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H O W T O B U I L D A N A G I L E O R G A N I S AT I O N
B A S I C P R I N C I P L E S
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P I E R R E E . N E I S - S E N I O R A G I L E C O A C H
A G I L E O R G . P R I N C I P L E S &
G O V E R N A N C E M O ...
3ND LIN E
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1ST LINE
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3RD LINE
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2 ND L INE
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1ST LINE
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A D A P T I N G T O H Y B R I S B I L L I N G O R G A N I S...
S T R U C T U R E
CHIEF PRODUCT O WNER, S CRUM COACH, AGI LE PMO ,
SOLUTION AR CHIT E CT, T EST LE AD, BUSINESS
( CUST OME...
W H O ? W H AT ? W H E N ?
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1ST LINE OF DEFENCE
2D LINE OF DEFENCE
3RD LINE OF DEFENCE
CUSTOMER
CUSTOMER
CUSTOMER
CUSTOME...
P I E R R E E . N E I S - S E N I O R A G I L E C O A C H
M E E T I N G P R I N C I P L E S
C O M M U N I C AT I O N P L A...
P I E R R E E . N E I S - S E N I O R A G I L E C O A C H
R O L E S & R E S P O N S I B I L I T Y
M AT R I X
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R E S P O N...
M E A N I N G S
R E S P O N S I B L E : H AV I N G A N O B L I G AT I O N T O D O
S O M E T H I N G , O R H AV I N G C O N...
1 S T L I N E M E E T I N G S
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D A I LY S TA N D - U P S
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R E F I N E M E N T...
1 S T L I N E S C R U M
P R O C E S S
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PRODUCT OWNER
TRANSLATES VISION IN
BACKLOG ITEMS
SPRINT PLANNING
SESSION WITH DEV...
2 N D L I N E M E E T I N G S
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1 S T L I N E 2 N D L I N E 3 R D L I N E
S C R U M - O F -
S C R U M S I A I
G R O O M I...
2 N D L I N E S C R U M
P R O C E S S
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VISION BUILT WITH
CUSTOMER AND PRODUCT
OWNER
CHIEF PRODUCT OWNER
TRANSLATES VISIO...
3 R D L I N E M E E T I N G S
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1 S T L I N E 2 N D L I N E 3 R D L I N E
R E L E A S E M E E T I N G
I C(On-Demand) A
P ...
P I E R R E E . N E I S - S E N I O R A G I L E C O A C H
G O V E R N A N C E &
C O M M U N I C AT I O N M O D E L
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M E E T I N G S S C H E D U L E
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DAILY MEETINGS
• DAILY STAND UP
• Attendees: Scrum Team (Development Team, Scrum
Master...
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Release
PRIO RITISED
PRODUCT BA CKLOG
ESTIMATION
ESTIMATION
ESTIMATION
ESTIMATION
ESTIMATION
ESTIMATION
ESTIMATION
ESTI...
R E C O M M E N D AT I O N
• all teams have the same sprint length
• starting the same day
• ending the same day
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W W W. A G I L E S Q R . C O M
« there is only one way to be agile »
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How to build an agile organisation

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Testing a very light concept for agile at scale in a very large global distributed organisation. Key principles.

