Learn how your organizations can use embedded data analytics to deliver smarter apps that help your customers make data-driven decisions and the 5 steps to app modernization.
2. Your Hosts Today
Jason Beres
Senior VP, Developer Tools
jasonb@Infragistics.com
Casey McGuigan
Product Manager, Reveal
cmcguigan@Infragistics.com
revealbi.io
Brian Lagunas
Sr. Product Owner
blagunas@Infragistics.com
3. Today’s Agenda
1. Important of App Modernization
2. Why Embed Analytics?
3. App Modernization Considerations
4. 5 Steps to App Modernization
5. Reveal Demo
6. Wrap Up
House Keeping
1. Recording and slides will be
available after the webinar. We’ll
send a follow-up email
2. Please ask questions in the
Questions window
revealbi.io
4. Autumn of Analytics Webinars
September 30th: Win More Customers with Embedded Analytics
October 22nd: Unlock the Potential of Your Marketing Data
November 4th: 5 Steps to App Modernization
November 18th: Reveal Embedded Analytics vs. The Competition
December 2nd: The Guide to Embedded Analytics
Join Us for Future
https://www.infragistics.com/webinars
revealbi.io
On Demand
On Demand
7. • Increases sales
• Increases market penetration
• Increases customer satisfaction and loyalty
• Increases positive reviews and word of mouth
What Does a Great CX Give Me?
revealbi.io
• 54% of customers have
higher expectations for
customer experience today
compared to one year ago
8. revealbi.io
Customer Satisfaction
• Ford dropped from 5th to 27th place in JD Power & Associates
rankings because their telematics (infotainment, GPS, etc)
systems were confusing and hard to use
9. revealbi.io
The Power of #0044CC
• Microsoft determined from user research that changing the
shade of blue in their hyperlinks on Bing.com generated more
than $80 million in additional advertising revenue
• The previous blue color did not give users “confidence”
12. We are Programmed to Think Visually
revealbi.io
Person Height (meters)
Stevie 1.87
Sandrine 1.78
Nick 1.76
Lunner 1.79
Joe 1.75
Jack 1.77
Dr. Evil 1.87
Daisuke 1.85
Bob 1.77
Alex 1.76
13. Why Visual Explanation Matters
revealbi.io
65% of People are
Visual Learners
We Process Images 60,000
Times Faster than Text
It Takes 13 Milliseconds
to Recognize and Image
http://news.mit.edu/2014/in-the-blink-of-an-eye-0116
10% Written
15% Spoken
75% Spoken + Visual
We
Remember
14. We’re Too Busy to Pay Attention
revealbi.io
From Microsoft Research … but it might be because we are smarter than ever and crave more information. In
2000 the average attention span was 12 seconds, but this has now fallen to just eight. The goldfish is believed to
be able to maintain a solid nine.
Human Attention Span is
Less Than a Goldfish
2000 Today
12 Seconds
8 Seconds
15. revealbi.io
Charts take rich data (often KPI’s) and make
it consumable
Charts can tell a story in an explanatory way
or an exploratory way
Multiples Charts make up Dashboards which
display one or more visualizations to help
users make decisions
Your apps need to help the
people using them
understand their data
better – faster, easier and
in meaningful ways.
Modernize Data and Make it Memorable
17. • In-context analytics that enables your users to make
better, faster decisions that are based on the information
/ screen they are working in
• Keep users within their workflows – do not require users
to go to a different application to look up data or gain
insights to make decisions
Task Switching Costs Time & Money
revealbi.io
• While each task switch might
waste only 1/10th of a
second
• Can add up to a loss of 40%
of your productivity
18. • Transparency of data and using data to drive decisions in
an organization fosters trust and confidence across teams
• Sharing business goals and enabling employees to use
data to drive to business goals is proven to deliver
bottom-line value in organizations
Data Driven Decisions
revealbi.io
• 19x more likely to see
profitable results
• 23x more likely to acquire
new customers
• 6x more likely to retain their
customers
https://www.infragistics.com/community/blogs/b/infragistics/posts/reveal-data-driven-decision-making
19. • Enabling in-application access to data or dashboard
creations gives your users a modern app experience
• Increase user retention and word-of-mouth
recommendations will grow your business
• Increase user retention & grow your business with a
better user experience
Deliver More Value to End Users
revealbi.io
• 87% of application
providers say that
embedded analytics is
important to their users
• 90% savings in support
costs realized by McAfee
with UI re-design
https://www.infragistics.com/community/blogs/b/infragistics/posts/reveal-data-driven-decision-making
21. Managing Your App Portfolio
revealbi.io
Effectively managing your app portfolio includes considerations like cost
to modernize, skillset of your development team, customer expectations,
and the predicted lifetime of the platform it is built on / with.
