1. NAME:
Prasanna Babu Mankena
EMAIL:
prasannababu86@yahoo.com
CURRENT LOCATION:
Hyderabad
PRESENT CONTACT NO:
+91- 9642073399
PERSONAL DATA:
Date of Birth : 10/02/1986
Passport No : J3443398
PAN Card : BBMPM0905Q
EDUCATIONAL
QUALIFICATION:
MCA 2009 from Kakatiya
University,
Warangal.
B.Sc. 2006 (Mathematics) from
Osmania University Hyderabad.
Middleware Administrator
CAREER OBJECTIVE:
Intend to structure my growth in pace with the ever-changing
corporate environment. Make my learning curve to move in a
linear fashion along with the growth of my functional and
technical skills coupled with overall personality development in
order to face the challenging times ahead. Take up
responsibilities with the assurance of putting the best and
consistent efforts to come up with effective results.
TECHNICAL SKILLS & EXPERIENCE
• 4+Yrs of Experience as a Middleware Administrator.
• Working on Installation and configuration setup for
WAS8.5.5.4 setup, IHS and plugin setups.
• Worked on SSL certificates installation WebSphere Application
server and IBM HTTP Server IKEYMAN, keytool.
• Generated new plug-in under WLM and moved Plug-in
configure file to IHS to establish communication between
Web server and WebSphere.
• Excellent skills, has clear understanding of business
procedures and ability to work as an individual and also
as a part of a team.
• Strong experience in production support, best practice
trouble shooting, monitoring and maintenance.
• Good at Server Performance Tuning – Collecting Thread
Dump and analysis.
• Managing and Monitoring the JVM performance by
server Heap Size..
• Proactively working on OS related issues like FS and the
usage of disk space and memory.
TECHNICAL EXPERTISE:
Operating Systems :Unix/Linux ,Windows
Application Servers : IBM WebSphere ,MQ Series,
Web Servers : IBM HTTP Server, Apache
RDMBS : IBM DB2 UDB and Oracle
Scripting : Shell
PROFESSIONAL EXPERIENCE:
Employer : Infosys Ltd
Project Name :GPA Middleware Support
Client :Citi Group, Tampa, Florida, U.S.A
Duration :Aug 2014 to Feb 2016(Serving Notice
period).
Employer :IBM(on the payrolls of Collabera
Technologies)
Project Name :CDT E1&E2 Enhanced Support
Client : Export Blue (AmEx), Phoenix, U.S. A
Duration :Aug 2011 to Aug 2014

2. RESPONSIBILITIES:
Project#1
Customer Name : CITI group
Project Name : CITI-GPA
Role : Middleware Administrator
Duration :Aug 2014 to Till date.
Roles & Responsibilities:
• Providing the L2 and L3 support for Middleware Technologies.
• Installing and configuring the All IHS & Apache in UAT and Prod Environment.
• Create a new environment for WebSphere 8.5.
• Creating, deploying and Import & export of the SSL certificates.
• Involved in handling Incidents and changes with ticket management tool like Service Now.
• Integrating HTTP IBM Http plug-in with WAS.
• Co-ordinate with application teams and app owners to ensure the error free environment to end
user.
• Configured SSL Cert for IBM IHS Webserver
• Experience in deploying J2EE components using Admin console
• Configured WebSphere Application Server to databases like IBM DB2 & Oracle.
• Ensuring consistent system performance (Processes, Load & Disk Space) monitoring & fine-tuning.
PROJECT#2
Client : AmEx(American Express)
Project Name : Export Blue (CDT E1 E2 Enhanced Support)
Role : System Administrator
Duration :Aug 2011 to Aug-2014
Roles & Responsibilities:
• Administration for Linux based Application servers and applications.
• Responsible for maintaining the application available for the users in all environments.
• Troubleshooting various Application server issues and automating the routine tasks with shell
scripts.
• Incident Management tasks: Responsible for all incidents, prioritize, escalate or route to
appropriate teams, Analyze, resolve and close the incidents.
• Responsible for troubleshooting level-2 and level-3 issues in all environments.
• Involve in Release and Rollout activities on the production environment, pertaining to the Change
Management process of Information Technology Infrastructure Library (ITIL) Framework.
• Respond to incidents, Analyze, resolve and bring it to closure within SLA’s.
• Co-ordinate with application teams and app owners to ensure the error free environment to end
user.
• Good learning knowledge and working experience on VERITAS cluster servers

3. • Deleting / cleaning the logs (Log Rotation) & unwanted files along with analysis of System Logs
to maintain the system health and resolve various issues
• Clearing Stale NFS Issues on user's home directories
• Experience in deploying J2EE components using Admin console.
• Implemented Distributed Queuing client /server architectures and configured MQ.
• Installed and Configured IBM WebSphere MQ on Windows systems
• Configured WebSphere MQ Queue Managers, Queues, and Channels etc.
• Involved in troubleshooting and maintenance of the Web Servers, Mail Servers and DNS
Servers.