Code of ethics & business conduct of Marriott.

1. Code of ethics
According to Investopedia, Code of ethics is - A guide of principles designed to help professionals
conduct business honestly and with integrity. A code of ethics document may outline the
mission and values of the business or organization, how professionals are supposed to
approach problems, the ethical principles based on the organization's core values and the
standards to which the professional will be held.
The Code of Ethics states the principles and expectations governing the behavior of individuals and
organizations in the conduct of professionals. It describes the minimum requirements for conduct, and
behavioral expectations rather than specific activities.
The purpose of any Institute's Code of Ethics is to promote an ethical culture in the profession.
Benefits of the Code of Ethics
A recognized Code of Ethics provides broad support for a true profession. It establishes minimum
performance expectations. It gives employers and clients confidence about the professional standards
and character of professionals who adhere to the Code.
The Code provides a way for companies to show their support for professional workforce. When a
company commits to the Code, it commits to providing an environment in which professionals can make
ethical conduct a priority without jeopardizing their advancement within that company. This is beneficial
both to the company and to the professionals it employs. The company attracts employees with high
professional standards, and its employees find professional fulfillment in an environment that
appreciates their high standards.
Professional codes of ethics articulate the standards that every member of a profession should uphold.
They outline the expectations the profession has of its members and a member’s duty to colleagues,
those they serve, and society as a whole.
How to Develop a Code of Ethics for your Business
Step 1: List the problems to solve for people who use any company.

2. Step 2: Create a list of the acceptable behaviors (not skills) one need to do to perform in any line
of work that will exemplify, why the customers should want to work with them.
Step 3: Create a list of the unacceptable behaviors (not skills) one need to be aware of to make
sure they do not do that would cause their clients to choose to use their competitors.
Step 4: Compare the two lists of acceptable and unacceptable behaviors and write down next to
each item, why that item is on that list.
Step 5: Set a personal goal that each day one will make sure you do not do anything that is on the
unacceptable list.
Step 6: Aim each day to perform in one’s professional role in such a way that their behaviors
comply with the acceptable behavior list.
Step 7: Create a poster of the acceptable behaviors and place where the customers or clients will
see it. Be proud of the honesty the firm show, by displaying what it feel are acceptable and
unacceptable behaviors that they will hold them self accountable to.
Step 8: Creating a Code of Ethics shows the integrity one expect out of them self and others who
work with them on behalf of the clients.

3. Marriott International, Inc. is an American diversified hospitality company that has franchisor of a broad
portfolio of hotels and related lodging facilities. Founded by J. Willard Marriott, the company is now led
by Arne Sorenson. Today, Marriott International has more than 3,700 properties in over 74 countries
and territories around the world.
Marriott International adheres to high ethical and uncompromising legal standards. The Code of
Business Ethics provides managers and associates with detailed guidance on the right way to conduct
business. The business ethics training program, “How We Do Business Is As Important As The Business
We Do,” is a required part of orientation for associates, and includes Marriott’s commitment to human
rights.
For the fourth time, Marriott International has been recognized by the Ethisphere Institute as one of the
2011 World’s Most Ethical Companies. Ethisphere said Marriott was selected for engaging in business
practices and initiatives that are instrumental to the company’s success, benefit the community, and
raise the bar for ethical standards within the industry.
Ethical business practices are deeply embedded in the Marriott tradition and Spirit to Serve culture.
These ethical standards start with Marriott’s top leadership, who reinforce the company's tradition of
integrity, honesty, trust, and fairness. The company shares its philosophy with associates and all
stakeholders through a variety of information channels, including Marriott's Business Conduct Guide,
available on http://www.marriott.com/socialresponsibility.
Principles of Responsible Business
Marriott International believes that their success as a global hospitality company is grounded in their
purpose, values, and conduct demonstrated each day through their world-class service, ethical business
practices, commitment to employees, and culture. They demonstrate their purpose, values and
principles of responsible business through policies on employment , human rights , environment, supply
chain , and in the conduct they uphold and expect of others.

4. Commitment to Human Rights
At Marriott, they support and respect the protection of human rights within the company’s sphere of
influence and strive to conduct the business operations accordingly. This includes standing against such
tragedies as human trafficking and the exploitation of children. Marriott does not recruit child labor and
strongly supports the elimination of such practices. Marriott also supports laws enacted to prevent and
punish the crime of sexual exploitation of children and works to raise awareness concerning such
crimes.
Since 2006, the company has published its Human Rights Policy and Principles and communicated it to
associates. The policy aligns with government, business, and public concern about tackling these issues.
We also have training on human rights, including the protection of children, for all associates worldwide.
Ethical and Legal Standards
Corporate ethics is a key part of day to day business at Marriott hotels. The Business Conduct
Guide advises their managers and associates on laws relating to antitrust, unfair competition, political
contributions, abuse of purchasing power, commercial and political bribery, and more.
The business ethics training program reinforces the importance of corporate values and ethical
responsibility to the continued success of the travel and tourism industry. Marriott’s Internal Audit
Department conducts an annual Legal and Ethical Conduct survey of a broad cross section of associates,
including all officers and senior managers, to determine compliance with the company’s Ethical Conduct
policy.
Code of Ethics
The Company has long maintained and enforced an Ethical Conduct Policy that applies
to all Marriott associates, including Chief Executive Officer, Chief Financial Officer, and Principal
Accounting Officer, and to each member of Board of Directors
The Code of Ethics includes:
Expectation & responsibilities
Be accurate - act honest & integrity
Be responsive – cooperate with Government honestly
Be trustworthy – protect Marriot’s asserts and dignity
Provide fair & safe workplace – shield customers & associates