1. Can you retain the app long term with no changes?
2. Are you moving to a cloud strategy in your IT organization?
3. Is the app architecture service-based or client-server?
4. Is there high-risk in refactoring / revising codebase?
5. Status-Quo, Rip and Replace or Modernize?
In most cases, app modernization is less risk, lower cost, can drive
revenue and will give you a higher customer satisfaction in the short to
mid-term.
23. Know Your Goals
Start your journey with a defined business outcome.
1. Is this a value-add to customers?
2. Is this a new revenue stream?
3. Are you trying to ‘save’ customers from fleeing
to new, modern competitors?
4. Are you trying to push a data-first / data-
democratization culture change?
5. Do you want to promote self-service or simply
sharing of data?
1
revealbi.io
24. Know Your Audience
Who is the target audience of the app
modernization?
1. Existing users in an existing app
2. New users in existing app
3. New / Existing users in an off-shoot of you
existing app
These answers will make a difference in the UX
choices and how you approach the modernization.
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25. Know Your UX Strategy
It is disruptive to the end users when the analytics
they are being provided within an application do
not look like they belong. Like they were slapped
together without caring how it looks.
1. Deliver a “Built-in” experience, not a “Bolt-
on” experience
2. Making sure that all UX elements (theming &
styling, roundness vs. squareness, dialogs)
match your brand experience
revealbi.io
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26. Know Your Data
Having a full understanding for the data you require for
your dashboards will make the app modernization
much smoother. Ensure you have you done an
inventory of data sources and have planned what you
are going to give users access to.
1. On-Prem or Cloud-Based?
2. Do you need to access data from SaaS products?
3. Does your data need orchestration /
transformation?
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27. Know Your Services
If you’ve started a modernization projection, you
may have started down the path of transforming
your app to a service-based approach. If not, you
will need to architect the API’s, Security and Data
Access to expose what you need via RESTful API’s
and services.
1. Do you have API’s?
2. Are your services secure?
3. Is your architecture loosely coupled?
4. Do you require VPN to access internal data?
revealbi.io
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30. 5 Steps to App Modernization
revealbi.io
Start by clearly defining your desired business outcomes, and
document each of these focus areas to ensure a smooth app
modernization plan.
1. Know Your Goals
2. Know Your Audience
3. Know Your UX Strategy
4. Know Your Data
5. Know Your Services
Embedding Reveal into your applications puts you in control.
31. Reveal BI Enables App Modernization
revealbi.io
With Reveal, you can deliver on an app modernization promise.
1. Create new revenue streams by embedding analytics
and offering a value-add service or by selling your
existing data back to customers.
2. Offer new experiences with desktop, web or mobile
analytics.
3. Modernize with on-prem or SaaS data – your choice.
4. Deliver pre-built dashboards or enable self-service
creation.
5. Choose how deep you want to go in terms of Cost,
Features.
Embedding Reveal into your applications puts you in control.
32. Autumn of Analytics Webinars
September 30th: Win More Customers with Embedded Analytics
October 22nd: Unlock the Potential of Your Marketing Data
November 4th: 5 Steps to App Modernization
November 18th: Reveal Embedded Analytics vs. The Competition
December 2nd: The Guide to Embedded Analytics
Join Us for Future
https://www.infragistics.com/webinars
revealbi.io
On Demand
On Demand
Today
Next
33. Use Reveal to Drive Your App
Modernization Strategy
Try Today at revealbi.io
Contact Us for a Personalized Demo! sales@infragistics.com
34. Email Us With Questions!
Jason Beres
Senior VP, Developer Tools
jasonb@Infragistics.com
Casey McGuigan
Product Manager, Reveal
cmcguigan@Infragistics.com
revealbi.io
Brian Lagunas
Sr. Product Owner
blagunas@Infragistics.com