1. PHILIP WHITE
C: 434-770-5743
https://www.linkedin.com/in/philip-mike-white-42930113/
PROFESSIONAL SUMMARY
Highly skilled with over 15 years of experience in the areas of Project Management, Process Improvement,
Quality Control, Manufacturing Management, and Team Building programs in a manufacturing setting.
Technically-savvy with outstanding relationship building, training and presentation skills.
SKILLS
MS Word
MS Power Point
MS Excel
SPC
Customer Service
Self-motivated
Project management
Strong verbal communication
Process implementation
Staff development
Process improvement
Client assessment and analysis
Extremely organized
Team Leader
Risk management processes and analysis
WORK HISTORY:
Product Manager/Manufacturing Manager, 01/2016 to 02/2018
Suncrest Supply – Riviera Beach, FL
I was responsible for the success and direction of our product line.
Monitoring sales and product quality to ensure continuous product flow and customer satisfaction are main focuses for me.
Develop, Implement, & Support company initiatives that promote growth. Monitor inventory movement and manage
SMOG inventory.
Designed display systems, samples, and managed third-party hardwood display sample manufacturers ensuring clear
representation of finished products required to meet Suncrest's specifications.
Work with dealers, installers, and end users providing technical assistance as needed.
Source, Procure,Oversee Installation, Start-up, and Operations of a Hardwood Wall and Flooring Manufacturing Facility.
Establish suppliers to service a new manufacturing facility. Develop new products based on trends in the Hardwood
Industry.
Ensure display samples were produced as directed to meet specifications. Ensure repeatability in color, gloss, and quality
based on Product specifications. Author and Implement New Process/Product documentation.
Consistently met requirements for on-time error free delivery that resulted in zero fines that would be incurred for late or
incorrect shipments to a large home center company.
Create and Manage multiple projects on an ongoing basis successfully meeting the costing of raw materials, production
costs, samples for presentations, and finished goods.
Independent Consultant, 04/2015 to 01/2016
On Target Consultant, LLC Danville, Virginia
Developed and edited documents for New Product Development, 5-S Training and Implementation, Team Building, Process
Improvement, Brand development, also business plan & sales strategy development.
I have the expertise that will ensure custom hardwood flooring, wall, and ceiling products are developed and produced to the
highest quality standards, competitively priced, in the United States.
Oversee development of Hand-Scraped,Time Worn, Weathered, and other Rustic looks that are designed to make a lasting
impression on your customers.
I have assisted two companies RM Design and Suncrest Supply develop and successfully launch 20 new hardwood wall
pattern sku's.
2. Assistant Project Manager, 02/2010 to 04/2011
Columbia/Mohawk Flooring – Danville,VA
In addition to ongoing new product development for engineered and solid flooring, I wasresponsible for facilitating the new
project launch process for all new product ideas.
Using Stage Gate New Product Development Process.
I generatedfacilitated, monitored, and updated (via MS Project & MS Excel) overall project progress for the launching of
new products.
Facilitated and participated in weekly meetings with various stakeholders in the review of various project(s) timeline status,
updating additional tasks and those responsible for completing thesetasks.
I submitted meeting notes for each meeting, stressing follow-up dates.
I worked with all levels within the company to ensure on time task completion for multiple projects; updating timelines and
assist task owners in the completion of tasks as needed.
I tracked performance to develop successfulaction items that would ensure project timeline tasks completed on time without
sacrificing safety and quality.
I managed off-sight scraping vendor to create newlooks (22 launched from 2007-2012), develop product specifications, and
establish quality checks for the vendor and manufacturing plants for textured solid and engineered flooring.
Establish suppliers to service a new manufacturing facility. Develop new products based on trends in the Hardwood
Industry.
Ensure display samples were produced as directed to meet specifications. Ensure repeatability in color, gloss, and quality
based on Product specifications. Author and Implement New Process/Product documentation.
I managed off-sight scraping vendor to create newlooks (22 launched from 2007-2012), develop product specifications, and
establish quality checks for the vendor and manufacturing plants for textured solid and engineered flooring.
I managed all aspects of the company's relationship with this vendor.
Facilitated new color development with our stain supplier within our solid and engineered plants, and the vendor's lab.
I wasa key role player in the start-up of newscrape technology that gave us the capability to reduce out-sourcing labor, thus
creating a competitive advantage.
Product Development Coordinator, 03/2005 to 04/2011
Columbia Flooring – Danville, VA
I have a proven record of accomplishments in developing and coordinating the launch of newengineered and solid hard wood
flooring.
I successfully led the launches of over 300 new products.
I wasresponsible for continuing effortsin developing newcolors and texturesfor existing products that are in line with
customer demand.
I Revised installation instructions, adding Uniclic Locking engineered flooring to these instructions. Facilitated and
coordinated all procedures involved in the development of new products, and the project launch process for engineered and
solid hard wood flooring.
