Prince Vohra

New Delhi Area, India India

Redhat Certified Techops Engineer at Paytm

Technology / Software / Internet

ITIL V3 (2014) Foundation certified Technology professional involve in Operations Management, Network Management, Asset & Configuration Management, Network Monitoring, Server management and ensuring best services to client. Handle L1 troubleshooting, diagnose the issue and resolve alert. Manage different servers over LINUX. Proactive troubleshooting of the services, attending network /services faults & maintain maximum uptime. Proactive incidents reporting within defined time, incident closure as per SLA given in the operational process. Handling escalations for applications, IT and databases Various Types of Daily & Peak hour Traffic Reports generation from Shell Scripting. Managing Linu...