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GLOBALIZATION OF YOUR
WORKFORCE…..WORKING
REMOTELY.
About the author, Maricleier Rennie:
 Maricleier Rennie Is a Consulting Director at Project Exact , where she is
responsible for leading and managing the company’s network and
International Clients. Her role involves working across multi-organizational
teams and functions and performing market analysis, database
management and migration. Over the past seven years, Maricleier has
worked on many multi-national payroll implementations for various clients,
from providing advice to expatriates to assisting new company setups
across Europe, Asia and South America. Maricleier is passionate about multi-
national payroll and has extensive knowledge of payroll legislation in more
than 10 countries. She speaks five languages and has more than 15 years of
experience working in internationally focused roles involving payroll and
business development, having worked for organizations such as Dupont ,
Ceridian ,Blackberry and Cloudpay. Maricleier has obtained a degree in
International Business and a Master’s Degree in Marketing.
GLOBALIZATION
 New technologies continue to change the way in which we
interact with one another.
 New ways of communicating is taking the sting out of expanding
your business
 Businesses today have the ability to grow internationally at
exponential rates if they are willing to embrace the wealth of
new communication mediums available
 It has become common for managers to have their employees in
many different locations. And often working from home.
WORKING FROM HOME
 The opportunities now given to employees to work from home
means we will be more and more reliant on remote managing
skills and become more dependent on sourcing good
technology to meet the demands of the day to day aspects of
business.
 So if you are growing globally be ready for a changes on your
company policies... you may need to include things such as... “
No wearing pyjamas , No Dogs Barking or No Kids TV playing on
the background during business hours”
Advantages of Working
from home
 Save money on office space
 You can access the skills of a global
workforce.
Disadvantages of working
from home
 Limited face-to-face contact with
your employees
 A manager cannot update a
remote worker in projects stopping
by your desk. Likewise, a remote
employee can not appear in an
office to ask a question.
OVERCOMING PROBLEMS WITH
WORKING FROM HOME
Communicate roles &
expectations
 Remote workers need to know exactly
what is expected of them.
 Open Communication, regular meetings
between management and worker and
a detailed outline of benchmarks will
alleviate these problems.
 For workers who deal with customers and
the public on behalf of the company,
rules around customer contact should
also be established to ensure consistency
and quality of service.
Establish Performance
Measures
 Performance measurements and a specific list of
daily, weekly or monthly tasks to ensure the
employee is meeting the expectations of the
company.
 Regular monitoring also gives the employee the
opportunity to be evaluated and to offer their
own feedback.
 Task assignments with shorter response time will
ensure that less time is lost in productivity.
 For example, instead of assigning a task once a
month, divide it into four weekly pieces that will
allow continuous assessment of employee
workflow.
OVERCOMING PROBLEMS WITH
WORKING FROM HOME CONTD
Use Appropriate Technology
 A slow transition to remote work agreement is
suitable for more experienced staff. Although
these employees know the company culture
and enjoy the confidence of management,
working from home one day a week to allow
time to determine whether the arrangement
is practical.
 New employees hired to attend full-time
remote work agreement should spend
enough time in the company's offices before
working independently. Two or three months
with internal staff allow the new employee to
meet colleagues and have maximum
resources to learn their role within the
company & the overall company ethos.
Implement a Probationary Period
 A slow transition to remote work agreement is
suitable for more experienced staff. Although
these employees know the company culture
and enjoy the confidence of management,
working from home one day a week to allow
time to determine whether the arrangement is
practical.
 New employees hired to attend full-time remote
work agreement should spend enough time in
the company's offices before working
independently. Two or three months with
internal staff allow the new employee to meet
colleagues and have maximum resources to
learn their role within the company & the overall
company ethos.
DEFENDING TEAM GOAL
 People in remote locations must feel like a part of the company
the same way as employees who are based at the physical
office.
 Extending invitations to remote workers company events and
participate in feedback programs increases the sense of team.
