Masterclass skills for success handout

1. Skills for success

2. Gustaaf Vocking MSc MBA
Ø Master of Econometrics
Ø Bachelor of Business information science
Ø Psychology and post Doc didactic skills
Ø Executive MBA
Ø Entrepreneur since age of 15
Ø Management Coach/Consultant/Trainer
Ø Leadership/Communications/Brain skills
Ø Managers/Professionals/Experts
Ø Europe & USA
Ø >20 year management experience
Ø >10.000 (senior) managers and experts

3. What would you like to learn?

4. Effectief v.s. Efficiënt

5. More efficiënt: laces
https://youtu.be/zAFcV7zuUDA

6. Success
=
Meeting your
expectations
(Goals & means)
Success?

8. The cause of stress

9. Stress is a choice…

10. To live a
Peaceful, simpler and successful
life
manage
all your expectations
Creating success and killing stress…

11. Three components of success
Goals: S.M.A.R.T. Means: T.O.Q.F.I.M.
Score keeping
pecificeasurable
m
bitious
ealisticim
ephased
im
e
rganisation
uality
nform
ation
oney
acilities

12. Goals v.s. means

13. What are your means at hand?
Means
Really Achieving your childhood dreams:
https://youtu.be/ji5_MqicxSo?t=6s

14. What is your goal?
Goal
üDetermine your life goal(s)
ü What makes you proud?
ü What makes you happy?
ü What do you want to achieve,
at all cost?
ü What would you regret on your
deathbed?

15. Top 5 regrets of the dying…

16. How to keep score?
ØROI?!
Money is a means…
üROTime
v Your time is your real
investment.
v Measure Return by
what you find
important!
Score keeping

17. Balancing your time? There is no such thing…

18. Thinking: how it works
1. Association 2. Analysis 3. Communication
(optional!)
Ø Internal&me focus
Ø Non linear!
Ø External&them focus
Ø Linear!

19. Thinking: internal process

20. How to steer with questions?
ü What/How/When/Who…?
ü Why?
ü What else can you think of…?
ü What can you do/think of to get more
ideas?
ü Who can help you get more ideas?
apreciatively

21. How to steer with questions?
ü What/How/When/Who…?
ü Why?
ü What can you conclude/solve …?
ü What can you do/think to
conclude/solve…?
ü Who can help you conclude/solve…?
apreciatively

22. Focus on what?!

23. Principles over rules
ØPrinciples are
output focused
ØRules are input
focused

24. Appreciative approach
Good already
What&how can
be improved

25. The road to success…

26. http://goo.gl/ncPXMR
Completed Patent 251,539 for the light
bulb that ensured his fame and fortune.
I've missed more than 9,000
shots in my career. I've lost
almost 300 games. 26 times,
I've been trusted to take the
game winning shot and
missed. I've failed over and
over and over again in my
life. And that is why I
succeed.
Failure = not trying

27. Failure = not trying
Thomas Edison Michael Jordan
Demoted from her job as news anchor
because she 'wasn't fit for TV'.
Wrote first book as a struggling single
mom on welfare. Faced 12 rejections
from publishers. Sold for $4,000.

28. The P2I Model
Content
Process
Relationships
Personal Program
Emotions

29. The P2I Model
Content
Process
Relationships
Personal Program
Emotions
What?

30. The P2I Model
Content
Process
Relationships
Personal Program
Emotions
When? How? Where?

31. The P2I Model
Content
Process
Relationships
Personal Program
Emotions
Who?

32. The P2I Model
Content
Process
Relationships
Personal Program
Emotions
Why?

33. Profiling
Content
Process
Relationships
Personal Program
Emotions

34. Profiling Through Questions

35. Asking the right questions
ü Ask without answer in mind
ü Listen and observe
ü Ask to find the right question
ü Ask one question at a time

36. Asking the right questions
ü Open question: requires
a long answer, usually
involves someone’s
opinion.
ü Closed question: can be
answered in a brief way,
such as ‘yes’, ‘no’, ’blue’
or ‘high’.
Open questions
Closed
questions
Yes/no
questions

37. Open questions

38. Quality questions: motivation
Ø What should … hold for you?
CRITERIA
Ø Why is CRITERIUM important?
Away from/Towards (ask 3x Why)
Ø How do you know you do … well?
Internal/External validation
Ø Why did you choose …?
Procedures/Options
Ø What is the relationship between … (last year
and now)?
Change preference (same/change)
Pro-active/Reactive
Details/Head lines
Self/Other focus

39. Quality questions: pain/pleasure
Ø Tell about CONTEXT + SITUATION you
disliked?
Feeling/Choice/Thinking
Ø Tell about SITUATION that met CRITERIUM?
Independent/Proximity/Collaborative
What did you like about it?
Person/Task focus

40. Quality questions: rules
Ø How can you increase success CONTEXT?
How can X increase her/his success
CONTEXT?
My rules/My rules
My rules/.
No rules/My rules
My rules/Your rules
Ø How do you know Y is good at CONTEXT?
See/Hear/Read/Do/Sense
How often do you need to OBSERVE to be
convinced?
x times/Automaticallly/Continously/Period

41. Find the right question first

42. A perfect answer to the wrong question?

43. …versus an 80% answer to the right question

44. Getting to the right question
ü Why do you ask?
ü What do you think?
ü What’s your ideal outcome?
ü How do you know this is
true?
ü …

45. Kill the monster when it’s small

46. How to spend the first 10 minutes of your day?
https://hbr.org/2014/06/how-to-spend-the-first-10-minutes-of-your-day

47. Eye movements
LEFT:
constructed
images
RIGHT:
remembered
images

48. Eye movements
Visualizing,
constructing
or imagining,
visually lying
Auditory
constructing
sounds. ‘Does it
sound right?’
Kinesthetic,
checking out
feelings
Visualizing
remembered
images
Auditory
remembering
sounds
Kinesthetic,
having inner
dialogue

49. Pupils talk too…
Doesn’t
want to
see
more
of it
Does
want
to see
more
of it

50. Questions?
@GustaafVocking
GustaafVocking
Gustaaf.Vocking@power2improve.nl