1. PHILIP ESTERMAN
180 Tyngsboro Road, Unit 18A
North Chelmsford, MA 01863
978-251-7918
pesterman1@gmail.com
!!SUMMARY
!Production Control Administration Professional with a record of expediting multiple complex jobs
through the complete production process in a fast paced high quality environment. Experience
includes production process control, inventory control, quality assurance, purchase expediting,
and special projects. Highly detailed and well organized able to manage complex activities
efficiently.
!!PROFESSIONAL EXPERIENCE
!COURIER CORPORATION, Westford, MA 1983-2015
The third largest printing company that was purchased by RR Donnelley in 2015.
!Applications Specialist, 2000-2015
Managed the flow of up to 50 new and reprint jobs per week through a multi-step process from
receipt of initial electronic copy through final press ready copy in a fast paced high quality
system.
!• Shipped a large job on time that was in danger of being late by discovering that the shipping
containers had not been ordered, expediting the processing of an emergency purchase
order and identifying alternative boxes that could be used for the initial shipping quantity.
• Found a missing film file for a reprint job that had been scheduled by researching the
computer data base, crosschecking for related jobs, finding the job in question and verifying
that the file was accurate and complete, then corrected the storage records in the computer.
• Responded to a customer’s urgent email regarding the status of a large job when no CSR
was available by investigating the progress of the job, verifying the schedule for the
remaining steps and responding quickly with the accurate ship date.
• Corrected a film quality error in a reprint of a book caused when two new pages were added
by identifying the source of the problem and rerunning the entire job with the correction in
place.
• Resolved a reprint issue that prevented pages from aligning with each other by reviewing
the electronic files, identifying that the new pages were a slightly different size, then notifying
the customer who provided corrected files.
• Rectified a quality issue on a job where the customer sent in files that had three different
measurements for size and margins by repairing the trim sizing and having the customer
okay or replace the other files.
• Produced a special order involving one book with two stories where each story started from
the opposite end of the book by pre-flighting each story into the computer, turning one
upside down and calculating the page numbering so that the stories met in the middle of the
book.
• Corrected a customer issue by notifying the customer of the problem, suggesting a solution
and getting the customer’s approval to proceed.
!!!Operator, OPTI-COPY, 1998-2000

2. PHILIP ESTERMAN Page Two
Set Up and operated a computerized camera system used to create more than 100 films per
day and maintained the inventory of supplies for the system.
!!Administrator, Film Storage, 1990-1998
Managed the storage, retrieval and archiving of more than 100,000 large and small format films
used to create plates for large offset presses.
!!Administrator, Bindery Storage and Disposition, 1985-1990
Managed the packing carton inventory used to ship more than three million books annually.
!!Administrator, Bindery Office, 1983-1985
Performed a variety of administrative and clerical activities involving calculations, data entry,
typing and processing paperwork.
!!! EDUCATION
!Rutgers University, Liverston College, Piscataway, NJ
!BA Political Science