Keeping employees in the loop about the development of the
project also reinforces the idea that remote workers are valuable
to the business. If the employee wants to move within the
organization, the sense of team will make the transition to a new
position easier
For help on your Global expansion
please visit our website @
www.projectexact.com

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Globalization of your workforce

  • 2. About the author, Maricleier Rennie:  Maricleier Rennie Is a Consulting Director at Project Exact , where she is responsible for leading and managing the company’s network and International Clients. Her role involves working across multi-organizational teams and functions and performing market analysis, database management and migration. Over the past seven years, Maricleier has worked on many multi-national payroll implementations for various clients, from providing advice to expatriates to assisting new company setups across Europe, Asia and South America. Maricleier is passionate about multi- national payroll and has extensive knowledge of payroll legislation in more than 10 countries. She speaks five languages and has more than 15 years of experience working in internationally focused roles involving payroll and business development, having worked for organizations such as Dupont , Ceridian ,Blackberry and Cloudpay. Maricleier has obtained a degree in International Business and a Master’s Degree in Marketing.
  • 3. GLOBALIZATION  New technologies continue to change the way in which we interact with one another.  New ways of communicating is taking the sting out of expanding your business  Businesses today have the ability to grow internationally at exponential rates if they are willing to embrace the wealth of new communication mediums available  It has become common for managers to have their employees in many different locations. And often working from home.
  • 4. WORKING FROM HOME  The opportunities now given to employees to work from home means we will be more and more reliant on remote managing skills and become more dependent on sourcing good technology to meet the demands of the day to day aspects of business.  So if you are growing globally be ready for a changes on your company policies... you may need to include things such as... “ No wearing pyjamas , No Dogs Barking or No Kids TV playing on the background during business hours”
  • 5. Advantages of Working from home  Save money on office space  You can access the skills of a global workforce. Disadvantages of working from home  Limited face-to-face contact with your employees  A manager cannot update a remote worker in projects stopping by your desk. Likewise, a remote employee can not appear in an office to ask a question.
  • 6. OVERCOMING PROBLEMS WITH WORKING FROM HOME Communicate roles & expectations  Remote workers need to know exactly what is expected of them.  Open Communication, regular meetings between management and worker and a detailed outline of benchmarks will alleviate these problems.  For workers who deal with customers and the public on behalf of the company, rules around customer contact should also be established to ensure consistency and quality of service. Establish Performance Measures  Performance measurements and a specific list of daily, weekly or monthly tasks to ensure the employee is meeting the expectations of the company.  Regular monitoring also gives the employee the opportunity to be evaluated and to offer their own feedback.  Task assignments with shorter response time will ensure that less time is lost in productivity.  For example, instead of assigning a task once a month, divide it into four weekly pieces that will allow continuous assessment of employee workflow.
  • 7. OVERCOMING PROBLEMS WITH WORKING FROM HOME CONTD Use Appropriate Technology  A slow transition to remote work agreement is suitable for more experienced staff. Although these employees know the company culture and enjoy the confidence of management, working from home one day a week to allow time to determine whether the arrangement is practical.  New employees hired to attend full-time remote work agreement should spend enough time in the company's offices before working independently. Two or three months with internal staff allow the new employee to meet colleagues and have maximum resources to learn their role within the company & the overall company ethos. Implement a Probationary Period  A slow transition to remote work agreement is suitable for more experienced staff. Although these employees know the company culture and enjoy the confidence of management, working from home one day a week to allow time to determine whether the arrangement is practical.  New employees hired to attend full-time remote work agreement should spend enough time in the company's offices before working independently. Two or three months with internal staff allow the new employee to meet colleagues and have maximum resources to learn their role within the company & the overall company ethos.
  • 8. DEFENDING TEAM GOAL  People in remote locations must feel like a part of the company the same way as employees who are based at the physical office.  Extending invitations to remote workers company events and participate in feedback programs increases the sense of team. Keeping employees in the loop about the development of the project also reinforces the idea that remote workers are valuable to the business. If the employee wants to move within the organization, the sense of team will make the transition to a new position easier
  • 9. For help on your Global expansion please visit our website @ www.projectexact.com