Veröffentlicht in: Leadership & Management
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How to build an agile organisation

  1. 1. H O W T O B U I L D A N A G I L E O R G A N I S AT I O N B A S I C P R I N C I P L E S 1
  2. 2. P I E R R E E . N E I S - S E N I O R A G I L E C O A C H A G I L E O R G . P R I N C I P L E S & G O V E R N A N C E M O D E L S Y S T E M I C O R G A R C H I T E C T U R E : 3 L I N E S O F D E F E N C E 2
  3. 3. 3ND LIN E OF DEFEN CE 2 ND L INE O F DEFENCE 1ST LINE OF DEFENCE P U R P O S E O F A N E F F E C T I V E M A N A G E M E N T - P H A S E 1 3 TEAM MANAGEMENT QA, RISK, FINANCE,… AUDIT GOVERNANCE LINES OF DEFENCE ARE PROTEC TING THE INNER CIRCLE FROM OUTSIDE. THEY AR E NOT MICRO- MANAGING T HE INNER CIRCLES. E X A M P L E
  4. 4. 3RD LINE OF DEFEN CE 2 ND L INE OF DEFENCE 1ST LINE OF DEFENCE A D A P T I N G T O H Y B R I S B I L L I N G O R G A N I S AT I O N 4 SCRUM TEAMS WORKFLOW MANAGEMENT (PROJECT, PRODUCT), CUSTOMER, USERS QA, RISK, FINANCE,… AUDIT CORPORATE GOVERNANCE P R I N C I P L E A G I L E M E A N S C L O S E C O L L A B O R AT I O N B E T W E E N C U S T O M E R A N D T E A M S . N O W W H AT H A P P E N S I F T H E C U S T O M E R I S M A N A G E D B Y 3 R D L I N E ?
  5. 5. S T R U C T U R E CHIEF PRODUCT O WNER, S CRUM COACH, AGI LE PMO , SOLUTION AR CHIT E CT, T EST LE AD, BUSINESS ( CUST OME R) 5 1ST LINE OF DEFENCE 2D LINE OF DEFENCE 3RD LINE OF DEFENCE WORKSTREAM LEADE RS HIP TE AM: - PRODUCT LI NE M AN AG E RS - PROGRAM M AN AG E ME NT - SUBJECT MATTE R E X PE RTS - CONTROLLING - ETC… CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER C PO TEAM PO SM TEAM PO SM TEAM PO SM PO SM TEAM TEAM PO SM TEAM TEAM TEAM PO SM PO SM PO SM Yellow circle are the agile teams. They are self managed and free to synchronise themselves. Scrum Masters (SM) and Product Owners (PO) are the only with the ability to pass the line of defence: SM as voice of the team, PO as voice of the customer. Other stakeholders can pass the line only on team´s special request. In the transition phase or the learning stage, the customer is on the 2nd line. By gaining maturity, the customer can move to first line. In particular organisations like digital when high interactivity is requested, customer will be set in 2nd line.
  6. 6. W H O ? W H AT ? W H E N ? 6 1ST LINE OF DEFENCE 2D LINE OF DEFENCE 3RD LINE OF DEFENCE CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER CUSTOMER C PO TEAM PO SM TEAM PO SM TEAM PO SM PO SM TEAM TEAM PO SM TEAM TEAM TEAM PO SM PO SM PO SM LEVEL 1 (TACTICAL): • MEETS DAILY AT T EAM LE VE L FOR S TATUS • BI-WEEKLY FOR DEMO & CHANGE • WORKS ON SPRI NT BACK LOG LEVEL 2 (STRATEG ICAL): • MEETS WEEKLY AT T E AM LE VE L FOR STATUS • BI-WEEKLY FOR DEMO & CHANGE • WORKS ON PRO DUCT BACK LOG LEVEL 3 (STRATEG ICAL): • MEETS MONTHLY AT PROG RAM LE VE L FOR STATUS, BUDGET & CHANGE • WORKS ON PRO DUCT ROADM AP
  7. 7. P I E R R E E . N E I S - S E N I O R A G I L E C O A C H M E E T I N G P R I N C I P L E S C O M M U N I C AT I O N P L A N T O E N A B L E A G I L I T Y I N L A R G E O R G A N I S AT I O N S 7
  8. 8. P I E R R E E . N E I S - S E N I O R A G I L E C O A C H R O L E S & R E S P O N S I B I L I T Y M AT R I X 8 R E S P O N S I B L E O N LY S C R U M R O L E S A C C O U N TA B L E O N LY S C R U M R O L E S C O N S U LT E D O N LY O N - D E M A N D I N F O R M E D O N LY B O A R D S , J I R A , W I K I