This included planning and facilitating trial runs (Pressing panels, end/edge matching profiles, finishing processes,
packaging design), including writing/updating specifications and SOP's to product launch.
I developed product specifications, negotiated vendor costing, and communicated launch timing for new products.
I worked with all departments in the optimization of newand existing products to reduce costs, increase yields within our
manufacturing and quality processes.
I also worked to create newinstallation instructions for engineered hardwood flooring with our new locking system, as well
as, documenting changes in our SOP for products and process improvement.
I managed employees in two different plants when running new product test runs.
I scheduled these runs and ensured all rawmaterials were available, aswell as proper staffing which included 12-15
employees in these twoplants.
Customer Service Representative,07/2002 to 03/2005
Columbia Flooring – Danville, VA
I worked, via phone and email with distributors of our flooring products, to ensure on time shipments of flooring, displays,
and other material and information to facilitate the growth our business.
Processing orders, handled technical questions from all customers via email and phone. I worked with retailers & consumers,
assisting with technical questions of our products.
This included product, installation, warranty, accessories needed,as well as working to avoid potential claims.
Coordinated with Logistics in scheduling of trucks and overseas containers, working with Manufacturing, Quality, and
Shipping to ensure customer satisfaction.
I provided various reporting responsibilities to include Daily/Weekly Orders reports,updating Forecast Reports, End of
3. Period Reports, also miscellaneous Excel, Word,& Access database reportsasrequestedby Marketing and Sales.
I developed specific spreadsheets and PowerPoints for major meetings and presentations such asSales meetings & company
wide meetings.
Team Leader, 07/2000 to 07/2002
Columbia Flooring, Second Shift All Departments – Danville, VA
I transferredfrom our Columbia Plywood plant in July of 2000 to startup a second shift in our flooring plant.
Responsibilities included overseeing plant operations (veneer grading, pressing, finishing, packaging, quality control, safety,
shipping and overall plant security) on the second shift.
The teambegan with eight full-time and 20+ Temps and built to 45 full-time employees including five Lead Persons,in all
production aspects of manufacturing hardwood flooring.
Meeting production schedule requirements, ensuring safetyprocedures were followed, employee reviews, troubleshooting
manufacturing issues, training (OSHA required and OJT), delegating duties and following up on progress, inventory control,
and plant security.
Working with Sequence Leaders,we developed employees by cross-training, practicing empowerment, process
improvements, accountabilities that allowed this to become a very productive part of Columbia Flooring.
I contributed to the plant safetycommitment by beginning a plant safetyteamand serve asthe TeamLeader. As a Lean
Manufacturing structured plant, we used Seven Step Problem Solving Process,5's,formal/informal Team Building Skills to
optimize processes andproducts.
Production Supervisor, 11/1998 to 07/2000
Columbia Forest Products – Chatham, VA
Chatham plant manufacturers various wood panel products. Responsibilities included:
Deputy Sheriff/Detention,11/1996 to 11/1998
Caswell County Sheriff's Department
the processing, handling, transporting, in the care and custody of Pre-trial and convicted individuals.
I also transported individuals to and from other detention facilities throughout the statesof North Carolina and Virginia.
EDUCATION
AS: Business Management, 5/2003
National College of Business & Technology - GPA: 3.98
AFFILIATIONS
Member, Sheriff's Association (1996 - Present) Member,American Red Cross (2012 - Present) Member,Fire Fighters
Association (2000 - Present) American Red Cross (2012 - Present)
ACCOMPLISHMENTS
Product Development/Leadership: Coordinated in a leadership role with Operations, Manufacturing, Quality, Maintenance,
and third-party suppliers to successfully launch new products over 200 styles and colors styles in hand scraped hardwood
flooring and hardwood wall panels
Computer Proficiency: Used Microsoft Excel to create and maintain processes, inventory and
Project tracking spreadsheets for 140 new products.
Leadership: Supervision of 50+ employees in Hardwood Engineered Manufacturing facility. Successful start-up ofa
second shift in a Hardwood Flooring Manufacturing facility. Beginning with eight full-time and 20 Temp-to-Hire
employees, building to a fully staffed full-time team.
NOTE: Presented an award for “Outstanding Leadership in Guidance and Support of the Team Principle” from the 2nd
shift team when moving into customer service.
Documented and resolved high waste loss percentages resulting in areductionof15%.
Effective Communication: Produced, followed up, and kept trackof rawmaterial, labor costs (2% saving on labor budget),
profit margins (Maintained and increased margins using Process Improvement Process),andcustomerorders within
manufacturing facility (98% on time delivery).
ADDITIONAL INFORMATION
2011 – American Red Cross –Virginia Board Member, Disaster Responder
2009 – 2011 Member of Angel Search and Rescue
1992 - 2000, First Responder (Certified in NC & VA)
1990 - 2000, Member of Providence Fire and Rescue