3. Introduction
O This project aims to provide software to car
rental servicing centre that maintains the
information about the customer details,
vehicle details, insurance details, driver
details, booking details and transaction details
of the customer.
O This System uses Microsoft Visual basic 6.0
an event driven and object oriented
programming as front-end and Oracle lOg as
back-end to provide a flexible, easy to use
environment.
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6. OBJECTIVES
Enhance Business Processes: To be able
to use internet technology to project the
rental company to the global world instead
of limiting their services to their local
domain alone, thus increase their Return
on Investment.
Traveller’s registration: A registration
portal to hold traveller’s details, monitor
their transaction and used same to offer
better and improve services to them.
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7. OBJECTIVES
Group bookings: Allows the customer to
book space for a group in the case of
weeding or corporate parties or meetings.
Eco-friendly: The monitoring of the vehicle
activity and the overall business becomes
easy and includes the least of paper work.
Availability: The software acts as an office
that is open 24/7.
Efficient: It increases the efficiency of the
management at offering quality services to
the customers.
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9. Research Methodology & Data
Collection
Data Collection :-
•Primary Data :-
Primary data for the field work
was collected by preparing a questionnaire containing
questions relating problems face by Online Cab users
.this questionnaire was distributed among 106
Random People in Maharashtra.
•Secondary Data :-
Secondary data for the field
work collected from various sources like journals,
research publications and web sites.
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10. Tabular and graphical
Representation of
the data
Q1. Have You Ever Booked an online Cab?
ANSWER PERCENT
YES 78.1%
NO 21.9%
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12. Q2. Which online cab Company do you usually
prefer to use?
CAB Company PERCENT
OLA 56.2%
MERU 6.7%
UBER 16.2%
OTHER 11.4%
I Have Never Done an Online cab
Book
9.5%
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14. Q3. What Type of Vehicle do you prefer to travel
with?
TYPE OF VEHICLE PERCENT
Public Transport Vehicle 42.9%
Private Vehicle 25.7%
Online Cab 26.7%
I Have Never Done an Online cab
Book
4.8%
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16. Q4.For What Situation Would You Like to Book a
Cab Online?
Situation PERCENT
Book a Rental for a few Days 26.7%
By Distance (km to km) 23.8%
By One Place to other Place 39%
Booking Cab by day way 1.9%
I Have Never Done an Online cab
Book
8.6%
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18. Q5. How much do you Travel With an online
cab?
TRAVELING TIME PERCENT
Every Day 24.8%
Every Week 9.5%
Every 2-3 Week 21%
Every Month 29.5%
I Have Never Done an Online cab
Book
15.2%
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20. Q6. How Far have you traveled with an online
cab?
DISTANCE PERCENT
0 - 5 KM 11.4%
5 – 10 KM 22.9%
10 – 20 KM 18.1%
20 KM- ABOVE 37.1%
I Have Never Done an Online cab
Book
10.5%
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22. Q7. How do you booked an online cab?
BOOKING METHODS PERCENT
Online Web-side 18.1%
Mobile Application 61.9%
Call a Taxi Company 9.5%
I Have Never Done an Online cab
Book
10.5%
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26. Q9.How You Pay For Cabs online?
PAYMENT METHODS PERCENT
Online Transaction 55.2%
Online Transaction 27.6%
Card Transaction 7.6%
I Have Never Done an Online cab
Book
9.5%
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28. Q10. Which Type of Vehicle would you Prefer
Traveling to?
VEHICLE TYPE PERCENT
Mini Car 47.6%
Prime SUV 24.8%
Prime SUV 12.4%
Other 8.6%
I Have Never Done an Online cab
Book
6.7%
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30. Q11. Are you satisfied by Online Cab traveling?
ANSWER PERCENT
YES 80%
NO 7.6%
I Have Never Done an Online cab
Book
12.4%
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32. Q12. When You Book an Online Cab, it is Always
on Time and in the Right Place?
ANSWER PERCENT
YES 72.4%
NO 16.2%
I Have Never Done an Online cab
Book
11.4%
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34. Q13. Would you like to chat with an Online Cab
driver?
ANSWER PERCENT
YES 41.9%
NO 45.7%
I Have Never Done an Online cab
Book
12.4%
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36. Q14. Whether Online Cab is Affordable to People
or not?
ANSEWR PERCENT
Affordable 61.9%
Not Affordable 26.6%
I Have Never Done an Online cab
Book
10.5%
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38. Q15. On the Following scale, How Satisfied are
you with Your Experience Using Online Cab?
SCALE PERCENT
1 4.8%
2 4.8%
3 21%
4 31.4%
5 27.6%
I Have Never Done an Online cab
Book
10.5%
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40. Finding
In India, many people use online cab.
There are different cab companies in India, but
customers only use some cab company cabs,
which include cab companies like Uber, Ola,
Meru Etc….
Customers prefer to travel by public transport
or by own vehicle rather than by traveling in an
online cab.
Many people travel by taxi at their convenience.
Travel there some days or once a month.
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41. Finding
People feel safe traveling in an online cab.
People traveling by cab of online cab company
are very friendly.
The online cab delivers on time and in the
right place.
Some Customers like to talk to an online cab
driver and some don’t like.
Some people find the cab Affordable and
some find it Expensive.
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42. SUGGESTION
Security of ladies Passengers should be
increase.
Driver should know the shortcuts of destination
point.
Online transaction and card payment also
available for passenger.
Reduce Driver Downtime.
Allow scheduled pick-ups.
Create Loyalty Programs.
Own Local Event Recommendations.
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43. BIBLIOGRAPHY
Google forms Link:-
• https://docs.google.com/forms/d/e/1FAIpQLSei
N80eRF4VCfQSuNPHClpPYGYNCzdVVFNTFy
ciubawEEC1KQ/closedform
Wikipedia:-
• https://en.wikipedia.org/wiki/Taxicab
Google Web – Side:-
• https://sites.google.com/site/ignoubcafinalyearp
rojects/project-report/car-booking-management-
system-project-report
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