  9. 9. M E A N I N G S R E S P O N S I B L E : H AV I N G A N O B L I G AT I O N T O D O S O M E T H I N G , O R H AV I N G C O N T R O L O V E R O R C A R E F O R S O M E O N E , A S PA R T O F O N E ' S J O B O R R O L E . "the cabinet minister responsible for Education" synonyms: in charge of, in control of, at the helm of, accountable for, liable for, charged with; In Scrum: responsible people are committed to do the job ex. Development Team is responsible to transform requirements in « potential shippable increments » in the expected quality. A C C O U N TA B L E : R E Q U I R E D O R E X P E C T E D T O J U S T I F Y A C T I O N S O R D E C I S I O N S ; R E S P O N S I B L E . "ministers are accountable to Parliament » In Scrum: accountable are the people T O C O N S U LT 1 seek information or advice from (someone, especially an expert or professional)."if you consult a solicitor, making a will is a simple procedure" 2 synonyms: 3 ask, seek advice/information from, take counsel from, call on/upon/in, turn to, have recourse to; informalpick someone's brains "if you consult a solicitor, making a will is a simple procedure" In Scrum: people having a particular knowledge to share with the team to increase their knowledge I N F O R M E D having or showing knowledge of a subject or situation. "an informed readership » In Scrum: everybody caring about the outcomes. As transparency is key, there should not be specific requests. If not, ask yourself and improve your communication. 9
  10. 10. 1 S T L I N E M E E T I N G S 10 1 S T L I N E 2 N D L I N E 3 R D L I N E D A I LY S TA N D - U P S A R E F I N E M E N T A C(On-Demand) C(On-Demand) S P R I N T P L A N N I N G A C(On-Demand) C(On-Demand) S P R I N T R E V I E W A A I R E T R O S P E C T I V E A A: Active C: Consulted I: Informed P R O G R E S S I S M A D E AVA I L A B L E F O R A L L L I N E S O N B O T H J I R A & W I K I
  11. 11. 1 S T L I N E S C R U M P R O C E S S 11 PRODUCT OWNER TRANSLATES VISION IN BACKLOG ITEMS SPRINT PLANNING SESSION WITH DEV TEAM DEV TEAM SPRINTS & MEETS DAILY DEV TEAM, PO & STAKEHOLDERS MEETS TO REVIEW THE POTENTIALLY SHIPPABLE INCREMENT REFINEMENT SESSION WITH DEV TEAM COMMUNICATI ON DEV TEAM RETROSPECTS ON LESSONS LEARNED AND NEW IMPROVEMENTS PRODUCT OWNER TRANSLATES IMPROVEMENT WITH DEV TEAM IN BACKLOG ITEMS USER STORIES ARE ESTIMATED IN STORY POINTS EST IMATION OR PLANNING P OKER EITHER IN REFINEMENT OR IN SPRINT PLANNING
  12. 12. 2 N D L I N E M E E T I N G S 12 1 S T L I N E 2 N D L I N E 3 R D L I N E S C R U M - O F - S C R U M S I A I G R O O M I N G C(On-Demand) A I R O A D M A P U P D AT E I A C(On-Demand) A: Active C: Consulted I: Informed T E A M 8 O F 2 N D L I N E I S C O M P O S E D B Y A L L T H E P R O D U C T O W N E R S
  13. 13. 2 N D L I N E S C R U M P R O C E S S 13 VISION BUILT WITH CUSTOMER AND PRODUCT OWNER CHIEF PRODUCT OWNER TRANSLATES VISION IN BACKLOG ITEMS ROADMAP UPDATE SESSION WITH PO TEAM PO TEAM SPRINTS & MEETS WEEKLY AT SCRUM-OF- SCRUMS ROADMAP UPDATE ACCORDING SPRINT OUTCOMES REFINEMENT SESSION WITH PO TEAM COMMUNICATI ON PO TEAM RETROSPECTS ON LESSONS LEARNED AND NEW IMPROVEMENTS
  14. 14. 3 R D L I N E M E E T I N G S 14 1 S T L I N E 2 N D L I N E 3 R D L I N E R E L E A S E M E E T I N G I C(On-Demand) A P R O G R A M S T E E R C O I C(On-Demand) A P O R T F O L I O M E E T I N G I I A A: Active C: Consulted I: Informed C H I E F P R O D U C T O W N E R ( C P O ) I S AT T E N D I N G 3 R D L E V E L O F M E E T I N G S
