Software Measurement: Lecture 3. Metrics in Organization

Software Measurement Software Economics 2010 lecture 3: metrics in organizations

Mark Kofman ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]

Purpose of Metrics in Software Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quality Assurance ,[object Object]

Quality Assurance ,[object Object],Time Cost Funtionality

Quality Assurance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

QA : User Satisfaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

QA : Application Performance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

QA : Code Quality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

QA: Defect Statistics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

QA: Code and Design Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

QA: Performance Tuning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

QA: Value Estimation ,[object Object],[object Object],[object Object]

Performance Measurement ,[object Object],[object Object],[object Object]

PM: Focusing on Important Things ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PM: Time Control ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PM: Burn-down Chart ,[object Object],[object Object],Points Planned Actual Remaining

PM: Burn-up Chart ,[object Object],[object Object],[object Object],Remaining Completed Points

PM: Team Performance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PM: Task and Feature Tracking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Developer Benchmarking ,[object Object]

PM: Expertise Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Process Improvement ,[object Object],[object Object]

PI: Velocity ,[object Object],Completed Points Iterations

PI: Knowledge Sharing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PI: Return on Investment (ROI) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PI: Total Cost of Ownership ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Example: E-Print ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Example : E-Print ,[object Object],[object Object],[object Object]

TCO vs ROI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

One Metric – Different Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Metrics at Specialist Level LOC WMC DIT NOC RFC Churned LOC LCOM Ce Ca Instability Abstractness Churn Count DIT Points Knowledge Friendliness Velocity # Requirements # Bugs # Defects Response Time Scalability

Specialist Level -> Project Level Project Size Design Quality LOC Points # Requirements DIT RFC LCOM Abstractness DIT

Metrics at Project Level Productivity Project Size Design Quality Architecture Quality Customer Satisfaction Knowledge Sharing Application Performance Effort Team Efficiency Correctness

Project Level -> Organization Level Productivity Project Size Effort ROI TCO Team Efficiency Productivity Design Quality TCO Personnel Qualities

Metrics at Organization Level ROI TCO Personnel Qualities Information Productivity Knowledge Capital

We don't like to be measured ,[object Object],[object Object]

Prima donna effect ,[object Object],[object Object]

Too Much Attention to Code Metrics ,[object Object],[object Object],[object Object],[object Object]

There are no industry standards for software measurement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How we helped introducing metrics in “Brown Solutions” ,[object Object],[object Object],[object Object],[object Object]

“ Brown Solutions”, part 1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

“ Brown Solutions”, part 2 ,[object Object],[object Object],[object Object],[object Object],[object Object]

“ Brown Solutions”, part 3 ,[object Object],[object Object],[object Object]

“ Brown Solutions”, part 6 ,[object Object],[object Object],[object Object],[object Object]

“ Brown Solutions”, part 7 ,[object Object],[object Object],[object Object],[object Object]

“ Great! Let's collect data on everything and then we'll find correlations, meaning and information!”

Start Small! ,[object Object],[object Object],[object Object],[object Object],[object Object]

Measurement Culture is Missing ,[object Object],[object Object],[object Object]

Hope that there is a single super metric for all ,[object Object]

Forgetting about context ,[object Object],[object Object],[object Object]

Factors Influencing People Productivity ,[object Object],[object Object],[object Object],[object Object],[object Object]

“ A good guideline is that measures of individual productivity give you questions to ask but they don’t give you the answers” Steve McConnell

9 steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

1. Identify user roles for metrics ,[object Object],[object Object]

2:Target Goals, 3: Define Questions, 4: Select Metrics ,[object Object]

5. Standardize definitions ,[object Object],[object Object],[object Object],[object Object]

6. Requirements for Life-Cycle Management Tools ,[object Object],[object Object],[object Object],[object Object]

7. Automate collection of metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

8. Decision criteria ,[object Object],[object Object],[object Object],[object Object],[object Object]

9. Communication Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

9. Communication Plan ,[object Object],[object Object],[object Object]

Go Back To Step 1 ,[object Object],[object Object]

Additional Reading ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Call to Action ,[object Object],[object Object],[object Object]

E-mail: [email_address] Skype: kofman

Thank you for your time and attention!

Software Measurement: Lecture 3. Metrics in Organization

Empfohlen

Empfohlen

Weitere ähnliche Inhalte

Was ist angesagt?

Was ist angesagt? (19)

Andere mochten auch

Andere mochten auch (18)

Ähnlich wie Software Measurement: Lecture 3. Metrics in Organization

Ähnlich wie Software Measurement: Lecture 3. Metrics in Organization (20)

Kürzlich hochgeladen

Kürzlich hochgeladen (20)

Software Measurement: Lecture 3. Metrics in Organization