1. Philip Griffiths Management Support Services
46 Whakatiki Street, Trentham, Upper Hutt 5018
Phone or text 021 1277013
Email phil.t.griffiths@gmail.com
Objective
After being unable to work recently for health reasons, I am currently looking for a part time position that
will lead to full time employment in an area where I can be of help and service for people and my
community. I have worked for many good employers in a variety of industries, mostly in retail sales,
telesales, account management and administration. I have also worked in the volunteer sector in Porirua
and the Hutt Valley. My admin skills go beyond the ordinary typing of a letter. As an experienced quote
builder and account manager in the trucking, print and signwriting industries, I am able to help you keep
an eye on your profit line as well as win sales. My experience in the volunteer sector, as well as my own
life experience and experience in retail training, means that I can relate to most people well, even in the
most delicate situations. My account management and dispatch experience has given me the skills needed
to ensure that I can schedule appoints and work for you and your staff on a paper or computerised diary.
Qualifications & Training
Drivers Licence for car, clean and current – since 1984
Foundation in Arts Cert. - Learning Connection, 2015
Bridgebuilders Professional Speaking – NZ Speech Therapist Board, 2011
Workplace First Aid – Porirua Community Guardians, 2009
Business Communications, NZ Dip. Bus. – Open Polytechnic NZ, 2009
Economics, NZ Dip. Bus. – Open Polytechnic NZ, 2009
Cert. Desktop Support (Level 5) – Weltec, 2005
Nat. Cert. Computing (Level 3) – Carch Institute, 2000
Cert. Computer Technician – Carich Institute, 2000
Be Your Own Boss – Hutt Chamber of Commerce, 1995
KiwiHost – 1993
Economics 101 – Victoria University, 1990
Information Systems 111 – Victoria University, 1990
Landmark Communications I & II, 1991
Toastmaster Leadership Success Program – Sponsored by National Mutual Life, 1989
Nat. Cert. Retailing – Wanganui Polytechnic, 1984
Rotary Youth Leadership Award, Wanganui North Rotary North Club - 1982
Informal training including various in-house training courses in sales, computing, communication, social
work.
Volunteer Activities
Justice, Peace, Developement Group, St Joseph's Catholic Parish, Upper Hutt, 2015
Assist with community meals & drop in evenings
Active in local social housing issues
Year of Faith Art Exhibition, St Joseph's Catholic Parish, Upper Hutt, 2014
Exhibitor, photographer and on committee
IT Support & patrol driver, Porirua Community Guardians, 2009
IT Support, Waitangirua Action Group, 2009
Photographer, Habitat for Humanity, Porirua, 2009
Photographing current projects in the Porirua basin, helping with prepress on posters, powerpoint
presentations for meetings
Gay Wellington Helpline, 2010
Answering phones, training new volunteers in taking calls and procedures
Far Site Gallery, 2006
Participated as exhibitor in multi artist exhibition. Funded by COGS from Lower Hutt City Council

2. Wanganui North Rotoract, 1980-82
As a photographer at various parish events, I have had a few articles and photos published in the NZ
Catholic press over the last 2 years. I have also helped individuals in various ways, including helping
elderly parishioners with computer problems, helping drop in centre visitors with emergency housing,
helping beneficiaries with Work and Income applications and tax returns, helping job seekers with
resumes.
Other Interests
Photography
Art including painting, clay modelling, jewellery, bone carving
Poetry writing
Music including playing guitar and song composing
Internet activism on social justice issues
Church history
Gym & Swimming
Internet References
Photos taken for 2011 14 December Carols around the Labrynth, Lower Hutt Hospital, 2011
http://www.labyrinth.org.nz/events
Index of links compiled for parish website, Catholic Bookmarks for NZ Catholics
http://www.stjosephsuh.com/links
Referees
To be discussed at the interview

