1. NGUYEN VAN PHUONG
18A/65 Nguyen Thi Minh Khai, Da Kao Ward, District 1, HCMC
Mobile: 0164 655 0661 • Email: vanphuong1203@gmail.com
CAREER PROFILE
A young, goal-oriented, energetic, inquisitive, studious Priority Segment Officer, with 1 year in Retail
Products team at Standard Chartered Bank (VN). Practical experience in seeking vendors for co-
oporation and launching program, notably bringing the most benefits to Priority customers. Now
looking for new challenge with ARM position to explore career path within Corporate Banking.
KEY STRENGTHS
 Well rounded soft skills that are relevant to the ARM position: precision, sense of
responsibility, hard-working, problem solving, communication and business writing skills,
analytical skill and customer service orientation.
 Able to work independently under high pressure and tight timeline.
WORK EXPERIENCE
Standard Chartered Bank (VN), Hochiminh 15/9/2014 - present
Retail Products
Priority Segment Officer.
 Completing all the training course about banking knowledge, process, system usage
 Closely liaising with relevant departments to launch a new product or program.
 Making MIS report and deep analysis for Head of Retails Client review every half a month
 Monitoring 69 sales focusing on liability with portfolio of USD150mil AUM
 Assisting sales on their enquiries about Priority Segment
 Aggressively and proactively build up and sustain new potential vendors; namely
restaurant, school, academy, etc. for long term co-operation.
 Monthly reconciling all costs for Priority Segment
 Proficiently using of bank systems such as EBBS, ITSC, E-Procurement
Standard Chartered Bank (VN), Hochiminh 17/06/2013 - 31/08/2013
Credit Department
Internship as collector
 Making phone calls to customers for reminding their payment.
 Handling customer complaints

2. EDUCATION
CFA Level 1 Candidate 06/2016
University of Economics, Ho Chi Minh 09/2011 – 06/2015
Corporate Finance
An Nhon 2 High School, Binh Dinh 09/2009 – 08/2011
CERTIFICATE
 The Degree of Bachelor in Corporate Finance (2015)
 TOEIC certificate – 710 (2015)
 Strategic Life Planning Skills Certificate (2012)
 Presentation Skills Certificate (2012)
 Teamwork Skills Certificate (2012)
 Leading And Management People Certificate (2012)
 Identifying And Preventing Fraud (2012)
CURRICULUM ACTIVITIES
 9/2011-now: Class’s secretary and Club’s collaborator
 Managing many class’s internal activities as well as external ones.
 Joining academic programs and performances.
 Handling enquiries, complaints & feedback of my classmates to teacher.
 Being collaborator of Business English for Learners and Lovers Club (BELL Club)
 Tour guide for exchange students around the city
 Being collaborator of Student In Free Enterprise Club (SIFE Club) and researching financial projects
 Designing band roll, standee and poster for many programs in clubs.
 3/2012-9/2012: Volunteer activities
 Took part in Love Spring volunteer campaign
 Took part in Testing Season Support
 Participate in “Seeing Is Believing”, a non-profit program founded by Standard Chartered Bank
REFERENCE
Ms. Le Ha Thanh Xuan Ms. Pham Tuong Vi
Priority Segment Manager, Standard Chartered VN Collection Team Leader, Standard Chartered VN
0919 196 200 0937 671 989