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The Digital Campus 
The Online Future of International Higher Education 
@precedentapac
@precedentapac
On the education side you could 
say if we can get them in, retain 
them and make sure they 
graduate then that’s good 
enough, but that is a 1000 year 
old business model – the world 
looks different today 
Claes Mansson 
Director, ICT Strategic Investment Programme at Monash University 
@precedentapac
The Student Lifecycle for the last 1000 years 
Time 
Physical campus 
Strength of Relationship 
@precedentapac
The solid classical buildings of 
great universities may look 
permanent but the storms of 
change now threaten them. 
Lawrence Summers 
President Emeritus, Harvard University 
An Avalanche is Coming: Higher Education and the Revolution Ahead 
@precedentapac
1982 - Compuserve 
1995 - Classmates 
1997 - Sixdegrees 
1999 - Makeoutclub 
2002 - LinkedIn 
2003 - MySpace 
2004 - Facebook 
2005 - YouTube/RenRen 
2006 - Twitter 
2007 - Tumbler 
2009 - Foursquare/Sina Weibo 
2010 - Pinterest/Instagram 
2011 - Google+/Snapchat 
2012 - Tinder 
@precedentapac
https://www.linkedin.com/edu/rankings/us 
@precedentapac
1982 - Compuserve 
1995 - Classmates 
1997 - Sixdegrees 
1999 - Makeoutclub 
2002 - LinkedIn 
2003 - MySpace 
2004 - Facebook/Flickr 
2005 - YouTube/RenRen 
2006 - Twitter 
2007 - Tumbler 
2009 - Foursquare/Sina Weibo 
2010 - Pinterest/Instagram 
2011 - Google+/Snapchat 
2012 - Tinder 
@precedentapac
65% 
‘Although 65% of students use social media channels 
several times a day, students rated universities' social 
media presence as less influential and less trustworthy 
than more traditional sources such as prospectuses or 
open days.’ 
http://www.theguardian.com/higher-education-network/blog/2013/apr/17/university-student-recruitment-social-media 
@precedentapac
1/5 
‘Prospective students are keen to engage with their 
university through social media channels, with one fifth of 
students saying that universities don't make enough use of 
social media in recruitment.’ 
http://www.theguardian.com/higher-education-network/blog/2013/apr/17/university-student-recruitment-social-media 
@precedentapac
Insights 
@precedentapac
@precedentapac
@precedentapac
@precedentapac
@precedentapac
@precedentapac
Approximate numbers based on number of engagements and average number of attendees 
@precedentapac
@precedentapac
@precedentapac
@precedentapac
u2020 
@precedentapac
Digital Threats 
@precedentapac 
Knowledge 
The availability of knowledge and 
methods of access increasing 
duplication and dissemination
Digital Threats 
@precedentapac 
Reach 
Global reputations can be nurtured 
and enhanced quickly. Similarly 
individual relationships can be built, 
serviced and maintained without 
reference to geography.
Digital Threats 
@precedentapac 
Relevance 
The availability of online learning 
platforms offers the digital native an 
opportunity to create their own 
learning experience relevant to 
themselves.
Opportunity 
Lifelong Learners 
The global digital landscape is driving 
everyone towards being a lifelong 
learner. This represents a bold 
education sector opportunity. 
@precedentapac
@precedentapac
@precedentapac
Prospect 
@precedentapac
Learner 
@precedentapac
Professional 
@precedentapac
Advocate 
@precedentapac
Prospect Learner Professional Advocate 
@precedentapac
The Student Lifecycle 
Time 
Physical campus 
Strength of Relationship 
Digital campus 
@precedentapac
A single online environment open to all, that offers 
a single customer view that is personalised to their 
current interests and relationship with the university. 
A place they become reliant upon to support 
their lifelong learning and development, 
encouraging and rewarding continual involvement. 
Ultimately a community and ecosystem that 
transcends traditional boundaries of a university. 
@precedentapac
@precedentapac
The Student Lifecycle 
Time 
Physical campus 
Strength of Relationship 
Digital campus 
Prospect 
@precedentapac
Prospect 
@precedentapac
The Student Lifecycle 
Time 
Physical campus 
Strength of Relationship 
Digital campus 
Prospect 
Learner 
@precedentapac
Learner 
@precedentapac
The Student Lifecycle 
Time 
Physical campus 
Strength of Relationship 
Digital campus 
Prospect 
Learner 
Professional 
@precedentau
Professional 
@precedentapac
The Student Lifecycle 
Time 
Physical campus 
Strength of Relationship 
Digital campus 
Prospect 
Learner 
Professional Advocate 
@precedentapac
Advocate 
@precedentapac
Prospect Learner Professional Advocate 
@precedentapac
How? 
@precedentapac
Be cont1ent c urators 
not content creators. 
@precedentapac
Relea2se, rev iew, 
refine. 
@precedentapac
3 Digital 
Transformation is a 
business priority not a 
marketing project. 
@precedentapac
Don’t4 be afra id to 
decommission. 
@precedentapac
The use5r is the centre 
of everything. 
@precedentapac
@precedentapac

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