PrintersPlus Support Services - Device Management & Fleet Enhancement Services - Business Continuity Solutions for Print and Copy Environments

1. SUPPORT
DEVICE MANAGEMENT & FLEET
ENHANCEMENT SERVICES
BUSINESS CONTINUITY SOLUTIONS FOR PRINT AND COPY ENVIRONMENTS
SUPPPORTT
BUSINESS CONNTINUITY SOLUTIONS FFOR PRINT AND COPY ENVIRONMENTS

2. www.printersplus.net
Printing & Imaging Specialists
DEVICE MANAGEMENT focuses on the day-to-day device maintenance and
consumables inventory management so the fleet continues to operate at the
highest efficiency and with minimal downtime.
FLEET ENHANCEMENT conducts an ongoing strategic analysis of the complete
imaging environment to ensure that it continues to meet the changing needs of
your organization.
By continuously tracking the performance of the fleet at both a micro level and a
macro level, PrintersPlus assumes complete responsibility for your imaging
environment—which allows your organization to focus on its core business.
INVESTING IN new and more efficient imaging devices is a great first step in
optimizing your organization’s print fleet—but it’s certainly not the last. To make
the most of your investment, your organization needs to operate, manage and
monitor your imaging environment, and PrinterPlus can help. With years of
experience, PrintersPlus’ expert technicians support all makes, models and
platforms to help your organization achieve its workflow efficiencies and cost
savings objectives.
The PrintersPlus model is comprised of Device Management services and
Fleet Enhancement services to provide comprehensive, end-to-end support for
your imaging environment.

3. www.printersplus.net
With its Device Management service portfolio, PrintersPlus looks
after the many urgent, complex and tedious tasks that are
required daily to maintain a healthy and productive print fleet.
We know that device downtime can spell disaster
for your organization, so it’s our mission to ensure
there’s as little as possible. We proactively guard
against hardware failures by regularly servicing
machines, tracking device performance and
ensuring the latest software is installed. And on
the rare occasion that a device fails, PrintersPlus
takes immediate action to repair or replace it so
that things return to normal as quickly as possible.
Printers only work when there is enough toner and
paper to keep them going. Fortunately,
PrintersPlus can handle your consumables
inventory and ensure that your organization never
runs out of the resources it needs to keep things
humming. What’s more, we can manage any
warranties, service contracts and lease
agreements associated with the fleet to help
contain costs.
PrintersPlus provides customers with regular and
detailed assessments of individual device
performance and the health of the overall fleet. If a
device is underperforming, PrintersPlus will
immediately assess the issue using specialized
software, and can often resolve the problem
remotely without dispatching a technician.
PrintersPlus’ call centre is also available should
your employees require personal support.
Device Management Services

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PrintersPlus works with your organization to continuously and
seamlessly adjust your fleet based on usage, performance and
cost indicators so that it is always optimized to meet your
changing needs.
Our mobility solutions make it easy for those
constantly on the move to send documents from
virtually any mobile device to any nearby printer.
Whether you’re miles from your desk or just on another
floor, mobility solutions offer flexibility and convenience
without compromising security.
Print fleets are optimized when devices are shared by
many users—but only when the right security
measures are in place. PrintersPlus provides a
confidential, password-protected printing experience
that can be customized to each individual, so your
organization can secure its sensitive and proprietary
data.
PrintersPlus’ workflow solutions help customers
protect their information, decrease costs and achieve
efficiencies through secure digital archiving and
hardcopy storage. Organizations have on-demand
access to all of their business records remotely and
electronically, which can enhance productivity and
reduce risk.
Advanced accounting features allow your organization
to track print activity for each device, individual,
department and cost centre so that you can accurately
allocate imaging costs.
Fleet Enhancement Services

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Operational Excellence
From the initial fleet assessment and concept implementation to day-to-
day managed print solutions, PrintersPlus is your full-service print and
imaging solutions provider. We excel at implementing imaging
environments that meet our clients’ needs today with a scalable design
that can adapt as their organization evolves.
We work closely with clients across all industries to design solutions that
enable them to achieve their unique objectives—whether it’s reducing
costs, better protecting confidential information or streamlining workflow.
Our knowledgeable and experienced imaging experts support devices of
all makes and models to build a cohesive, secure imaging network. By
being brand-agnostic, we can offer impartial advice without bias for any
specific manufacturer, which results in greater flexibility and cost savings
for your organization.
Whether you are completely redesigning your imaging environment or
optimizing an existing and diverse legacy fleet, PrintersPlus is your ideal
imaging partner.
Contact one of our Specialists today.
PrintersPlus
1181 Belanger Avenue
Ottawa, Ontario
K1H 1B7
Phone: (613) 521-3212
Toll Free: (866) 242-1153
Email: info@printersplus.net
www.printersplus.net