3. Employment History
2014 – 2015 Geoff's PCs Computer Repairs, Lower Hutt.
Book keeper.
Account filing, sales reconcilations, bank reconciliation, IRD returns & liasion with IRD
2014 Mode 9 Design, Upper Hutt.
Web Solutions Advisor.
Telesales & online applications for web design work, answering phone when director unavailable,
assisting with web development work as required.
2014 Dia Transport, Strathmore
Admin & Despatch
Quoting, booking & scheduling general freight & household removals for upto 5 trucks & crews.
Aswering emails & phones, calculate & pay wages, online purchasing of road tax & registration for
trucks from LTSA documentation.
2010 – 2012 HRV Home Ventilation, Upper Hutt
Customer Services Rep
Outward bound calls to homeowners,, making appointments for sales reps.
Cold calling homeowners from telephone book & copany database.
Developing training modules & product information for CSR team.
2009 Cherry Tree, Connect Global, Porirua
Customer Services Rep
Outward bound calling for prospective sales from cold leads and company databases
1999 – 2004, 2008 – 2009 Rainbowdigital Ltd, Porirua
Account Manager
Outward bound sales calls to new & existing clients
Develope relationships with small business owners
Assist director and sales manager with sales administration
Assist sales manager with quote preparation & writing for corporate clients
Liasing with clients & subcontractors on work in progress
Preparing and writing quotes for digital & offset print, sign & design work
Checking inwards goods & invoice matching
Invoicing completed work
2007 – 2008 Warehouse Stationery, Petone
Business Machine Specialist
Retail sales of computers, peripherals, software & office equipment
Advise small business owners on suitable product
Front line diagnostics & repair dispatch for warranty claims
Liase with customers & repair agents on work in progress
Set up & maintain displays in line with company blueprints
2007 – 2008 Accease, Wellington
Web Accessibility Tester, subcontractor
Tested websites for ease of use by disabled clients, using automared tools & reading code
Tested websites for NZ e-govt & W3C compliance, using automared tools & reading code
2005 – 2006 Weltec, Petone
Editor & Webmaster
Editor and webmaster for student association
Reporter, columnist & photographer for student magazine & web site
Edit submitted articles & photos for magazine & website
Relief webmaster for main polytech web site

4. 2005 – 2006 Weltec, Petone
Technical Advisor to Disability Resources Manager, as required
Assist DRM in finding suitable hardware & software aids for disabled students
Assist DRM in evaluating new hardware & software aids for disabled students
Keeping current with new hardware & software from the point of view of disabled students
1996 – 1997 Blue Cat Graphics, Ngauranga
Account Manager & Administration
Sales of signage & printbroking
Prepress design for signage
Preparing reports, quotes and marketing materials
Stock control & ordering
Production assistant to signwriting staff
1994 – 1995 TOPS courses, Porirua & Petone
TOPS Tutor, National Cert. Retail
Teaching retail sales & admin to Nat. Cert. Retailing level
Developing lessons and exams according to NZQA guidelines & standards
Providing feedback to NZQA on developing new & existing unit standards
Specialist areas included cash register use & programming, display, point of sale, retail marketing
Students included troubled teens or teens who didn't complete School Cert. & adults returning to work.
Diagnosing & assisting students with learning disabilities
1995 Whitireia Polytechnic
Computor Tutor for 1st
year students
Teaching programming & logic, database management, file management, spreadsheets
Developing lessons and exams according to NZQA guidelines & standards
Providing feedback to NZQA on developing new & existing unit standards
Students included young & mid teens from various Polynesian cultures, mostly with English as 2nd
language
Various periods, various employers & contracts
Temping or self employed
Performed a variety of roles as both temp or self employed business owner
Temping in data entry, retail, factory production lines, customer services rep for either agencies or self
directed contracts
Self employment in desktop publishing, photography, prepress & designing for small businesses, print
broking, signage design & broking, window displays, book keeping, tax returns for individuals, company
returns for small businesses, designing administration systems for small businesses
Keeping own accounting records & filing own IR3 tax returns & ACC returns
I have also worked in earlier years in retail sales for Red Lion Bottle Store in Wanganui, as a retail sales
person & department head for FTC Farmers, assistant manager for Dick Smith Electronics, Retail
Manager for Vacuum Cleaner Specialist Ltd and Wage reconcilation & surrenders clerk for National
Mutual Life