  15. 15. P I E R R E E . N E I S - S E N I O R A G I L E C O A C H G O V E R N A N C E & C O M M U N I C AT I O N M O D E L 15
  16. 16. M E E T I N G S S C H E D U L E 16 DAILY MEETINGS • DAILY STAND UP • Attendees: Scrum Team (Development Team, Scrum Master, Product Owner) • Moderation: Scrum Master • Purpose: status meeting, highlight impediments • Duration: 15 minutes • When: each day, same time, same location WEEKLY MEETINGS • REFINEMENT MEETINGS • Attendees: Scrum Team (Development Team, Scrum Master, Product Owner), + all the necessary people to respond to team issues • Moderation: Scrum Master • Purpose: feinement both Sprint and Product Backlog in Development perspective, Planning Poker (effort estimation), collaborative solution focused meeting • Duration: 45 minutes • When: once a week • SCRUM-OF-SCRUMS • Attendees: Product Owners, Management & Customers (passive) • Moderation: Chief Product Owner • Purpose: status meeting on development, identify and respond on overlaps and hints • Duration: 45 minutes • When: once a week, same day, same place • GROOMING MEETING • Attendees: Product Owners, Management & Customers (active) • Moderation: Chief Product Owner • Purpose: status meeting on development, identify and respond on overlaps and hints • Duration: 45 minutes • When: once a week if necessary • MEET THE ARCHITECT • Attendees: Scrum Team (Development Team, Scrum Master, Product Owner if necessary) • Moderation: Scrum Master • Purpose: Architect meets the team regarding improving architecture • Duration: 45 minutes • When: once a week if necessary • MEET THE PROCESS OWNER • Attendees: Scrum Team (Development Team, Scrum Master, Product Owner if necessary) • Moderation: Scrum Master • Purpose: Process Owner meets the team regarding improving processes and/or mitigating impacts • Duration: 45 minutes • When: once a week if necessary BI-WEEKLY MEETINGS • SPRINT REVIEW • Attendees: Management & Customers (active), Scrum Team • Moderation: Product Owner • Purpose: show and tell of sprint outcomes, inspect/ adapt from the stakeholders • Duration: 45 minutes • When: at the end of the Sprint • SPRINT RETROSPECTIVE • Attendees: Scrum Team • Moderation: Scrum Master • Purpose: inspect/adapt from the development process, • Duration: 45 minutes • When: after Sprint Review • ROADMAP UPDATE • Attendees: Management, Customer, Users • Moderation: Product Owner • Purpose: Update the roadmap according to Sprint outcomes • Duration: 45 minutes • When: after Sprint Review MONTHLY MEETINGS • RELEASE MEETING • Attendees: Management & Customers (active), PO Team • Moderation: Chief Product Owner • Purpose: show and tell of sprint outcomes, inspect/ adapt from the stakeholders • Duration: 45 minutes • When: at the end of the Release
  17. 17. 17 Release PRIO RITISED PRODUCT BA CKLOG ESTIMATION ESTIMATION ESTIMATION ESTIMATION ESTIMATION ESTIMATION ESTIMATION ESTIMATION ESTIMATION ESTIMATION RELEASEP LAN RE LE A SE PL A N - UP DATE V0.1 V 0.2 V 0.3 VX TA C T I C A L O R G S TAT E G I C A L O R G
  18. 18. R E C O M M E N D AT I O N • all teams have the same sprint length • starting the same day • ending the same day 18
  19. 19. W W W. A G I L E S Q R . C O M « there is only one way to be agile » 19

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