Specialising in Facilities Management - Maintenance and Repairs, Plastic Surgeon can restore almost any damaged interior or exterior surface in buildings across the UK. Established for over 20 years, the company was one of the founders of the fine finishing sector, now employing over 100 staff based at its headquarters in Devon and operating from seven regional centres throughout the UK. Thanks to specialist training the company’s finishers are expert in repairing and fine finishing practically any material including; • Facilities Management Window Repairs • Facilities Management UPVC Repairs • Facilities Management Bath Repairs • Facilities Management Worktop and Work Surface Repairs • Facilities Management Plastic Repairs • Facilities Management Wood Repairs • Facilities Management Stainless Steel Repairs • Facilities Management Ceramic Repairs • Facilities Management Laminate Repairs • Facilities Management Enamel Repairs

1. Sustainable fine finishing and cosmetic repair for facilities management

2. Accidental wear and tear is a significant factor for facilities managers in the running costs of almost all establishments.

3. Damage can occur to almost any surface in a building including:Doors, windows, worktops, tiles, cladding panels, pillars, plasterwork etc. Fixtures such as desks, counters, bathroom suites and appliances can all suffer damage which may render them unserviceable.

4. Plastic Surgeon’s specialist cosmetic repairs help facilities managers: save time rapid response and immediate on site repairs save money no need to replace, simply repair save hassle replacement often requires considerable organisation and disruption save face helping you deliver on time and within budget

5. Cosmetic repair doesn’t interfere with the normal operational life of a building. Doesn’t result in costly downtime usually caused by traditional maintenance work. Repairs are carried out in-situ, so no need for disruptions and costs associated with replacing damaged items.

6. Repairing items such as windows, work-surfaces, wash-basins and fitted furniture, avoids the need to make good or replace surrounding plasterwork, tiles or other substrates. Cosmetic repair is the fast, straightforward and cost-effective solution.

7. Plastic Surgeon can sort out ‘snagging’ issues in new build premises Rectify wear and tear in existing premises All finishers trained in Health & Safety and customer care – very experienced at working in occupied properties

8. It is significantly cheaper to use our repairs rather than replace. For every £1 spent on repairs with Plastic Surgeon, save £3 on material replacements, excluding labour costs

10. Councils & Housing Trusts

11. Hospitals & Care Homes

12. Heritage and modern properties

13. Leisure and sports facilities

14. Commercial offices & premises

15. Factories & warehousing

17. Plastics and GRP repair Including: acrylic, fibreglass, melamine, laminate, uPVC and vinyl

18. Woods and Veneers repair Including: edgings, hardboard, laminate, MDF and worktops

19. Ceramics & Enamels repair Including: porcelain, tiles, worktops and grouting

20. Metals and Foils repair Including: aluminium, stainless steel and steel

21. Stone and Brick repair Including: Concrete, granite, marble, mortar, render and reconstituted stone

22. Other surface repair Including: painted items, powder coated items, specialist/bespoke effects

23. Specialist repair services Glass and Glazing Including: mirrors, safety and toughened glass Graffiti Removal and Surface Restoration

25. Residential training courses for all new finishers, followed by 6 months training in the field

26. Comprehensive product development

27. Repair materials manufactured for our specific requirements

29. Jobs delivered to finishers in ‘real time’ using our unique Mobile Finisher hand held computer software

30. Full EDI (Electronic Data Interchange) capability from order to invoice

32. Automated letters

33. Text Message reminders

34. Detailed job control and history system

35. Dedicated reporting for customer service and aftercare teams

37. Photograph of the finisher attending

39. Our VisibilITy reporting system helps facilities managers eliminate waste by identifying the causes and the areas for improvement

40. See which of your facilities are saving the most items from landfill waste by repairing rather than replacing

41. Plastic Surgeon has saved over 17,000 tonnes of waste from landfill since 2005

42. Cathy Hayward, Former editor of FM World “Plastic Surgeon’s service will be of real interest to most people responsible for property maintenance, especially I would believe for the smaller companies, where having someone capable of undertaking cosmetic repair will be very valuable.” “The fact that Plastic Surgeon can save items from being ripped out and replaced, with all the implications for landfill is very important. Most facilities managers are keen to demonstrate to their organisations they are helping enhance their sustainability credentials: so it will be a big plus. Reducing the need to buy new fittings - repairing basins and furniture - has got to be better than replacing them every couple of years.”

43. About Plastic Surgeon “The founders and market leaders in Cosmetic Repair and Finishing Services to facilities management, construction, housebuild, social housing and a growing number of sectors. We remain the only truly national provider of our service”

45. Over 80 UK wide fully employed finishers

46. Further 24 finishers being recruited in 2011/12

47. 7 Regional Operations Managers

49. SAMS

50. SSIP

51. SAFEcontractor

52. Constructionline