1. Princess Reddick
1500 Kirk Farm Lane #101; Charlotte, NC 28213
704-281-7263 PReddick01@wildcats.jwu.edu
QUALIFICATIONS SUMMARY
Experience in all phases of Operations. Expertise in Cross Dock Loading/Unloading Operations including Personnel Management,
along with Companyreporting and Customer contact.Demonstrated success as a problem solver and a team builder. Understand the
importance of delegating responsibility and leading by example.
Key Qualifications:
 Strategic Planning/Implementation, Operations Analysis, Cost Reduction/Budget Management, Cross Cultural Team
Building ,Operations Management, Profit and Loss Budget Responsibility
PROFESSIONAL EXPERIENCE
Customer Logistics Supervisor 2016—Present
Ryder Logistics- General Motors Auto Parts Account
Responsibilities include:…
 Responsible for the Managementof Outbound Operations for a 5 day per week continuous Cross Dock Operation.
 Managementof 8 Dock Doors and the loading of 22 trucks.
 Managementof the unloading of 50 Shuttle Trailers loaded with material nightly.
 Improvementof On Time Dock Performance by 70% to a daily 100% scoring in a one month time frame.
 Improvementof employee morale along with work standard performance on the Cross Dock Operation.
 Improvementof Next Day Customer Service performance to 100% clear of the dock in a one month time frame
 Completion ofOutbound Operations Reports and GM Customer scheduling and planning as the single pointofcontact
Operations Supervisor 2012—2016
United ParcelService
Responsibilities included:…
 Supervised the loading of trucks for 3 of 10 belts in the entire Outbound Operation.
 Responsible for the of trucks to the proper cube utilization standards,ensuring that all packages were scanned as specified in
loading procedure and that truck manifests were completed showing load quantityof total pieces
 Managementof loading for Outbound trucks to specific time deadlines.
 Responsible for updating truck manifestsystem for load accuracy.
 Managementof paperwork and seal controls.
 Supervision of12 to 17 Loader Employees daily.
 Provided customer care supportto customers for shipping outpackages and offering sales for products and services.
Shift Supervisor 2007—2011
Kentucky Fried Chicken
Responsibilities included:…
 Certified Trainer for Operations
 Supervised a two shift Operation seven days a week with a staff of 15
 Managed employee staff schedules
 Managementand completion ofthe Profit and Loss Statements,QuarterlyReports,and QSC evaluations
 Managementof Opening and Closing for the Store Location.
EDUCATION
BA, Johnson & Wales University
Food Service Management/Hospitality Management
AAS, Johnson & Wales University
Culinary Arts
Certified, Food Safety Manager
References Provided Upon Establishment of Mutual Interest