Collaboration Solutions Highest Achiever Award for North America
– 2013 Winner of IBM Beacon Award for Outstanding Technical Vitality
– 2013 Beacon Award Finalist for Outstanding Business Agility Solution
– 2013 Finalist for the IBM Impact Best of Show Award
– 2013 Finalist for the IBM Impact Smarter Process Award
– 2013 Winner of Distinguished Business Achievement Award for North America at IBM Connect
– 2013 Finalist for the Create an Exceptional Customer Experience Award at IBM Connect

39.  Monday to Friday
– MacBook Pro
– Laptop
 Friday to Monday – Harley Time
– Worry about the ounces and the pounds will take care of themselves
– Motorcycle Rallies
– Camping
– iPad, Galaxy Tab, iPhone