Product Managers are from Pluto* and UXers are from Uranus - a practical guide for improving communication and getting what you want from your relationships. Session approach: There are a lot of similarities between Product Managers and UXers in how we think and the work we do but we also see things differently. Hear from a panel of Product & UX folks and their secrets of working collaboratively with each other including: • How they work together as a team • What works? What doesn't? • Where are the potential conflict points between Product & UX - and how to prevent them! • How they've changed their approach over time Panel members: - Aconex – Mark Smith / Senior Product Manager & David McNamara / UX Designer - MYOB – Russell Kallman / Senior Product Manager & Scott Turner / UX Design Lead - Seek – Nicole Brolan / Product Manager & Vedran Arnautovic / Senior User Experience Designer - REA - Chris Kwan / Consumer Product Manager & Ricky Synnot / Senior Experience Designer *The 'object' formerly known as the Planet

1. Product Managers are from Pluto
and
UXers are from Uranus
February 19, 2015

2. Thanks!
Kirsten Mann
Director of User Experience & Online Support

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Featured Project:
Dubai InternaOonal Airport | US $4.5B Value
Trusted by the world’s largest projects
Product Managers are from Pluto*
and UXers are from Uranus
19 February 2015
Product Anonymous Meetup -­‐ Melbourne

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• Set the scene
• PresentaOons (5 mins each)
• Panel Discussion
What’s happening tonight?

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Our Purpose: What drives us at Aconex
“Our purpose is to transform the way
people work together to deliver and
operate built assets, using technology
to make the process fairer, easier and
more efficient for everyone involved”

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The VeneOan Hotel & Resort, Macao
15,000 capacity stadium
3,000 luxury hotel suites
2,000 person capacity,
3-­‐storey site shed
ParOcipaOng organizaOons
290
Users
7,873
Total mail transacOons
19.9 million
Total drawings/controlled docs
9.5 million

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So what does the UX and Product Team do at Aconex?
The Aconex UX Team provides design direcOon and insight, assisOng the product management and
development teams on their mission to create smart, powerful and efficient sojware that delights
users.
-­‐ we’re a voice for the user!
Technology
User Experience
Product Management
What is feasible, given time,
resources and budget.
What is the value to our business?
How do we get more clients?
What is useful and desirable to our
users?

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So what does the UX and Product Team do at Aconex?
5 years ago….
Technology
UX

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So what does the UX and Product Team do at Aconex?
The Aconex UX Team provides design direcOon and insight, assisOng the product management and
development teams on their mission to create smart, powerful and efficient sojware that delights
users.
-­‐ we’re a voice for the user!
Technology
User Experience
Product Management
What is feasible, given time,
resources and budget.
What is the value to our business?
How do we get more clients?
What is useful and desirable to our
users?

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?

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• Set the scene
• PresentaOons
• Panel Discussion
We’re up to…

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Featured Project:
Dubai InternaOonal Airport | US $4.5B Value
Trusted by the world’s largest projects
Adapt and learn
Mark
Smith
Senior Product Manager
David
McNamara
Senior User Experience Designer

13. 13
I’m beginning to think sufficiently
advanced UX design/leadership is
indisOnguishable from good product
management.

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Marina Bay Sands Casino Resort, Singapore
It depends

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Featured Project:
Dubai InternaOonal Airport | US $4.5B Value
Trusted by the world’s largest projects
Adapt and learn
Mark
Smith
Senior Product Manager
David
McNamara
Senior User Experience Designer

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We’re from Alpha Centauri..

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Image by: ESO/L. Calçada hpps://flic.kr/p/dkneVc
Alpha Centauri is the closest binary star to our Solar System..

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We want to explode the myth (at least @ MYOB)
Image by: ardithelionheart@ymail.com hpps://flic.kr/p/eHKY4A

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A bit about us…
Image by (modified): Jeff Eaton hpps://flic.kr/p/b33qNK

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@MYOB, PM’s and UX’er are a team. (Like Neil Armstrong and Buzz Aldrin)
Image by: NASA

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However things don’t always go to plan..
Image by: NASA

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• Set the scene
• PresentaOons
• Panel Discussions
We’re up to…

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Yas Island, U.A.E. | US $40B Value
Thank You